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Gateway Toyota

Edmonton, AB

4.1
780 Reviews

2020 103A St SW

Edmonton, AB

T6W 2P6

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780 Reviews of Gateway Toyota

October 01, 2015

Best customer service ever, I started going gateway beginning of this year and always same excellent experience. There service got them a loyal customer for sure !!! Tha More

by Asif
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ruthi Sherman
Oct 07, 2015 -

Gateway Toyota responded

Thanks for the great review, I'm glad you gave us a shot this year and we stepped up and earned you as a customer! It's stories like these that I love to hear and make me proud to work here and know we are doing a great job! Doris Blanchard Service Manager

September 29, 2015

service and shuttle my service requirements were handled promptly with an excellent personal touch. the time taken was well within expectations as well as the cost. shutt More

by doneagain
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Troy Vinthers, Rocky Wiseman
Oct 07, 2015 -

Gateway Toyota responded

Thank you for the great review! I appreciate you taking the time to do so and look forward to having you back next time you require a tune up! Doris Blanchard Service Manager

September 29, 2015

2007 Tundra level kit and tires Great service and prompt delivery. I am definitely going to be a repeat customer! Both Diane and Todd were excellent to communicate with, true profe More

by Stevenw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Diane Charles, Todd Pringle
Oct 07, 2015 -

Gateway Toyota responded

Thanks for the awesome review Steven! I hope to see you around again to get your Tundra serviced! Doris Blanchard Service Manager

September 29, 2015

In for an oil change - Great service! I stopped by for a routine oil change without an appointment. They got my in right away and were extremely professional and prompt. Being new to the a More

by jtaylor87
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Veronica Russell
Oct 07, 2015 -

Gateway Toyota responded

Thanks for the great review and I'm extremely glad to hear we could fit you in! Let us know next time you need some work done and we can definitely set you up with a shuttle drive back home or to the mall while your vehicle is being worked on! See you next time! Doris Blanchard Service Manager

September 28, 2015

Best service in town by some unfortunate luck, I've had to bring my used Venza, purchased from a different dealership, in for warranty work several times over the last two More

by HappyHansen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cassandra Cabaniang, Ruthi Sherman, Bonnie Johnson, Todd Pringle, Scott Marriott
Sep 30, 2015 -

Gateway Toyota responded

Thanks for the great review, I'm sorry to hear about the troubles with your Venza, but I'm glad we're able to look after you and have earned you as a service customer. Please feel free to say hello next time you're in! Happy driving! Doris Blanchard Service Manager

September 27, 2015

Excellent service Troy has always been extremely helpful in explaining the service required to my Tundra. He is always friendly and efficient in getting be back on my More

by 2011Tundra
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Troy Vinthers
Sep 30, 2015 -

Gateway Toyota responded

Thank you for the great review! Troy certainly takes pride in his product knowledge and loves his Tundras! Hope to see you again next time you're needing some work done! Doris Blanchard Service Manager

September 27, 2015

Exceeding my expectation for service Troy was very helpful and went out of his way to provide service for my vehicle. I will continue to get my vehicle serviced form Troy and would recomm More

by k.pannu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Troy Vinthers
Sep 30, 2015 -

Gateway Toyota responded

Thank you for the great review, Troy will be pleased to hear he's the reason you're going to continue to use Gateway Toyota Scion as your service location! I look forward to seeing you around again! Doris Blanchard Service Manager

September 26, 2015

good service I have been getting my toyotas serviced at gateway for years. Troy has always been very helpful efficient to deal with I will continue to have my toyo More

by rex
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Troy Vinthers
Sep 30, 2015 -

Gateway Toyota responded

Thanks for the awesome review Rex, I appreciate you taking the time out of your day to do it. I'm also glad to hear we're your dealership of choice for servicing your vehicles, I hope this will continue long into the future! Safe driving and see you next time you're in! Doris Blanchard Service Manager

September 25, 2015

Very helpful, knows the business I went to Gateway Toyota to get my oil changed and to get an alignment on my Toyota Tundra. Troy and Chris were both 5 out of 5. The service was excel More

by darren111
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Schulz, Troy Vinthers
Sep 30, 2015 -

Gateway Toyota responded

Thank you for the great 5 star review Darren. I'm glad Troy was able to make a lasting impression and I hope that you give us the opportunity next time you need anything done to your vehicle! Happy driving! Doris Blanchard Service Manager

September 25, 2015

Outstanding service from Troy Vinthers I dropped my car off for service and Troy Vinthers was my Service Advisor. Troy was quick to approach me and was very pleasant and explained everyt More

by Joe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Troy Vinthers
Sep 30, 2015 -

Gateway Toyota responded

Thank you for the great review Joe. I truly appreciate you taking the time out of your day to rate us and I'm glad to hear everything has been going great! Hope to see you around. Doris Blanchard Service Manager

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