Freedom Ford

Courteous, efficient service Lisa the service advisor was very courteous and knowledgeable in explaining our service needs. Our vehicle was ready within the estimated time, and th Lisa the service advisor was very courteous and knowledgeable in explaining our service needs. Our vehicle was ready within the estimated time, and the work was done to our satisfaction. The complimentary oil change feature is greatly appreciated! Retorqing the wheels the next day when we dropped by was done very quickly. We are totally satisfied! More

broken radiator hose Great experience, got in right away. Dealt with Cori in the service department. Was very professional. She ended up staying late to wait for me, so Great experience, got in right away. Dealt with Cori in the service department. Was very professional. She ended up staying late to wait for me, so I could pick up my truck on the way home from work. I would definitely bring my F150 back there again. More

Excellent service all around! No better service around. Need my truck services immediately because I use it every day for business. I was promptly booked in for service and a loan No better service around. Need my truck services immediately because I use it every day for business. I was promptly booked in for service and a loaner was provided. It was great!! More

Roxanne was Great! Had the best service yesterday. My service advisor's energy was just contagious. She was very courteous and very professional. I have never experienc Had the best service yesterday. My service advisor's energy was just contagious. She was very courteous and very professional. I have never experienced such great service from anywhere before. Yesterday was the first time I've ever met her and it felt like I've known her forever. Told me husband and Co worker about this and will be telling everyone about this. Ps: the shuttle driver was very very nice as well More

Satisfaction Everything was handled professionally. We were very satisfied with Samantha's professionalism. We felt that freedom Ford inspection was not adequate a Everything was handled professionally. We were very satisfied with Samantha's professionalism. We felt that freedom Ford inspection was not adequate as our personal mechanic found a couple of leaks. Which Ryan has promised to correct if it justifies the need at a later date. More

Brake repair Roxanne was her usual lovely self; helpful, efficient, professional, friendly and had us in and out of there lickety-split. She really is the best. Roxanne was her usual lovely self; helpful, efficient, professional, friendly and had us in and out of there lickety-split. She really is the best. More

Oil change I had to take my vehicle in for a oil change. I was told it would be around 60-75 minutes. I went to the service department after 2 hours and my vehic I had to take my vehicle in for a oil change. I was told it would be around 60-75 minutes. I went to the service department after 2 hours and my vehicle was ready. More

Servri fast and friendly. Was out by the promised time. Would recommend them again. Dealership was clean and comfortable. Offered further advice as to w fast and friendly. Was out by the promised time. Would recommend them again. Dealership was clean and comfortable. Offered further advice as to what upcoming service my vehicle required. More

Absolutely awesome Went in to just test drive a couple of explorers they had in the used lot, ended up driving away that day in a 2015 limited, oil changed and all. Went in to just test drive a couple of explorers they had in the used lot, ended up driving away that day in a 2015 limited, oil changed and all. More

A little dissapointing Has to be more understanding on the distance and time customers need to travel to get to the dealership. I had great service when it came to the sale Has to be more understanding on the distance and time customers need to travel to get to the dealership. I had great service when it came to the sale but fell through the cracks when it came for delivery. More