Freedom Ford
Edmonton, AB
Filter Reviews by Keyword
By Type
1,850 Reviews of Freedom Ford
A well organized and efficient operation I have done all my vehicle repairs at Freedom Ford for many years . The front line people are very knowledgeable and efficient in handling your proble I have done all my vehicle repairs at Freedom Ford for many years . The front line people are very knowledgeable and efficient in handling your problems. These people are experienced in all facets of the operation as to courtesy, estimates and communication with the end result, the happy customer. Always a satisfying experience. Keep up the good work! Dave Duniec More
A New Truck One of the friendliest dealerships I've ever dealt with. Taran, Mike and Arvind went out of there way to find me a truck that I was looking for, for t One of the friendliest dealerships I've ever dealt with. Taran, Mike and Arvind went out of there way to find me a truck that I was looking for, for the payment that I wanted! I am more than pleased with what I have the keys for! I recommend this dealership to anyone who wants a friendly and professional experience! More
Easy to book, fast and friendly service! Thanks! Fourth damaged tire experience this summer. This time I was able to drive into the quick lube area, and the problem was solved and fixed in record ti Fourth damaged tire experience this summer. This time I was able to drive into the quick lube area, and the problem was solved and fixed in record time. Blair was so friendly and helpful, as were the guys in the shop. I always have had the best service at Freedom Fiord. Thank you so much. More
Service Friendly knowledgable staff, quick and professional. Looking forward to using them in the future and still happy we did come here still. Very good and Friendly knowledgable staff, quick and professional. Looking forward to using them in the future and still happy we did come here still. Very good and attentive More
Exemplary Customer Service Christopher Spurr was an absolute pleasure to deal with. He paid very close attention to all my requests and made sure they were all fulfilled in a ti Christopher Spurr was an absolute pleasure to deal with. He paid very close attention to all my requests and made sure they were all fulfilled in a timely and efficient manner. This is by far the best car purchasing experience I have had. I would recommend freedom ford and Chris to anyone in a heartbeat without a shadow of a doubt More
PURCHASED A NEW TRUCK Thank you CHRISTOPHER SPURR Sales Consultant for the Great Service. And also the rest of the ford sales team. I would recommend him to others for a Thank you CHRISTOPHER SPURR Sales Consultant for the Great Service. And also the rest of the ford sales team. I would recommend him to others for a vehicle purchase. More
Great Service Great service and what I would expect I would suggest some sort of a trip planning app for the shuttle service to be more efficient as with the vol Great service and what I would expect I would suggest some sort of a trip planning app for the shuttle service to be more efficient as with the volume of customer drop offs in the mornings the shuttle drivers could better utalized More
Awesome service as always I took my 2015 focus in for its regular oil change and hppened to end up chatting with Blair, one of the service managers. Right away he impressed I took my 2015 focus in for its regular oil change and hppened to end up chatting with Blair, one of the service managers. Right away he impressed me because we were talking about cars and racing and he didn't treat me like I was a stupid woman who knows nothing about cars like most other dealerships. As we chatted, I mentioned that my car had a bit of hesitation when accelerating but nothing super annoying. He mentioned to me that he knew what my car's problem was and told me to bring it in again impressing me cause he didn't him and haw about "how it could be this thing or that thing and they would have to hook it up to the reader to see what codes bla bla bla" he again talked to me like I was one of his friends. It was welcoming. I left my car in his hands and got it back better than I left it. I was very pleased with the way Blair handled my service and I will be back so long as he is there. Thanks for treating me like a person and not just some dumb woman like so many do. More
Fast, fair, and fabulous Immediately upon entering the (heated) service bay, I was helped. Cori even ensured the shuttle driver waited for me. Got a ride to and from work an Immediately upon entering the (heated) service bay, I was helped. Cori even ensured the shuttle driver waited for me. Got a ride to and from work and had a great conversation with the driver. Car was ready (of course). No pain and no trouble. PS and I still managed to get a cappuccino in the customer lounge before leaving with the shuttle driver. More
Oil Change Service person Carrie did not seem to be up to date on how the rewards program worked. Couldn't answer my questions regarding my points. She was to e Service person Carrie did not seem to be up to date on how the rewards program worked. Couldn't answer my questions regarding my points. She was to email me some information but, never did. More