Gateway Toyota

Excellence! I have been a customer at Gateway Toyota since 2005, and have never been treated so well by a business. The Service Department is really great and Tro I have been a customer at Gateway Toyota since 2005, and have never been treated so well by a business. The Service Department is really great and Troy is the BEST! I experienced an issue with my car while traveling in the USA and was getting frustrated with the poor service I was receiving at Toyota in Montana. I called Troy (in Edmonton) and he was able to straighten everything out long distance. Doesn't get better than that. My next vehicle will e purchased at Gateway. More

Trustworthy team! Jessie was very open and speedy with info and updates with my Yaris. There was complete transparency, so I never felt left in the dark. I've never had Jessie was very open and speedy with info and updates with my Yaris. There was complete transparency, so I never felt left in the dark. I've never had to take my car in for any problems and I have always heard stories of bad experiences and shadiness, especially being female. Jessie and the team at Gateway Toyota removed those worries. And when I heard what the total cost was, I felt relief. It was reasonable, and less then I thought! I was so happy. And now I feel safe in my car again! Thanks guys, and ladies at Gateway Toyota! More

Mili K. We did not have an appointment and they offered us a shuttle service and finished our car shortly after. They were very busy though. Impressed with We did not have an appointment and they offered us a shuttle service and finished our car shortly after. They were very busy though. Impressed with the express service at this location. More

Great job! I took my car in for its oil change service and they gave me timely service. They noticed I had a screw in my tire and patched it up for free as well! I took my car in for its oil change service and they gave me timely service. They noticed I had a screw in my tire and patched it up for free as well! It pays to be a loyal customer! Thanks! More

Top knotch service!! Dropped my vehicle of in the early am, got a call from Troy within the hour with an update of some things needing attention asap wheel alignment, wipe Dropped my vehicle of in the early am, got a call from Troy within the hour with an update of some things needing attention asap wheel alignment, wiper blades,battery service, gave the OK ,service done promptly , got a bit of a discount,( yaaaaaa) noticeable difference in the handling of the vehicle when I drove it of the lot; Thanks to all for the great service; More

Treated like a VIP I brought my 2014 Toyota Highlander for my service maintenance for curiosity while waiting I approach one of the sales product if I could trade in my I brought my 2014 Toyota Highlander for my service maintenance for curiosity while waiting I approach one of the sales product if I could trade in my Highlander and right away paperworks was done so quickly, professional, friendly and deligent staff specially Rodel Zafra who have been so efficient and helpful in purchasing my new 2016 Toyota Highlander. More

leaf springs broke on Tacoma Although the leaf springs were not officially part of the recall for the Tacoma, Todd in the service department submitted the request and followed up Although the leaf springs were not officially part of the recall for the Tacoma, Todd in the service department submitted the request and followed up to make sure the springs were replaced. That's great service! More

Great Dealership We purchased a new Highlander. Great people at this dealership - very knowledgeable and not pushy or aggressive. Answered all of our questions and let We purchased a new Highlander. Great people at this dealership - very knowledgeable and not pushy or aggressive. Answered all of our questions and let us take our time with making our decision. More

Excellent Service guarantees a return visit Dropped off my Toyota Camry at Gateway for a summer service and detailing (clean-up). I traveled 45 minutes to be at gateway even though there a Toyo Dropped off my Toyota Camry at Gateway for a summer service and detailing (clean-up). I traveled 45 minutes to be at gateway even though there a Toyota dealers nearer to where I live. I've always been impressed by Gateway's professional, personable staff, the courtesy of it's drivers (they drive you home and pick you up), and the reception unit which provides breakfast and coffee service should you need it. I was impressed by the fact that I was persuaded that there were some items I asked for were not needed, saving me some dollars, i.e. it was obvious Gateway was not out to screw me! All in all an enjoyable experience, the 4th such visit I have made since I purchased my Camry in 2014. Keep it up guys. More

Always above and beyond I have always been impressed with the service and consideration I get with this dealership. I have an older RAV 4, that has a bit of work needed to ge I have always been impressed with the service and consideration I get with this dealership. I have an older RAV 4, that has a bit of work needed to get it up to speed as I drive it a lot as we all tend to do. I can only afford so much at one time, they always work with me on what is urgent and work with my budget, never pushy. My vehicle decided not to start today, when I called them they got it in within an hour and fixed the same day. I live on the Northend and work in St. Albert-so this location is nowhere convenient for me, but I would never trust my vehicle to anyone else. If I could give them 10 stars I would. My brothers now take their vehicles there and in the future I will be purchasing another Toyota from them. Great service, always friendly and efficient. Thank you Toyota Gateway! More