Go Kia West

dealer warrenty Purchased 2014 Hyundai Sonata in August 2016 put 5000 km on vehicle and took it in for service lube and oil and vehicle safety check, we live in C Purchased 2014 Hyundai Sonata in August 2016 put 5000 km on vehicle and took it in for service lube and oil and vehicle safety check, we live in Chilliwack so took the vehicle to an Hyundai dealer in Chilliwack.We were advised by Mertin Hyundai that the vehicle needed front brake pads as there was only 2mm left on pads.. When we purchased the vehicle we were told that it had been fully serviced and that the brakes had been done and were shown this on a car fact sheet. We took the Sonata back to Kia West the very next day and explained our concern . The response we got was I must admit not what I expected ,they immediately had the vehicle brought into there service area and after a short period of time approx. 20 min. The sales manager met with us in the show room and advised us that they were installing new pads and machining of rotors. At no cost to us. This response and action and attitude of the Kia West staff was unbelievable and greatly appreciated by my wife and I. We would definitely recommend this Dealership to any of our family or friends for a purchase of a new or used vehicle. More

A Unique Dealership that cares for the Customer Original appt. with Mo Meghji. He introduced Adam Neawon ... A true professional who got the job done. Very impressed with this young man. Great Sal Original appt. with Mo Meghji. He introduced Adam Neawon ... A true professional who got the job done. Very impressed with this young man. Great Salesman. More

Wonderful, warm Salespeson & Sales manager! We both commented on how crazy busy this dealership is... however, Francis was right there! Our trade-in (with multiple vehicles) was convoluted, Fra We both commented on how crazy busy this dealership is... however, Francis was right there! Our trade-in (with multiple vehicles) was convoluted, Frances and Patrick made the process seem so easy. The sales manager, Richard was very accommodating and helped us greatly when showing us all the new features of our new 2017 Kia Sorento SX. Ken in the service department made us feel we were being welcomed into the Kia family! Everyone was so helpful and cheerful, made the whole process enjoyable. We would happily to recommend Kia West to anyone :-) More

Worth it. - A.M Even tho my family and I came in awhile ago to just "look" for a car at the time.. I can pleasantly say that we are 100% satisfied with our 2017 Kia F Even tho my family and I came in awhile ago to just "look" for a car at the time.. I can pleasantly say that we are 100% satisfied with our 2017 Kia Forte Lx+. We weren't at all planning to purchase a brand new car, we were only on the look out for a used one for me to drive. But the sales associates that helped us toward the Forte got me falling in love with it. It had everything I wanted in a car, needless to say the sales manager had a good idea to what I may have wanted without even knowing. Jenny and Patrick took care of us the whole way through, making sure that me and my parents would be satisfied with purchasing the car. We wouldn't have been sold if it weren't for them two. They're something special and have a way in their job that we don't think we would've gotten from anywhere else. Highly recommend consulting them for finding the right car for you. More

Amazing! I had been searching for a vehicle for so long that some dealerships actually started to give up on me; what can I say, I know exactly what I want, an I had been searching for a vehicle for so long that some dealerships actually started to give up on me; what can I say, I know exactly what I want, and exactly what I don't want! I didn't think this was a bad thing! After calling the dealership asking if they had a particular vehicle on their lot, I was introduced to sales associate Jenny Elizian over the phone. Instantly, Jenny stoke me as not just someone working off of commission, but someone who actually cared about finding me the perfect vehicle I had been looking for. After months of emailing back and forth, sending me pictures and details of vehicles on their lot, Jenny finally found me my dream car! When I was finally able to meet this wonderful woman in person, the rest was easy. She, alongside the other amazing staff at Kia West, made buying my first car a fun and memorable experience. I would recommend purchasing a car from this dealership, and more specifically Jenny, any day. More

Slimy These guys are slimy. we test drive and talked for hours and we couldn't get it done which is fine though had to sit through the usual tactics. I rec These guys are slimy. we test drive and talked for hours and we couldn't get it done which is fine though had to sit through the usual tactics. I received numerous phone calls after saying the car was still available and he offered a cheaper price. I told him the problem was we had to sell our other car and he said to come in and they would give us a good fair offer. We went in on the snowiest day and they said they wouldn't give an offer on it (I gave them the full details of car on phone and it's in mint condition). Then they said the model they were talking about was the lower trim and if we wanted the one we drove it was $1000 more. Nice bait and switch and waste of time with these clowns. Just a greasy feel the whole time. Scammers!!!! More

Really professional place to buy a Car with no hassle Purchased a used vehicle at Kiawest and I was totally pleased with the service from start to Finnish. The sales staff were very professional and they Purchased a used vehicle at Kiawest and I was totally pleased with the service from start to Finnish. The sales staff were very professional and they gaved me a good trade in price. I am totally happy with the service I received More

Great Experience I was dreading going in to buy my new vehicle but ALL the people I dealt with were excellent. Sales, finance, insurance, sales satisfaction specialis I was dreading going in to buy my new vehicle but ALL the people I dealt with were excellent. Sales, finance, insurance, sales satisfaction specialist and parts department were all very helpful. I was on a tight time constraint and they all worked together to get me through and processed right quickly. More

New car Very helpful not pushy very helpful after the sale. Made in easy to proceed showed a great number of cars and worked hard getting me a good price fo Very helpful not pushy very helpful after the sale. Made in easy to proceed showed a great number of cars and worked hard getting me a good price for the old car insurance traded in. More

Great customer service I was in the market for buying a new car as my ML 350 was slowly dying on me and the gas was atrocious. I was looking for a fuel efficient car but I w I was in the market for buying a new car as my ML 350 was slowly dying on me and the gas was atrocious. I was looking for a fuel efficient car but I wasn't too sure what I was looking for but I basically went to from Nissan, Volkswagen, Acura and this was my last stop. I decided to drop by because I heard that this brand was getting popular and I wanted to test drive one myself. This dealership stood out to me because this sales girl that popped out of nowhere was very bubbly. She was very energetic and asked lots of questions that would help narrow down which vehicle I wanted to get. Although she told me that she was new in this industry but she made sure she had accurate and concise information if she wasn't sure about something. The customer service that this girl gave me was different because I didn't feel like she was trying to get me to buy something out of my budget and shove the highest trim level that I didn't need down my throat. I ended up buying a Jetta which best suited my boyfriend and I but Alysha's customers service should not go unrecognized. As a personal preference, I did not purchase a Kia because I enjoy German cars but alysha was so approachable that I even gave her an honest answer after I picked a different car. Although I didn't purchase my car here, I will be recommending her to any friends I know looking for a Kia. Thank you for your time alysha and Patrick, I greatly appreciate it. More