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Steve Marsden
Steve Marsden at Grande Prairie Nissan

Steve Marsden

Service Advisor

Grande Prairie Nissan

10314 116 Avenue
Grande Prairie, AB T8V 4K5

Contact Me
5.0
92 Reviews

Dealership Experience

5 yrs, 8 mos

Industry Experience

5 yrs, 8 mos

5.0

92 Reviews

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92 Reviews of Steve Marsden

May 01, 2026

Dealership Rating
Employee Rating

Excellent customer service. Super fast and efficient. Friendly staff! Would recommend to anybody, anyday of the week! More

by Kaitiemartens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Lapraik, Mandy Shakotko, Trent Napier, Rafal Zep, Stephanie Arsenault, Thomas Hartman, Tia Osborne, Kimberly Pack, Lane Gerow

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April 27, 2026

Dealership Rating
Employee Rating

These guys are so very amazing! my main sales lady Katie martens is an absolute gem!!she knows her stuff and she goes the extra mile to help you in any way she can. The rest of the More

by nikaustin88
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Lapraik, Mandy Shakotko, Colton Lehoux, Stephanie Arsenault, Branden Palmer, Chelsea Carr-Hilton, Eren Jayant, Tia Osborne, Kimberly Pack , Katie Martens

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April 25, 2026

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Employee Rating

They got my car in on short notice and were able to efficiently diagnose what was going on. Steve was super helpful along the way! More

by Kaitiemartens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rafal Zep

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Apr 28, 2026

Grande Prairie Nissan responded

We are thrilled to hear about your positive experience at our auto shop! Thank you for trusting us with your car and for the kind words about our team member, Steve. We aim to provide efficient and reliable service at short notice. Safe travels! #happycustomers #efficientautorepair

April 22, 2026

Dealership Rating
Employee Rating

Excellent service every time I have come in. The staff is also very welcoming and friendly. More

by Cgerow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lane Gerow

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Apr 26, 2026

Grande Prairie Nissan responded

Thank you so much for your kind words! Our team takes pride in providing excellent service to each and every customer. We're thrilled to hear that you had a welcoming and friendly experience with us. Come back soon!

April 17, 2026

Dealership Rating
Employee Rating

Very helpful and super easy to deal with. Enjoyed having a+ service when I brought my vehicle in for service More

by Wagoneer0524
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Lapraik, Mandy Shakotko, Trent Napier, Rafal Zep, Branden Palmer, Thomas Hartman, Tia Osborne, Kimberly Pack, Lane Gerow , Sandra B.

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Apr 22, 2026

Grande Prairie Nissan responded

Thank you for the great review! We pride ourselves on providing top-notch service to all of our customers. We're glad we could make your vehicle service experience easy and enjoyable. See you again soon! #CustomerSatisfaction #SuperiorService

April 16, 2026

Dealership Rating
Employee Rating

Always get the best service here, staff is great and always go above and beyond. More

by CBurns
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mandy Shakotko, Rafal Zep

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Apr 20, 2026

Grande Prairie Nissan responded

Thank you for the kind words! We strive to exceed expectations and provide top-notch service. We appreciate your loyalty and look forward to serving you in the future.

April 07, 2026

Dealership Rating
Employee Rating

Great experience, I got my vehicle back the same day and was cleaned as well More

by m
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mandy Shakotko, Rafal Zep

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Apr 11, 2026

Grande Prairie Nissan responded

Thank you so much for the positive feedback! We strive to provide fast and efficient service for all our customers, and we're glad we were able to get your vehicle back to you on the same day. And a clean car is always a bonus! We appreciate your business and hope to see you again soon.

April 05, 2026

Dealership Rating
Employee Rating

Excellent customer service. All the staff are very friendly and helpful. Love the coffee for customers! More

by alaveni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 09, 2026

Grande Prairie Nissan responded

Thank you for your kind words! Our team takes pride in providing excellent customer service and we're thrilled to hear that you enjoyed our coffee as well. We can't wait to serve you again soon! #customerlove #coffeelove #excellentservice

April 03, 2026

Dealership Rating
Employee Rating

The service was great and appointment on time and vehicle was washed on the outside👍 More

by Emmashaggy.ca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Apr 07, 2026

Grande Prairie Nissan responded

Thank you for taking the time to leave us a review! We are so happy to hear that our service and punctuality exceeded your expectations. Our team takes pride in making sure our customers are satisfied, and we're glad your vehicle got a nice wash as well! We appreciate your business and look forward to serving you again. 👍

March 24, 2026

Dealership Rating
Employee Rating

Great experience Chelsea was fantastic! Painless experience. Highly recommend. Loving my new to me Qashqai! More

by SheilaSarah
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chelsea Carr-Hilton

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Mar 27, 2026

Grande Prairie Nissan responded

Thank you so much for the great review! We are glad you had a fantastic experience and are loving your new Qashqai. Chelsea is a valued member of our team and we'll be sure to pass along your kind words. Thank you for choosing our business!

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