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Georgetown Kia
Georgetown, ON
2,028 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,028 Reviews of Georgetown Kia
April 11, 2021
Harman Pabla could not have been more helpful, knowledgeable and courteous. If we were to rate our experience out of 100%, it would be 110%. We have already given Harman's name to someone we kno knowledgeable and courteous. If we were to rate our experience out of 100%, it would be 110%. We have already given Harman's name to someone we know who is interested in purchasing a vehicle. More
by Hooman Matin
Employees Worked With
Harman Pabla, Steve Barbaro
April 10, 2021
Ian is a true professional and I had a great experience with him on my recent purchase of an SUV, especially when choosing the trim I was looking for, Ian explained the features of the model with great de with him on my recent purchase of an SUV, especially when choosing the trim I was looking for, Ian explained the features of the model with great details and made the whole process of Buying a new vehicle very smooth and clear. More
by Suresh
Employees Worked With
Ian Raine
April 10, 2021
I dealt with Ian RAINE on Saturday, April 10, 2021, regarding a 2017 Range Rover. He was very professional and knowledgeable and he was very patient with me. He knew what I want and walked me through t regarding a 2017 Range Rover. He was very professional and knowledgeable and he was very patient with me. He knew what I want and walked me through the car and we test drove too. Unfortunately, that Range wasn’t for me. He went out of his way and helped me to open the Audi that I locked with keys inside. I was sad that I couldn’t buy the vehicle with Ian and Georgetown Kia, but I will recommend to anyone who is looking for a new vehicle or a pre-owned to go to Ian. Thank you Ian. More
by Godwin.alfred
Employees Worked With
Ian Raine
April 08, 2021
Great to deal with. Mitch Helped me through the process and even on days off he kept answering my questions. Process was done within a day of speaking with him. Excellent person and dealership to deal wit and even on days off he kept answering my questions. Process was done within a day of speaking with him. Excellent person and dealership to deal with. Thank you More
by jerry
Employees Worked With
Andrew Whale, Mitch Garber
April 08, 2021
I had an overall good experience. I appreciated the time and attention I received from everyone I encountered-they were an extremely friendly group. Thank you. and attention I received from everyone I encountered-they were an extremely friendly group. Thank you. More
by Janice
Employees Worked With
Adrian Jurcic, Harman Pabla, Matthew Bis, Alfredo Gama
April 05, 2021
I have to start off by saying that I'm surprised that it had to get this far, yet here is my complaint. I had reached out to Georgetown Kia via their website to inquire about the terms of my extended warran had to get this far, yet here is my complaint. I had reached out to Georgetown Kia via their website to inquire about the terms of my extended warranty that I purchased. Whether it was my negligence in record keeping, or their negligence in including it in my package upon purchase, I had exited my 5yr warranty period and wanted to know the requested information as I’m considering my options of trading in or keeping my vehicle. Even though I had specifically reached out to the financial department, I nearly immediately hear from Harman via a phone message and email asking me if there is anything he can help me with concerning my vehicle, and that he would like to discuss my interest in trading in. I fill Harman in with my request, he confirms his system shows my warranty purchased and he is more than willing to help me, when would I like to come into the store? I again explain to him that before I make any appointments, I would like the information requested to make an informed decision, and if I do come in, Saturdays are best. I now get correspondence from Frank asking what time on Saturday is good for me to come in. I explain to Frank, just as I have explained multiple times at this point that first and foremost, I would like the information requested, and that I'm feeling pressured to come into the store during a province wide lockdown when I'm not even sure if I would be moving forward with a trade in yet. Everything changed at this point. The communication with Frank, while still professional, now becomes stern. Even though I had their full support prior, anything I ask now is shirked aside. I’m get responses like “We moved and it will take 1 to 2 weeks to pull the information about your warranty” and “our extended warranties change and I cannot tell you anything about what you purchased” (Remember when Harman said his system indeed shows him my purchase?). I think this is silly as I'm asking myself “what if I need warranty work? Will it take one to two weeks as my car sits in the shop to figure out what’s covered?” I am quite obviously being pushed under the rug at this point, yet I return his email asking him to send me the information once received and Ill contact him about a possible trade in after reviewing my information. This was on March 1st, and it is now April 5th. This was such a simple and small request met with abhorrent service. After two cars purchased from Georgetown Kia, I never once thought I would have to commit to a third car purchase before I'm allowed to ask for the terms of my warranty from them. I will not be brought to begging – the information has still not been supplied, and I will move forward without it praying that I will not need it. Thank you, Frank and Harman, for making an already difficult time that much more difficult. All corresponded has been saved, and available if requested. Thank you. More
by kgaudry
Employees Worked With
Frank Lorelli, Harman Pabla
April 03, 2021
Mitch is the man! He seriously takes care of his customers and honestly is just on the other end of his phone whenever you need him! He is personable and ready to make sure you are informed about an customers and honestly is just on the other end of his phone whenever you need him! He is personable and ready to make sure you are informed about and happy with your purchase. His personal attention is what made this deal feel right!!! Thanks Mitch!! More
by Clarkey
Employees Worked With
Ante Sestanovic, Mitch Garber
April 02, 2021
Cameron was professional throughout the whole car buying experience. He did whet he could to ensure that the deal went through. It was a pleasure dealing with Cameron. experience. He did whet he could to ensure that the deal went through. It was a pleasure dealing with Cameron. More
by nana1967
Employees Worked With
Cameron McCullough
April 02, 2021
Great review for Mitch and AndrewBoth provided Great review for Mitch and Andrew Both provided exceptional services. Great experience and love my new 2021 Seltos. I recommend Mitch. Great guy. Th Great review for Mitch and Andrew Both provided exceptional services. Great experience and love my new 2021 Seltos. I recommend Mitch. Great guy. Thanks you for a great car buying experience. You were knowledgeable, friendly and fun to spend time with. Thank you for setting up my car and for the cable. After a week of driving my car, it’s great. Love the car. Love the heated steering wheel and love the apple car play. Thank you Mitch. I am always going to buy my cars from you,, Marisa More
by Marisa-Gil
Employees Worked With
Andrew Whale, Mitch Garber
