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Grande Prairie Nissan - Service Centre
Grande Prairie, AB
388 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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388 Reviews of Grande Prairie Nissan - Service Centre
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August 16, 2023
Staff is so friendly. I really like the service of them. Thank you for your quick service. I really like the service of them. Thank you for your quick service. More
by Aayush Patel
Helpful August 15, 2023
Great service, professional. Nice waiting area, quick timeline, we really enjoy fetting services completed there Nice waiting area, quick timeline, we really enjoy fetting services completed there More
by Barb
Employees Worked With
August 03, 2023
It has been a year since I purchased my 2021 Nissan Rogue Platinum with the expert and friendly help of Brandon Palmer. I love my car! I took it in today for its birthday present - a Silver Detail Package Platinum with the expert and friendly help of Brandon Palmer. I love my car! I took it in today for its birthday present - a Silver Detail Package (and an oil change). My car turned out amazing! Many thanks to9 Robert Smith and the service crew. Could not be more pleased. More
by GregA
July 22, 2023
Service is reliable for all your car needs. They take good care of their clients. Steve and the team, great job! They take good care of their clients. Steve and the team, great job! More
by G. Tai
Employees Worked With
June 27, 2022
5 star for Steve for me. Competent with ease and care! He took time to explain to clients like me who know much less about car stuff. Not only that, he extends sensible advic Competent with ease and care! He took time to explain to clients like me who know much less about car stuff. Not only that, he extends sensible advices regarding your car needs. Your car is surely in good hands with Steve. Overall, GP Nissan service has stellar service. Great performance GP Team! More
by G. Tai
June 25, 2022
Would have to say one of the worst customer service experiences I've received ever! Bought a brand new vehicle in Feb 2019 and was back within couple months for a fix of air conditioner for not blowing experiences I've received ever! Bought a brand new vehicle in Feb 2019 and was back within couple months for a fix of air conditioner for not blowing cold air. This year, we were back again, for the same reason and on our first appointment, we were told that they couldn’t find anything and need to open the car ( didn’t have enough time to do it on our first appointment) so went back again today and still, couldn’t fix it and was told that the parts needs to be replaced, which are obviously on backorder (like always). We then, went to talk to the manager, he wasn’t very helpful either, but they can be super nice when they need to sell vehicles to you. Moreover, the issue we are experiencing is because Nissan is now using environment friendly refrigerant, which is very thin compared to what they were using in the past. So, when temperature drops, some line (not sure the part name he mentioned) shrinks and causes this leak; this is currently covered under warranty but once the warranty ends, we will have to pay out of pocket for this but this isn’t something that is or will be caused by us. JUST BECAUSE OF YOUR SERVICE, definitely not ever going to buy any nissan vehicle in my lifetime nor will ever refer this brand to anyone!!! The Service advisor was very arrogant (not steve); I would highly suggest going somewhere for your purchase if customer service is something you value! Also, they will hound you after your car purchase for a good review so they can brag about being “People’s Choice”, which in reality, they are not‼️‼️‼️ More
by Suman.malhi91
March 05, 2022
I had great experience @ nissan dealership grande prairie. Special mention to anjennette(aj) for assisting me through the whole process. I got my 2022 nissan sentra SR. She exceeded my expectations o prairie. Special mention to anjennette(aj) for assisting me through the whole process. I got my 2022 nissan sentra SR. She exceeded my expectations overall service 💯 % great.! Fun atmosphere, very friendly,helpful staff & very accommodating. I would love to recommend this dealership. THANK YOU SO MUCH.#Nissan is ♥️. More
by Bryan
Employees Worked With
Anjenette timblique, Anjenette Timblique
February 03, 2022
Visited twice to get the right part, ZERO staff wearing masks, second visit another customer ... masks, second visit another customer ... More
by alanAlaniwaskow
Employees Worked With
Other Employees :
Clint Primmer, John Mears, Dylan Martin, Mike Otterman, Mladen Simunec
December 23, 2021
The worst experience ever, once the deal was done so was the service. My son bought a used vehicle there, and they said it passed inspection with flying colors. A week later he tried the back passenger win the service. My son bought a used vehicle there, and they said it passed inspection with flying colors. A week later he tried the back passenger window and it wouldn't open. He took it back to the dealership to get it fixed. He dropped it off in the morning and when he went to pick it up, they said we have a quote of $996.00 for you to get it fixed, and there is a $91.00 diagnostic fee. Then it gets better, he asked them to sign a paper saying it passed the inspection for his insurance. They said they couldn't do that because when the put i ton the diagnostic machine they found to many other things wrong with it. I have purchased many vehicles and not every once did I ever see service like this. More
by lindgrink
Employees Worked With
