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Gorrud's Auto Group
Milton, ON
1,216 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,216 Reviews of Gorrud's Auto Group
November 05, 2015
Great service Great people, great service. The type of people you would want to deal with especially as a first time car buyer. Would buy from this dealership again Great people, great service. The type of people you would want to deal with especially as a first time car buyer. Would buy from this dealership again. More
by Jjsa29
Employees Worked With
Jason Marimla, Kevin Ryan
November 04, 2015
Great service We recently bought a 2009 Dodge Journey from at Gorrud's. Jennifer Ortiz is a very pleasant person, helpful and easy-going. We would definitely recomm We recently bought a 2009 Dodge Journey from at Gorrud's. Jennifer Ortiz is a very pleasant person, helpful and easy-going. We would definitely recommend Gorrud's to our friends More
by Natalia
Employees Worked With
Jennifer Ortiz
November 04, 2015
Great Service Scott was a great at addressing my needs and made buying a car easy. The finance manager was very professional and again provided great service. I hi Scott was a great at addressing my needs and made buying a car easy. The finance manager was very professional and again provided great service. I highly recommend this dealer. More
by Mia9Kobe19
Employees Worked With
Kevin Ryan, Scott Carruthers
November 03, 2015
Buying a used vehicle can be a good experience. I recently purchased a 2011 GMC pick up truck from Scott Carruthers at Gorrud's, seamless process from start to finish. I would definitely go back and I recently purchased a 2011 GMC pick up truck from Scott Carruthers at Gorrud's, seamless process from start to finish. I would definitely go back and purchase from them again. Great no cost warranties and a 30 day exchange policy, not to mention great prices, can't beat them. More
by Mark
Employees Worked With
Mary Feenan, Scott Carruthers
November 03, 2015
excellent cars, lack of professionalism Condescending employees! Sales managers approach was absolutely uncalled for. My husband and I are on a strict budget because I am on Maternity Leav Condescending employees! Sales managers approach was absolutely uncalled for. My husband and I are on a strict budget because I am on Maternity Leave. We asked about the flexibility of the cost of the vehicle we were interested in and they told us there was nothing they could do about the price, which I thought was fair considering it was priced well. I just thought it wouldn't hurt to ask because we know what's feasible for us. The sales manager came out of his office, blocked us from getting out of the salesmans office, and was incredibly rude as he explained how they arrived at the price of the vehicle. And therefore we must accept it for the price it was. On top of this, the salesman was not knowledgable about the vehicle. We had to ask numerous questions about the details of the vehicle because the salesman was not up front about them while we test drove it. There were several other things that made this an unpleasant experience for us. For that, we will never pruchase a vehicle from this establishment and will ensure to tell our family and friends not to shop here. It's unfortunate because we were genuinely interested in pruchasing this car, but I could never support a place where my family was treated so poorly. Maybe it was an off day because it seems like Gorruds has excellent reviews. Wish my experience could have been different like theirs. More
by Erica12345
Employees Worked With
Ilir
October 30, 2015
Toyota Corolla We recently purchased a used vehicle from Gorrud's. Ryan Saturno was very pleasant, easy-going, and exceptional throughout the entire process. All-i We recently purchased a used vehicle from Gorrud's. Ryan Saturno was very pleasant, easy-going, and exceptional throughout the entire process. All-in-all the entire experience was great and we would definitely recommend Gorrud's to friends and family. More
by VittoriaLC
October 28, 2015
Impeccable Service! I came into the dealership on my own looking for a used car for my 81 year old mother. I connected with Jennifer and she was very helpful, knowledgea I came into the dealership on my own looking for a used car for my 81 year old mother. I connected with Jennifer and she was very helpful, knowledgeable and patient. We looked at cars online first and then she showed me about 5 different cars of which we narrowed it down to 3. She printed out the information about each car, including the CarProof so I could show my mom. I then brought my mom in and Jennifer again went over each vehicle with my mom and we took two out for a test drive. My mom was very nervous so I test drove the cars for her and then we selected a 2011 Toyota Matrix which my mom now loves. I was so pleased with the patience Jennifer had in explaining all the features to my mom, even after having explained them to me a few days earlier. We never felt pressured or rushed. I had been to another dealership previously and then had come to see what Gorrud's had. Once I met Jennifer, I knew she was the one I wanted to deal with because I felt I could trust her. As well I had heard good things about the dealership. Thanks to Jennifer for making it such a wonderful experience. I will definitely come to her again when looking for another car. More
by Kelly Sidoriak
Employees Worked With
Jennifer Ortiz
October 27, 2015
GMC Sierra Thanks Steve Walker, an easy open negotiation and a great vehicle. Everything I needed in this truck for a fair price. After two months of heavy use, Thanks Steve Walker, an easy open negotiation and a great vehicle. Everything I needed in this truck for a fair price. After two months of heavy use, no issues. Thanks again Steve More
by Truckman,Jim 955
Employees Worked With
Steve Walker
October 24, 2015
Went in with little knowledge, left with a great car. When I went into Gorrud's I didn't really know what I wanted. With the help of Jason Marimla I was quickly able to narrow my potential cars and start When I went into Gorrud's I didn't really know what I wanted. With the help of Jason Marimla I was quickly able to narrow my potential cars and start browsing right away. Gorrud's always felt like a friendly and relaxing place and Jason took his time to make sure I found what I wanted. It also helps that what I got was a great car at a great price! Would highly recommend Gorrud's for anyone looking to buy. More
by milton_man
Employees Worked With
Jason Marimla
October 24, 2015
Very solid experience We recently purchased a used vehicle from this dealership. Steve was excellent during the process. We were a busy family of five down to one vehicle We recently purchased a used vehicle from this dealership. Steve was excellent during the process. We were a busy family of five down to one vehicle and Steve did his best to get our vehicle to us as quickly as possible and we really appreciated it. The process of purchasing the vehicle was very straight forward and smooth with the staff taking care of the majority of the paperwork involved which was also appreciated. The vehicle looked amazing - just like a new vehicle and it was presented to us fully serviced. We also received a follow up call from Steve to make sure we were happy with our vehicle. I would certainly go back to purchase another vehicle from Gorruds. More
by Tina
Employees Worked With
Steve Walker
