Gateway Toyota
Edmonton, AB
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778 Reviews of Gateway Toyota
Very poor service! My husband and I drove 1.5 hrs to this dealership because they had a specific van advertised for sale. We were pleased with the van so we made a deal My husband and I drove 1.5 hrs to this dealership because they had a specific van advertised for sale. We were pleased with the van so we made a deal that evening. We delt with two salesmen, sales manager and a lady from finance. We signed the contract and had the majority of the financial paperwork complete. The next day when I PHONED THE DEALSHIP I was transferred to the manager and he told me that the van had been sold to someone else. I was very disappointed. I was also mad that I had to phone them, they couldn't even call me first thing. The manager spoke to me like he didn't care and I was just out of luck. I felt an equal or better van should be replaced with the sold van. The salesman offered me 2 different vans no where close to the one we had signed on. When they found one similar, they wanted addition money. After only a day and half of the dealership trying to find a replacement they quit! They returned our $2500 deposit and I never heard from them again. 2 days later I purchased a higher quality van - same make from a different dealer for the same cost!! More
Jerry Yang was an excellent salesman. I would definitely recommend him to anyone wanting to buy a new car. He was polite and extremely patient answering all m was an excellent salesman. I would definitely recommend him to anyone wanting to buy a new car. He was polite and extremely patient answering all my questions....sometimes (unfortunately) more than once. Can not say enough good things about him. More
Quality Service Troy just handled services for 3 of my vehicles this week & 1 other 2 weeks ago, no apts, just excellent service, quality & friendliness from the mome Troy just handled services for 3 of my vehicles this week & 1 other 2 weeks ago, no apts, just excellent service, quality & friendliness from the moment you enter to the moment you pickup your vehicle. Can't thank Troy & all the others @ Toyota for keeping my family & I safe on the road. More
Great service Parminder was very helpful and friendly. He was very knowledgeable about the Toyota Rav 4 Limited and never made us feel pressured. We were offered a Parminder was very helpful and friendly. He was very knowledgeable about the Toyota Rav 4 Limited and never made us feel pressured. We were offered a great incentive package (GEM program). More
Always ready to give me information. They told me about a problem, asked if I'd like to have it repaired, would I like them to order the part? So, I said yes but I didn't want to do the They told me about a problem, asked if I'd like to have it repaired, would I like them to order the part? So, I said yes but I didn't want to do the work right away as I had plans for the summer. They gave me lots of time to make an appointment when it was best for me and the job was completed at a lower cost than the estimate. And without my asking about it, they did some minor recall work. I'm still very happy with my Toyota RAV4 after 6 years! More
Always a good experience I have had numerous makes of cars and continually had endless issues at dealerships. We have had our Toyota Rav4 for the past six years and have been I have had numerous makes of cars and continually had endless issues at dealerships. We have had our Toyota Rav4 for the past six years and have been taking it to Gateway Toyota for almost that long for service. We always have great service and the staff are knowledgable and ready to give us as much information as we need. We will continue to go here for service for the life of our Rav! More
Excellent service and staff I had a great experience with this dealership. The salesperson (Parminder) understood my requirements in terms of what I was looking for in a vehicle I had a great experience with this dealership. The salesperson (Parminder) understood my requirements in terms of what I was looking for in a vehicle and price and ensured they were met. I would recommend this dealership to my friends. More
Purchased a 2016 RAV4 Excellent service while inquiring about new vehicles. No pressure sales and all-inclusive pricing was greatly appreciated. We will continue to deal wi Excellent service while inquiring about new vehicles. No pressure sales and all-inclusive pricing was greatly appreciated. We will continue to deal with Gateway Toyota. More
Best service I have ever had! I'm giving Parminder my best review, he's very nice and helpful, pretty sure I will refer my friends to him in the future! I'm giving Parminder my best review, he's very nice and helpful, pretty sure I will refer my friends to him in the future! More
Go see Fallon at Gateway! Very personable, honest and hard working! Everyone there very easy to deal with. Never pressured into anything if I didn't like something we worked ou Very personable, honest and hard working! Everyone there very easy to deal with. Never pressured into anything if I didn't like something we worked out away to figure it out and make it work. More