Gorrud's Auto Group
Milton, ON
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1,216 Reviews of Gorrud's Auto Group
Very Happy !!!! I am very happy with my purchase from Gorrud Auto in Milton. I found the vehicle on autotrader.ca and travelled from Aurora for a test drive. I have I am very happy with my purchase from Gorrud Auto in Milton. I found the vehicle on autotrader.ca and travelled from Aurora for a test drive. I have never seen a dealership so busy with customers at every single desk. My sales rep, Ryan Saturno, was courteous and knowledgeable. I believe Ryan and Danny went above and beyond with superior attention to address AND resolve my concerns. I will definitely recommend Ryan and Gorrud's Auto to everyone I know looking to buy a new-to-you vehicle. More
Honest and Straight Up Experience I am not in the habit of writing reviews on behalf of merchants with whom I have had dealings but feel compelled by the satisfying experience in deali I am not in the habit of writing reviews on behalf of merchants with whom I have had dealings but feel compelled by the satisfying experience in dealing with Gorrud's and their people during the recent purchase of our 2014 Ford Edge. In responding to an AutoTrader ad I received an immediate email reply. The salesman Steve Walker was totally upfront in revealing the full history of the vehicle that we purchased. The limited warranty provided a further level of comfort in the purchasing a used car. At every level in dealing with this dealership I felt they appreciated and respected me as a customer which is something we don't often find today. From the first warm and inviting call with receptionist Joan to my final dealings with their Financial Services Manager Mary Lynn Freeman they made me feel like my business mattered. More
No Pressure Sales Jason was friendly and courteous to deal with. He put no pressure on us, told us all the facts and allowed us time to think about the deal. We would Jason was friendly and courteous to deal with. He put no pressure on us, told us all the facts and allowed us time to think about the deal. We would definitely recommend him, and this dealership to anyone. This is the second time we have dealt with Jason and the same great service continues......keep up the great work ! More
An all round great experience I recently purchased a 2013 Ford Fusion from Gorrud's Auto Group and had an excellent experience. I first noticed the vehicle that I wanted on AutoTra I recently purchased a 2013 Ford Fusion from Gorrud's Auto Group and had an excellent experience. I first noticed the vehicle that I wanted on AutoTrader and sent a message to the dealer, within minutes Jason called me to book a test drive. As a first time car buyer Jason's soft sell approach made me very comfortable with my purchase and the peace of mind that I would be taken care of. Thanks to Jason and the Gorrud's Auto team for a great experience!! More
I really enjoyed dealing with Ron at Gorrud's, great guy! My experience at Gorrud's was such that I wouldn't hesitate to recommed this dealer to a friend, family member or to return myself. Their no haggle p My experience at Gorrud's was such that I wouldn't hesitate to recommed this dealer to a friend, family member or to return myself. Their no haggle policy and fair pricing system are refreshing to say the least and their customer service is second to none. I went in knowing exactly what i was looking for and Ron, Danny and Kevin were great in facilitating the entire process. Thank you for making my purchase such a positive experience to everyone at Gorrud's ! Tim Murphy More
worth the drive to Milton We recently purchased a van from this dealership and were very pleased with the overall experience. It was a bit of a drive for us to get to but we go We recently purchased a van from this dealership and were very pleased with the overall experience. It was a bit of a drive for us to get to but we got the best deal and the lowest mileage of any of the competitors. I would highly recommend checking out this dealership More
Extraordinary Experience-Pay it Forward After buying numerous vehicles from Gorrud's and all through Fred Arnold, we've always had the best of service and have always been happy with our pur After buying numerous vehicles from Gorrud's and all through Fred Arnold, we've always had the best of service and have always been happy with our purchase. We've had all our vehicles serviced there also and they've always done an excellent job ensuring our needs have been met. Whenever we needed a vehicle Gorrud's always had a vehicle that suited us for that time and in our price range and felt confident in what we were buying. We felt that the customer was first and they went beyond to ensure the customer was happy. This is why we returned to buy a vehicle, however in a very different circumstance. Fred Arnold and Gorrud's went far and beyond what anyone would ever expect in a time of need and not only hand picked a vehicle that most suited what we needed, but arranged to have me test drive it, buy it and have it ready for me the next day for pickup. Sometimes when you think everyone is out to get you, you have something like this happen to you and it makes you stop and think how kind people are and are willing to go far and beyond what is expected. I have told so many people of the extraordinary experience we encountered with Fred and Gorrud's and I hope this review will pay it forward as we will never forget this experience of exceptional service and kindness. Kathy & Don More
Amazing Service I went to Gorrud's just to have a look at the 2014 Toyota Corolla S that was on their website. I was greeted right away and had the most amazing servi I went to Gorrud's just to have a look at the 2014 Toyota Corolla S that was on their website. I was greeted right away and had the most amazing service. I can not say enough about Ryan and the awesome staff! Even their financing department was very friendly and helpful! I would recommend anyone visit them, I have even had follow up phone calls to ensure I still love my car! More
Great effort to earn my business! Danny and Eric went out of their way to provide us with information and assistance with all of our questions and concerns. Never having heard of Gorru Danny and Eric went out of their way to provide us with information and assistance with all of our questions and concerns. Never having heard of Gorrud's, I was bit apprehensive about going in to look for a car, but soon found out that they were affiliated with other major dealerships in the area (Hyundai and Toyota) and operate with the same attentiveness and professionalism you would expect from every other big-name dealership. I even talked with some of the local mechanics about Gorruds, who spoke very favourably about the company and ownership, and their long history in the Milton area. As for our car, we were given all pertinent information about its routine maintenance and clean accident history (car-proof), and were even freely allowed to take it out and have it inspected by a third party mechanic. We were assured that the car had no accidents, and that it was meticulously maintained by staff, but being a used car, we still wanted to make sure it was as described. Fortunately, the car passed inspection, which gave us peace of mind, and thereupon strengthened our trust and comfort in dealing with Eric and Danny. Overall, my experience was positive and I recommend anyone looking for a car online visit Gorrud's site. More
Excelent Dealership Had to purchase a cars, twice, in the last few months, both for my wife and myself after total loss of existing ones. Found Gorrud dealer on-line with Had to purchase a cars, twice, in the last few months, both for my wife and myself after total loss of existing ones. Found Gorrud dealer on-line with large inventory of used cars, easy to navigate webste and good prices. The dealership experiance was also impressive with Scott Carruthers as an advisor. Test drived a few cars without any pressure. Scott answered all questions and was very, very helpful. Kevin Ryan at the finance side was very accomodating. I will recommend this dealership to others. More