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Good Fellow's Auto Wholesalers

Toronto, ON

4.9
1,003 Reviews

3675 Keele St

Toronto, ON

M3J 1M6

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1,003 Reviews of Good Fellow's Auto Wholesalers

November 07, 2017

Excellent Customer Service Best customer service I've ever gotten from a dealership. Ask for HENRY, he is hands down one the kindest and more thorough sales rep I've met. He hel More

by Romy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hooman Henri Ranjbar
Nov 14, 2017 -

Good Fellow's Auto Wholesalers responded

Hi Romy, Customer service is one of our top areas of concern in our business. We're glad that Henri exceeded your expectations during your time with us and that you could experience first hand what makes us different from other dealers in the area. Thank you for taking the time to leave us your review!

October 02, 2017

They do not honor the warranty they sell you I purchased a Nissan from them and after all of the kind words and niceties they were exchanged and the paperwork was signed not even after 1 month th More

by David2You
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Abbas and Matthew
Nov 06, 2017 -

Good Fellow's Auto Wholesalers responded

Hi David, we looked through our customer database and also looked at all the Nissans that were sold by Matt over the last 10 months and he did not sell any Nissan's to anyone with the name David. If you could give us some more information regarding your identity we would be able to proceed to rectify the matter. We also find it strange because Abbas usually does not deal with the customers directly in the selling process. Regardless, we do believe we go above and beyond for our customers and if it is a real issue with the vehicle we will do what we can to ensure our customers are happy. If you could please give us the VIN of the vehicle or the person who purchased the vehicle, we could look further into the matter.

More
September 21, 2017

Horrible service non professional Hi I did all paperwork gave them everything they asked Few weeks went by and never bother to call back I dealt with bijan Total disappointment a More

by Pony
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bijan
Nov 06, 2017 -

Good Fellow's Auto Wholesalers responded

Hi Pony, could you please give us more information with regards to your identity so we could look further into the matter for you and let you know exactly what went wrong. We can't find anyone by the name of Pony in any portal or database.

September 08, 2017

Easy comfortable and very professional I delta with Bijou and from the first moment we met we clicked. Bijou just guided me and my husband through the entire process made everything easy an More

by Charbi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bijon
Nov 14, 2017 -

Good Fellow's Auto Wholesalers responded

Hi Charbi, We love it when our team clicks with our clients - that's how every great shopping experience should be. We look forward to serving you and your family again!

August 31, 2017

Awesome I simply loved to deal with Maay and Max... Really kind and respectful.i hope to deal with you again .. i made an excelent purchase More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Maria
June 29, 2017

Scammers be careful!!!! I purchased a nissan this month and it hasnt even heen a month already so many problems keep comjng up. I wasnt even aware that the car was a smoker c More

by Rose345
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Daniel
Nov 06, 2017 -

Good Fellow's Auto Wholesalers responded

The problems with the vehicle were non-existent except for the burnt out signal light which we replaced. You even got a flat tire on the highway (big nail which we showed to you after taking it out) and we sent two technicians to change to your spare tire and bring the vehicle to the dealership which we replaced the original tire for you free of charge. You were told the vehicle was previous registered outside of the province, if you look at your bill of sale you even initialed beside where it says vehicle is from Quebec. When you brought the vehicle in, we checked it and there was no sign of any smoke in the car, the vehicle actually smelled fruity. By all means, if you do have any real issues with the vehicle we are here to help. If you still think the car smells like smoke, we have a UV Ionizer that will eliminate any smoke or pet odors.

More
April 01, 2017

Amazing experience, I got it :) First of all, I've never had such a great experience in my life with a dealer! My hat goes off to DANIEL who was able to secure financing for me with More

by Bus driver 64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DANIEL did it all
February 21, 2017

The worse sales person I've ever met. I had a bad experience at this location so I wrote a review with low rating. The General Manager got in touch with me with an apology and follow up pr More

by dav.a.garcia@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
N/A
Nov 06, 2017 -

Good Fellow's Auto Wholesalers responded

Thank you for taking the time and coming in from downtown. We actually consider downtown as a local commute as it is only about 10-15 km away, considering we have customers that range from Ottawa to Timmins to Chatham. The owner took his time to email you regarding this matter and you acknowledged you understood and you promised to take down your comments because you were explained about the process. ........... For our own customers: This gentleman came in on a Sunday where it is short-staffed and explained to the salesperson that he is looking to buy a vehicle in about 3 to 4 months and wanted to test drive a vehicle inside the showroom to see how it feels. The salesperson offered to him that particular vehicle will not be available in 3 to 4 months and it would most likely be sold by that point. The salesperson gave him an option to drive a similar vehicle that is ready for test drive that is already outside and the customer wouldn't have to wait long for the test drive because it was readily available. By test driving a similar vehicle the customer would have gotten an idea of what the drive is like and also wouldn't be disappointed once they would come back in 3 to 4 months because there will be other similar vehicles for sale. I would also like to mention the price of a certain vehicle does not stay the same over a period of time and it will most likely vary depending on the market at that particular time. I don't know exactly what kind of expectations you had prior to coming in but I hope you understand the process and its limitations.

More
Nov 07, 2017 -

dav.a.garcia@gmail.com responded

Well. I tried before to take down this review but the system do not allow it. I came back to this site as I just received a notification from you for another negative review not done by me. I just wanted to clarify that the David who posted that review was not me so I don’t want to receive more notification. And, just by surprise, I found that you replied to this with inaccurate information not to call it a lie. For your customers, read my original review and that was what happened. No I was not offered a test drive on another car. And, by the way, and your GM knows that, I bought a SUV just 5 days after this happened on another dealer that knows how to treat a client. Please don’t lie anymore, just leave it like this.

More
February 14, 2017

Pleasant experience Very friendly staff. Clean showroom although a little crowded. Lots of vehicles to pick from.Great prices. Very up front with vehicle history. Would r More

by T Sibbitt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Remy and Maty
February 04, 2017

Good Experience Very pleasant experience, warm welcome from the receptionist, well organized and very clean vehicles in the showroom,different environment than most u More

by Mark.S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramtin