Gateway Toyota

Speedy service I needed an oil change and decided to use the express service. Troy, the service rep, was friendly and efficient going out of his way to meet my need I needed an oil change and decided to use the express service. Troy, the service rep, was friendly and efficient going out of his way to meet my needs. I was expecting to wait an hour and a half, but the service was completed and the car washed in less than an hour. Thank you for the quick service. More

Service Advisor Excellence...!! We have been dealing with Gateway for several years now. Our family has purchased 3 vehicles there & had them service another Toyota we bought private We have been dealing with Gateway for several years now. Our family has purchased 3 vehicles there & had them service another Toyota we bought privately. The reason we keep returning is for the unparalleled service we get from Advisor Troy Vinthers. He, his associates & the mechanics have given our family stellar service... We always drive away satisfied our cars are safe, reliable & VERY well maintained. Troy is gifted with attention to detail... :) More

Best service The service advisers are excellent and will advise you only the service you need ,very competitive rates compared to market .Better to do service with The service advisers are excellent and will advise you only the service you need ,very competitive rates compared to market .Better to do service with less price at dealer who is accountable More

Oil change and servicing of vehicle I have dealt with this dealership for 10 years and that's 2 Toyota vehicles. The service is always great, the staff is professional yet fun. And I mig I have dealt with this dealership for 10 years and that's 2 Toyota vehicles. The service is always great, the staff is professional yet fun. And I might add, my 2005 Matrix is still on the road, it's a quality product. More

Oil change and servicing of vehicle I purchased my vehicle from Gateway Toyota 9 years ago and have it serviced there ever since..Service required on my vehicle was explained clearly. S I purchased my vehicle from Gateway Toyota 9 years ago and have it serviced there ever since..Service required on my vehicle was explained clearly. Service Consultant was friendly and kept me informed of what needed to be done to my vehicle. More

Excellent Service Got my oil seal replace for leak, excellent service especially Troy gave quote with right information. Dan ketler with shuttle service was great got Got my oil seal replace for leak, excellent service especially Troy gave quote with right information. Dan ketler with shuttle service was great got me on time,safe driving within speed limits & very friendly. Helen was great with service appointment, overall very great team and customer service with satisfaction. Would recommend anyone as 1st choice as a toyota dealership, they also washed my car keep up the great work!!!!!. More

Excellent service Always get service done fast and right. No complaints, never needed to go back again for same problem. Very friendly and efficient team, especially se Always get service done fast and right. No complaints, never needed to go back again for same problem. Very friendly and efficient team, especially service adviser Troy Vinthers. More

Compete recalls Since I bought my Tundra, I have visited the other dealers to get my recalls up to date. None helped and some made things even more difficult. Mike wa Since I bought my Tundra, I have visited the other dealers to get my recalls up to date. None helped and some made things even more difficult. Mike was only to happy to help and had me booked in asap! I brought it in and it was finished when they said it would be. All the work was done neatly and professionally. When I went to pick it up, I noted some light scratches that weren't there before. I spoke with Doris and Brad about them. They relayed that the wash was touchless and always run filters in wash buckets. We were all dumbfounded how this could have happened. What impressed me was the offer to power polish them out, no charge. No fighting, no arguing, they just wanted me to be happy. I returned days later and Brad and his crew did a good job. I had opted to pay for the rest of the truck to be done as well, for a very reasonable price. My Tundra glowed! They were even able to get rid of the mistakes the last power polisher had made. As a side note, my Boss brought her Tundra in for the same things and had no issues what so ever, and is happy with their service. I love my truck and would never sell or trade it, but you can be sure that I will send anyone I can to Mike, Doris or Brad as they all have my respect and appreciation of their ethics and customer service. I can only say, I wish I had contacted Gateway Toyota much sooner. More