Georgetown Kia
Georgetown, ON
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2,026 Reviews of Georgetown Kia
Excellent dealer, they even delivered the car to my home! I just traded-in my Grand Caravan for a pre-owned Hyundai Tucson. From the first call to the dealer, friendly staff like Brandon encouraged me to take I just traded-in my Grand Caravan for a pre-owned Hyundai Tucson. From the first call to the dealer, friendly staff like Brandon encouraged me to take the one hour drive to test the car. There, I met Adrian who has been very helpful during the test drive and in finalizing the deal on the same day. Negotiation with Mike did not take more than 10-15 minutes to reach to a win-win deal which kept us both smiling. Adrian was really the hero as he took care of fulfilling the deal and making sure all the minor requests I have asked are all met. Even all the paper work was done without any problem. There was no pressure whatsoever for all the add-ons that are usually forced upon customers by dealerships. There was a delay of two days to get my car due to long weekend and the delay of the spare parts ordered. When the car was ready, Adrian offered and drove it himself to my home to make the exchange. That was an excellent customer services gesture that exceeded my expectation. The only negative point, the Tucson was not properly cleaned from inside as I have expected and repeatedly requested. I guess I will have to drive it for a "Welcome Home" detailing next weekend! Other than that, I am very happy with the service and professionalism of this dealership and the great customer service I have experienced from Adrian. More
Our New Car was in an accident before they sold it to us! We bought a Kia Sportage 2015 from this dealership and the transmission stopped working in a parking lot just weeks after if was purchased...it was th We bought a Kia Sportage 2015 from this dealership and the transmission stopped working in a parking lot just weeks after if was purchased...it was the last stop before getting on the highway which could have proven fatal. We found out that dealerships don't have to report to a customer if damages are less than $3,000? The repairs they admittedly made, once confronted, were only valued at $900 so they didn't bother to mention this to us. We thought we were buying a New car - we were paying more for the peace of mind that only comes with a New car... not New..ish! More
Service Excellent time of response. From the schedule the appointment to finish the visit. I appreciate the follow up to make possible the appointment and ta Excellent time of response. From the schedule the appointment to finish the visit. I appreciate the follow up to make possible the appointment and take the advantage of the rust prevention service. More
Professional and courteous I applied for financing for a used vehicle as i needed to improve my bad credit as a result of a divorce and job loss. I dealt with Renée from start t I applied for financing for a used vehicle as i needed to improve my bad credit as a result of a divorce and job loss. I dealt with Renée from start to finish and she made it all so easy! I would recommend her to family and friends and I will go back to her for my next vehicle. She took care of everything for me and even threw in some extras that I wasn't expecting. I felt very comfortable at the dealership and everyone was friendly...they even picked me up from a neighboring city! I have a great car and I am rebuilding my credit score with a reputable lender. More
Excellent Customer Service Moses was a great help. Very patient with a very skeptical customer to this dealership. But with hard work it paid off. Bought a vehicle same day. Moses was a great help. Very patient with a very skeptical customer to this dealership. But with hard work it paid off. Bought a vehicle same day. Both Moses and Rob worked very diligently to win me over. All at the dealership were very friendly despite me not even dealing with them. More
Excellent service!! I recently went in for an oil change and the service was great!! They were quick and courteous. I would definitely recommend them to my friends. I recently went in for an oil change and the service was great!! They were quick and courteous. I would definitely recommend them to my friends. More
Excellent Dealership with Excellent Staff I purchased a 2012 Nissan Rouge From Georgetown Kia and Brandon went above and beyond what was needed to help my wife and me find the car that suited I purchased a 2012 Nissan Rouge From Georgetown Kia and Brandon went above and beyond what was needed to help my wife and me find the car that suited our needs. Michelle Vest was great to deal with as well for everything after deciding which car we wanted. I meet a lot of the staff there and was pleased with all of them. It was a pleasure dealing with a great dealership. Thank you More
Excellent Service A+ I want to give a special thanks to Enzo at georgetown kia he is a very helpful guy that explains everything to you in detail so you understand he goes I want to give a special thanks to Enzo at georgetown kia he is a very helpful guy that explains everything to you in detail so you understand he goes out of his way to make the customers always happy gets back to you right away with any problems or issues or concerns this is the Best kia dealer and experience ive had so far also very helpful friendly and very experienced staff... Thanks Again J.De Jesus More
Absolutely wonderful I had a great experience to say the least. Daniela made the transition for me an easy decision. I bought a beautiful 2014 Acrua RDX from her and she w I had a great experience to say the least. Daniela made the transition for me an easy decision. I bought a beautiful 2014 Acrua RDX from her and she was not only extremely professional but knowledgeable about all the vehicles I test drove with her that day. Thank you for your patience with me and getting me into the perfect vehicle for the next stage of my life! Words cannot express my gratitude to her and also to Nick who was also wonderful through the entire process! Hands down I would recommend and refer anyone to go to this dealership! Thanks again :) Tasha More
Fantastic Experience and customer service!!!!!!! I was in the market for a fairly new car and had a chance to speak with Renee in regards to what i should purchase. Through the entire process she too I was in the market for a fairly new car and had a chance to speak with Renee in regards to what i should purchase. Through the entire process she took me step by step and and found out my interests and what exactly I was looking for. In the end I have boughten 2 cars from her now, and would recommend Renee to anyone looking for a car! More