Back

Good Fellow's Auto Wholesalers

Toronto, ON

4.9
1,006 Reviews

3675 Keele St

Toronto, ON

M3J 1M6

Directions

By Type

1,006 Reviews of Good Fellow's Auto Wholesalers

February 21, 2017

The worse sales person I've ever met. I had a bad experience at this location so I wrote a review with low rating. The General Manager got in touch with me with an apology and follow up pr More

by dav.a.garcia@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
N/A
Nov 06, 2017 -

Good Fellow's Auto Wholesalers responded

Thank you for taking the time and coming in from downtown. We actually consider downtown as a local commute as it is only about 10-15 km away, considering we have customers that range from Ottawa to Timmins to Chatham. The owner took his time to email you regarding this matter and you acknowledged you understood and you promised to take down your comments because you were explained about the process. ........... For our own customers: This gentleman came in on a Sunday where it is short-staffed and explained to the salesperson that he is looking to buy a vehicle in about 3 to 4 months and wanted to test drive a vehicle inside the showroom to see how it feels. The salesperson offered to him that particular vehicle will not be available in 3 to 4 months and it would most likely be sold by that point. The salesperson gave him an option to drive a similar vehicle that is ready for test drive that is already outside and the customer wouldn't have to wait long for the test drive because it was readily available. By test driving a similar vehicle the customer would have gotten an idea of what the drive is like and also wouldn't be disappointed once they would come back in 3 to 4 months because there will be other similar vehicles for sale. I would also like to mention the price of a certain vehicle does not stay the same over a period of time and it will most likely vary depending on the market at that particular time. I don't know exactly what kind of expectations you had prior to coming in but I hope you understand the process and its limitations.

Nov 07, 2017 -

dav.a.garcia@gmail.com responded

Well. I tried before to take down this review but the system do not allow it. I came back to this site as I just received a notification from you for another negative review not done by me. I just wanted to clarify that the David who posted that review was not me so I don’t want to receive more notification. And, just by surprise, I found that you replied to this with inaccurate information not to call it a lie. For your customers, read my original review and that was what happened. No I was not offered a test drive on another car. And, by the way, and your GM knows that, I bought a SUV just 5 days after this happened on another dealer that knows how to treat a client. Please don’t lie anymore, just leave it like this.

February 14, 2017

Pleasant experience Very friendly staff. Clean showroom although a little crowded. Lots of vehicles to pick from.Great prices. Very up front with vehicle history. Would r More

by T Sibbitt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Remy and Maty
February 04, 2017

Good Experience Very pleasant experience, warm welcome from the receptionist, well organized and very clean vehicles in the showroom,different environment than most u More

by Mark.S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramtin
January 31, 2017

Excellent Service I have bought 5 cars from these guys for the past a few years. Their customer service is excellent. Their salespersons are very helpful and knowledge More

by Ali Hadayeghi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramtin Bioukzadeh
December 24, 2016

GREAT SERVICE and GENUINE CARE! Of all the dealers I've dealt with, HANDS DOWN the BEST customer service I've ever experienced! I was lucky enough to find a great deal on a Mazda 3 a More

by Andy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abbas Assadian
November 01, 2016

Excellent Customer Service I was recommended by one of my co-worker to go and purchase my car from good fellows auto. He also recommended me to the sales representative Alan kh More

by Donnie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan khiltash
October 19, 2016

🌠5 Honest and Friendly Our sales representative Georgia made our purchase of a 2014 Ford Edge so pleasurable and stress free ,She is a fantastic yonge lady and great at her More

by Debba123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Georgia,Tom
September 22, 2016

The Real Good Fellows Michael Khiltash, amazing customer service! I've been to few of dealership before I found Good Fellows Auto through fb. Michael is the one who contact More

by Ronaldo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Khiltash, Allen
September 09, 2016

The best auto sales in Toronto I would like to thank Alex Nedsnovski for the best customer service l have ever had, Don't waste time with anyone else call Al for all your auto nee More

by Mindy 123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Nedanovski
August 16, 2016

Awesome staff go above n beyond!!! I found a private sale truck out of town,they arranged everything and even with bumps in road they managed to make all come together,thinking of the c More

by Nissan Titan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bianca
...
100