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Gateway Toyota

Edmonton, AB

4.1
780 Reviews

2020 103A St SW

Edmonton, AB

T6W 2P6

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780 Reviews of Gateway Toyota

September 19, 2015

service on brakes and new drive belt Troy was very courteous and professional. He contacted me as soon as car was ready and went over the invoice and service with me. Excellent service More

by gk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dale , the shuttle driver was very prompt and friendly., Troy Vinthers, Dale Irving
Sep 19, 2015 -

Gateway Toyota responded

Thank you for the great review, both Dale and Troy will be very pleased to hear you were happy with them and their service! I hope we'll see you next time you require any work done! Doris Blanchard Service Manager

September 19, 2015

Excellent Customer Service Purchase and service of my new car at Gateway Toyota was very positive. Our salesman, worked with a great deal of effort, to get us the best deal. I More

by MAC14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Pringle
Sep 19, 2015 -

Gateway Toyota responded

We're glad to hear your experience from point of sale to after delivery and in service has been nothing but positive! We will pass along the kind words to Todd! See you next servicing. Doris Blanchard & Mike Muir Service Manager & BDC Manager

September 18, 2015

Service for for my fleet of Toyotas I run a fleet of 12 Toyota's and use this dealership for my service and repair needs. Straight forward information, no run around and quick turn arou More

by Thurbertrucks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Troy Vinthers
Sep 19, 2015 -

Gateway Toyota responded

Glad to hear we're the service shop of choice! Thanks for the great review! We do our best to be as efficient as possible so there's minimal downtime, especially when having the truck in the shop means it's not earning you money! Hope to continue to help service your trucks for many years to come! See you next time. Doris Blanchard Service Manager

September 18, 2015

Excellent Customer Service The service advisor, Troy, actually listens to us and deals with our concerns promptly. He is a very knowledgeable service advisor and the service we More

by G.Cramer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Troy Vinthers
Sep 19, 2015 -

Gateway Toyota responded

Thank you for the awesome review, Troy is certainly knowledgeable and caring. We're glad to have him on our team and love hearing positive reviews like this one! See you next time you're in! Doris Blanchard Service Manager

September 18, 2015

Friendly, Knowledgeable and Helpful Staff Every step of the way - from the service staff to the shuttle driver - every employee is courteous,, helpful, competent, knowledgeable! Kept me up-to- More

by nancy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Taylor Kaiser, Troy Vinthers, Marvin Ozubko, Todd Pringle
Sep 19, 2015 -

Gateway Toyota responded

Thanks for the glowing review, everyone will be pleased to hear that you were happy with the service! I hope to see you next time you're in, feel free to say hello! Doris Blanchard Service Manager

September 17, 2015

quick and efficent I dropped in without an appointment and was looked after very quickly, with only what I was asked for done without them trying to sell me other servic More

by bgordon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Pringle
Sep 19, 2015 -

Gateway Toyota responded

Thank you for the great review! We do our best to accommodate walk ins as effectively and efficiently as possible! Hope to see you next time you're requiring some service work! Doris Blanchard Service Manager

September 17, 2015

Excellent Customer Service Dana has always proven herself to be a friendly, efficient, knowledgeable service advisor. My husband and I have been taking our vehicles to this dea More

by Seagal12
Recommend Dealer
Yes
Employees Worked With
Dana Coombe
Sep 19, 2015 -

Gateway Toyota responded

Thank you for the kind review of Dana. She takes immense pride in her knowledge of the products and building lasting service relationships. She will be thrilled to hear this glowing review! See you next time you're in! Doris Blanchard Service Manager

September 14, 2015

Amazing service right from the start! From dealing with Troy who goes out of his way to help you understand what needs to be done to the shuttle receptionist More

by Gatewaygal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Taylor Kaiser, Troy Vinthers
Sep 14, 2015 -

Gateway Toyota responded

Thanks for the awesome review! We definitely try to be as efficient as possible, whether it's getting your vehicle in and finished or simply scheduling shuttles! I'll pass along the great praise to both Taylor and Troy, I'm sure he'll blush from the compliment! Hope to see you again for your next servicing! Doris Blanchard Service Manager

September 11, 2015

Always amazing service! Worth the drive just to be treated so exceptionally well- I often have my baby and/or toddler with me and am always treated well as are my children. More

by Happycustomer
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Troy Vinthers
Sep 14, 2015 -

Gateway Toyota responded

Thank you for the awesome review! I'm glad to hear the extra drive is worth it for the overall service experience here! Please pop your head in and say hello next time you're here! Happy and safe driving! Doris Blanchard Service Manager

September 11, 2015

Friendly,courteous,efficient service !! Shuttle service if you need it, great waiting area if you don't. Easy location to get to. Todd has always greeted me and looked after everything More

by DB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Pringle
Sep 14, 2015 -

Gateway Toyota responded

I appreciate you taking the time to write this review. Todd is certainly an extremely knowledgeable and valuable member of our service team and he'll be thrilled to hear the positive and kind words! Thanks again and look forward to having you here again for your next servicing! Doris Blanchard Service Manager

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