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Freedom Ford

Edmonton, AB

3.4
1,850 Reviews

7505 75 St

Edmonton, AB

T6C 4H8

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1,850 Reviews of Freedom Ford

November 09, 2016

great experience As usual, the service I got was fantastic. People were very helpful and assisted me and my boyfriend with the change oil. They were friendly as always More

by hershey_supleo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Boersma
November 09, 2016

Excellent Service Fast service and good job done. Freedom Ford has the excellent customer service. I will continue to bring my vehicle here and recommend to others. More

by GEOLYN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Blair Philips
November 09, 2016

Ford Edge oops Forgot to put the Nav back in, so I had to take it back and delayed 2.5 hours longer. Normally they are very good. More

by HVOGELAAR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cori Slute
November 08, 2016

Just a regular service Even though I was in for a regular service on my F350, I was treated like the most important customer at that time! Much appreciated. More

by david79
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roxanne Autor, Blair Philips
November 07, 2016

all good . great job to Omar was not going to by a truck that day but I did so I guess you have to saw he did is job great ....cheers have a great night ..... More

by COUTURE.CRAIG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Omar Sherif
November 07, 2016

service good job done. first time through quick lube. Lisa very personable . Dealership had no PH strips to check coolant. . would use quick lube again when I More

by DBF13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Boersma
November 07, 2016

Slow! Brought my Escape in at 9:19 for an oil change and tire rotation and left at 13:42 (these times are straight off my Invoice. This was ridiculous! I More

by angel663
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Cori Slute
November 04, 2016

A rush to sell you and get you out. Not a happy experience at all... Manager kept telling me that he'd get me a great deal but yet didn't want to budge off the sticker price. Told him ab More

by GRIFFITHS8864
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Cole Allinger, Andrew Charles
Jan 03, 2017 -

Freedom Ford responded

Hi Griffiths, My name is Tommy. I'm the Marketing Manager at Freedom Ford. I'm sorry that you experience with Freedom Ford was a negative one. It could be that the great deal was around the sticker price. We do our best not to inflate price for profit and the squeaking of breaks might be a seasonal issue with water. We make sure to rigorously test all of our used vehicles before we sell them to ensure that they are at the peak of safety. I hope that this information might have helped you and that you would reconsider us for your business at some point. Regardless, I wish you the very best.

November 04, 2016

Oil Change I had never dealt with the quick oil change area before but will certainly use this service again. Lisa was friendly and the work was done well and q More

by thiebert0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Boersma
November 04, 2016

They did what they were supposed to do, all went real smooth they were real thorough with the work. Very well done. I have had all the work done on my truck since I bought it at freedom ford. I would highly reco More

by GLENNPOLIAK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Irion
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