
Gateway Toyota
Edmonton, AB
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784 Reviews of Gateway Toyota
great service Excellent service, I love coming to this dealership. Very friendly and on time with getting your vehicle done when you need it. The shuttle service i Excellent service, I love coming to this dealership. Very friendly and on time with getting your vehicle done when you need it. The shuttle service is fantastic as well. More
2 Thumbs Up! I was very impressed by their customer service. Everyone was very friendly but the coffee shop lady. I did not want to buy an espresso because she see I was very impressed by their customer service. Everyone was very friendly but the coffee shop lady. I did not want to buy an espresso because she seemed like she was in a bad mood while counting her tips. More
Recall sevice I had experienced issues with the rear suspension on my vehicle and had both leaf springs replaced. After receiving a possible recall notice I went ba I had experienced issues with the rear suspension on my vehicle and had both leaf springs replaced. After receiving a possible recall notice I went back to the dealership and they started a case file for me, within 2 business days I had a cheque issued to me for reimbursement. Awesome service thank you. More
Excellent service Had service done at Gateway for years. Knowledgeable, friendly top notch service is the norm. I would highly recommend Gateway for all your Toyota s Had service done at Gateway for years. Knowledgeable, friendly top notch service is the norm. I would highly recommend Gateway for all your Toyota service. Thanks, Gateway. More
Their service department is second to none! Troy in Service gives excellent customer service.......he is honest and full of integrity - which is rare in this world. In my opinion he is the BEST Troy in Service gives excellent customer service.......he is honest and full of integrity - which is rare in this world. In my opinion he is the BEST in the industry!!! He is full of knowledge and shows a real interest in YOU, not just your vehicle! More
Tire Change Friendly caring service department. I had to change the appointment time at the last minute and found the service department to be very helpful and ac Friendly caring service department. I had to change the appointment time at the last minute and found the service department to be very helpful and accommodating. More
Great! Had the vehicle we wanted but had an option of a different colour at another dealership. Our salesman offers to deliver as we live over an hour away. Had the vehicle we wanted but had an option of a different colour at another dealership. Our salesman offers to deliver as we live over an hour away. More
2016 4Runner Trail Edition Before delivery of the 4Runner we decided to add a levelling kit to allow room for larger wheels and tires. After delivery and driving 80km home and s Before delivery of the 4Runner we decided to add a levelling kit to allow room for larger wheels and tires. After delivery and driving 80km home and several off road test drives to test out the capability of the Trail Edition, the vehicle sat in the garage until the morning commute to work. After the wife drove a short distance the next day the KDSS light came on. After contacting Gateway, they got the 4Runner in the shop as soon as we arrived and had the KDSS system repaired and working properly, with a detail, in a matter of hours. The service advisor took the time to explain the KDSS system in detail, how it works and why it makes the Trail Edition what it is. Having had modified vehicles in the past I have a basic understanding of other suspension systems but being new to Toyotas I didn't know the KDSS Dryden was so advanced. The service advisor had excellent knowledge about the vehicle and I was happy he took the time to explain the system and why the warning lamp was on. I left the dealer with a greater appreciation for my new 4Runner and would recommend Gateway to anyone that is new to Toyotas like I was. More
Service This is my first time to go to this dealer and I was impressed. The service was quick, the advisor was prompt and courteous. I am definitely bringing This is my first time to go to this dealer and I was impressed. The service was quick, the advisor was prompt and courteous. I am definitely bringing my vehicle back to this dealer again for any future maintenance/repairs. More
always good and reliable I have been used the gateway Toyota for more than 5 years. I like their service and they are getting better. I will continue use them. I have been used the gateway Toyota for more than 5 years. I like their service and they are getting better. I will continue use them. More