Freedom Ford
Edmonton, AB
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1,859 Reviews of Freedom Ford
Cold night flat tire, got me on the way in no time. Thanks. Freedom "Ford has always been very helpful, friendly, quick and easy to deal with. Whether it is just a quick oil change or a recall, I get treated Freedom "Ford has always been very helpful, friendly, quick and easy to deal with. Whether it is just a quick oil change or a recall, I get treated great. More
Convenient rental Janelle and Zach at the body shop did a great service job for and supplied me with a car (free of charge) while my vehicle was repaired. They understa Janelle and Zach at the body shop did a great service job for and supplied me with a car (free of charge) while my vehicle was repaired. They understand I cannot be with out a vehicle in my line of work. They were fast and efficient and my vehicle looks terrific. More
Best experience received by any previous dealership. Great knowledgeable team. They Work with what fits your financial situation the best. They actually look after your demands and try to make it work. Great knowledgeable team. They Work with what fits your financial situation the best. They actually look after your demands and try to make it work. More
ignition lock problem I have a 2012 ford f 150 with 104000 kms . the ignition lock would not turn . I was charged 165.00 for a electric check and 35.99 for shop supplies t I have a 2012 ford f 150 with 104000 kms . the ignition lock would not turn . I was charged 165.00 for a electric check and 35.99 for shop supplies to replace the lock cylinder and redo the two keys at a cost of 621.52 . I feel that the extra padding of the bill was totally uncalled for and will not be returning there again. As for a ignition lock falling after 104000 kms and 4 yrs Ford quality is just not what it use to be. More
Regular service and recall repairs done Awesome experience as usual. Lisa got me in right away for both issues and vehicle was completed in less than 2 hrs (they had indicated 1/2 day+ neede Awesome experience as usual. Lisa got me in right away for both issues and vehicle was completed in less than 2 hrs (they had indicated 1/2 day+ needed). Lisa was her usual personable self, I really like dealing with her. More
Rad Hose Repair Experience was good, while there was a delay in completing the repair the dealership bridged the gap by offering a loner vehicle which was greatly app Experience was good, while there was a delay in completing the repair the dealership bridged the gap by offering a loner vehicle which was greatly appreciated. More
Great communication every time The service advisor staff are always friendly and very communicative through the entire process of the service. When I told my advisor that I didn't k The service advisor staff are always friendly and very communicative through the entire process of the service. When I told my advisor that I didn't know what part of the vehicle he was talking about he further broke down what he meant for me so everything was clear and made sense. More
Service Brought car in for check engine. Was told it could take up to 1.5 hrs. Only took 30 mins. They made sure because i was waiting with an infant i didnt Brought car in for check engine. Was told it could take up to 1.5 hrs. Only took 30 mins. They made sure because i was waiting with an infant i didnt wait long. I was very impressed. More
Roxanne was amazing This was my first service visit at Freedom and did not start well from a new vehicle sale issue, but Roxanne completely changed by experience. She too This was my first service visit at Freedom and did not start well from a new vehicle sale issue, but Roxanne completely changed by experience. She took over the service issue, clarified the issue, made all the communication efforts, and continued to make sure I was in the loop. Again, small problems with the installation were professionally resolved, and I was informed through every step. Fantastic follow-up and customer attention. Thanks Roxanne! More
Excellent service, friendly people, efficient Thank you Roxanne for your help with our service. Your checking into the battery warranty was total professionalism. You also went through the servi Thank you Roxanne for your help with our service. Your checking into the battery warranty was total professionalism. You also went through the service history on my vehicle and had a few helpful pointers. We will see you again. More








