Gorrud's Auto Group

Great Service by Danny and Jason! I bought a 2016 Santa Fe, extremely satisfied, highly recommend Gorrud's Auto, a treasure of Milton, pleasantly surprized by Danny and Jason! I bought a 2016 Santa Fe, extremely satisfied, highly recommend Gorrud's Auto, a treasure of Milton, pleasantly surprized More

Great experience at Gorrud's in Milton Needed a car durning the holiday season. Look online on the Christmas Eve at 5pm and asked a question. Jason the sales person called us and answered Needed a car durning the holiday season. Look online on the Christmas Eve at 5pm and asked a question. Jason the sales person called us and answered our questions and book an appointment. I thought this was great service. When my wife and I arrived Jason help us pick a van that meet our needs and budget. I thought he did a great job and knows his stuff. I would buy from here again. Great job. More

Manny Does it again Over the years I have found that if you trust someone with your car you make sure you stay with him! I am so glad that our family can count on Manny Over the years I have found that if you trust someone with your car you make sure you stay with him! I am so glad that our family can count on Manny P for his advice and council when it comes to our Cars More

Awesome personal service I highly recommend Gorruds, they over and above to ensure that I walked away with the right vehicle for me and my family. I will definteky be back I highly recommend Gorruds, they over and above to ensure that I walked away with the right vehicle for me and my family. I will definteky be back More

My buying experience, ups and downs and why? 5/5 rating I bought a 2012 Rav4 from Gorrud's Auto Group. Overall it was a great experience, but along the way it did have its ups and downs. I will try to summa I bought a 2012 Rav4 from Gorrud's Auto Group. Overall it was a great experience, but along the way it did have its ups and downs. I will try to summarize the whole buying process in the next few paragraphs. We have noticed this Rav4 on Kijiji website, and decided to go take a look. After arriving at the dealership we were greeted by Eric who showed us the SUV, and we decided to go for a test drive. Eric was very friendly, knowledgeable, and demonstrated great customer service skills. We never felt pressured to buy Rav4 and make a quick decision at any point. Most dealerships try to get deals done as soon as possible, and I dislike that approach very much. I am so glad that was not the case with Gorrud's. We came back after a week, and decided to trade in our car. Danny was there to explain the true value of our trade in (wholesale vs retail) - It was great to talk to Danny as he was very friendly and easy to talk to. The price on the Rav4 was not negotiable which I knew coming into the dealership. Ilir was also there to help along the way and we finally agreed to make a deal. Ilir also showed great customer service skills. It was time to make it official and discuss our finance options. Kevin was there to take care of this. Kevin was very professional and knowledgeable. In the end, we walked out happy and ready to celebrate. Next day, after picking up the SUV, we have noticed an issue with our Rav4. It was not a small issue at all. What we thought was once an amazing SUV, now had a big flaw. We immediately contacted Gorrud's and in the next few weeks we had an option of exchanging our Rav4 for another car at the dealership. Gorrud's listened to us, and we had options. After multiple conversations with Danny, Ilir and Eric, we have decided to keep the SUV. Andrew was there to listen to our concerns, and eventually approved all the work that needed to be done to make this right. Karen, from service, and ladies (I apologize I did not remember the names) at the reception were also very friendly and courteous. Along the way, Gorrud's was always there for us. It was not a smooth process, it took a while to get everything back to normal but all the people mentioned above deserve a 5/5 rating. I will be recommending Gorrud's to others. Thank you very much and all the best in the New Year, 2017, and all the other years afterwards. Best Regards, Ljubo More

Good Experience with Professional team I have recently bought a pre-owned Venza from Gorruds and it has been a nice experience so far. All three gentlemen who I dealt with helped me finding I have recently bought a pre-owned Venza from Gorruds and it has been a nice experience so far. All three gentlemen who I dealt with helped me finding a right car suiting my required price range. More

Great service We purchased a Toyota from Gorrud's. We had a pleasant time purchasing a car. Eric was upfront and helpful. Would definitely recommend this location. We purchased a Toyota from Gorrud's. We had a pleasant time purchasing a car. Eric was upfront and helpful. Would definitely recommend this location. More

used 2013 Ram Longhorn purchase (with trade-in) A great purchasing experience. Eric and Danny were very helpful and informative in the purchasing process. They were easy to work with and got the job A great purchasing experience. Eric and Danny were very helpful and informative in the purchasing process. They were easy to work with and got the job done in short time. Thanks! More

front end work We had our car serviced last week . Karen was extremely helpful in explaining the importance and safety of the repairs needed. We would highly recomme We had our car serviced last week . Karen was extremely helpful in explaining the importance and safety of the repairs needed. We would highly recommend dealing with Gorruds service department. More

Excellent Eric our sales guy has always been fantastic. West have always had a great experience with Gorrud's This is our 5th car. Eric is the best! Our cars have always ran well with no major issues. West have always had a great experience with Gorrud's This is our 5th car. Eric is the best! Our cars have always ran well with no major issues. More