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Freedom Ford
Edmonton, AB
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1,853 Reviews of Freedom Ford
We purchased a pre-owned vehicle at Freedom Ford last year. We had been to a few dealerships, but a friend advised that we check out Freedom Ford because he was impressed with their customer service (he year. We had been to a few dealerships, but a friend advised that we check out Freedom Ford because he was impressed with their customer service (he had just purchased a new vehicle a few weeks prior). Due to some minor credit issues, our interest rate wasn't great... but they got us into a pretty awesome vehicle. A Couple of weeks ago, we got a call from Jason telling us that he'd gone over our file and that we qualified for a better interest rate... significantly better! We came in and met with Jason and were immediately struck by his warmth and sincerity. He was funny, easy going and I truly had the sense that he had our best interests at heart. We drove away that day with a brand new fusion and we love it! Fully loaded, all wheel drive, V6... not to mention the winter tire package promotion they had going on at the time. Jason also gave us the name of a friend who could help us with a remote starter installation - it ended up saving us close to $500 on a new remote start. After only 2 weeks of owning the vehicle, it was struck in a hit and run and the driver's side mirror was torn off. We called Jason in a panic and without hesitation he just took care of everything. Within 30min he called me back to tell me that he had a plan, that he had worked with the boys in parts and in the body shop and that the repairs will be less than our insurance deductible. I've purchased a few vehicles so far (new and used) and I've never come across a sales consultant like Jason. I told him that from now on, he's my "car dude". More
I needed a new car so i went to freedom ford and i had the pleasure of working with Jason Spithakis.He was awesome from the get go. He was super patient with me when i was being a complete pain and consta the pleasure of working with Jason Spithakis.He was awesome from the get go. He was super patient with me when i was being a complete pain and constantly changing my mind and being picky. He went out of his way to make me happy and find the right car for me.He made the whole buying a new car way less stressful for me and I cant thank him enough. I would definitely recommend Jason and Freedom Ford to anyone looking for a new vehicle. More
Visited freedom ford on a recommendation from my uncle, and after seeing the new escape. Customer service was top notch as every question I had was answered quickly. James was knowledgable about the car an and after seeing the new escape. Customer service was top notch as every question I had was answered quickly. James was knowledgable about the car and all it's features, which was a relief after a couple disappointing test drives at gm, Toyota and Lexus . I was amazed at how a few minutes of Internet research had me correcting and pointing out features, specs and configurations to the "professional" trying to sell me a $35000 car !?!? Not the case with James or Gord. They have their ducks in a row and every single aspect of the sale went smooth and correct, the first time . There was absolutely no pressure, and everyone at freedom ford have been exceptionally courteous to date. As I stated I did a lot of research beforehand and the price I got was great along with the advise for setting up financing. James answers emails, calls very quickly and get answers just as fast. I will not hesitate to knock on their door next time I'm in the market for a vehicle. More
Our Experience with Jason Spithakis was very pleasant. He did not waste our time and our transaction proceeded without incident. He was fair and honest with us and proceeded to answer all of our questions. did not waste our time and our transaction proceeded without incident. He was fair and honest with us and proceeded to answer all of our questions. As far as I was concerned, everything was handled with confidence. I would not hesitate to recommend Jason to anyone looking for a used or new vehicle. More
We bought a 2009 Ford Escape Hybrid from Andre. We live in BC, and he did all of the negotiations, non pressure, over the phone. He worked really hard to get us a price we were really happy with, and even in BC, and he did all of the negotiations, non pressure, over the phone. He worked really hard to get us a price we were really happy with, and even got us some extras like factory floor mats etc. He also arranged the shipping company to ship the car from Alberta to BC at a very low cost. It arrived exactly as expected, clean, and we walked away happy! Best dealership we have ever dealt with... and you cannot compare Andre's service to any other salesman. Truly amazing! More
I purchased my vehicle in December of 2011 - Andre went above and beyond to assist me with my purchase - the best customer service experience I've had! I love my car :) above and beyond to assist me with my purchase - the best customer service experience I've had! I love my car :) More
I found Freedom Ford while looking online for a used Escape. I thought their pricing was very competitive and they also had the colour I was looking for. After arriving I was quickly greeted by my sales Escape. I thought their pricing was very competitive and they also had the colour I was looking for. After arriving I was quickly greeted by my salesman Jason. Jason was very knowledgeable of the product - he knows his stuff. I didn't experience the high pressure that i've had at other dealerships, and felt that I was really being taken care of. Kyle (the sales manager) was also very friendly and helpful and I appreciated the time he took with me. I got a great deal on a great vehicle and wouldn't hesitate to recommend this dealership to my friends and family. In fact, I've already let my sister know about Freedom Ford, as she was looking to buy a new Explorer. I almost forgot. Big thanks to Tim for arranging the financing. I'm very happy with my interest rate, and the time you took to talk to me about everything. If you're looking for a new or used vehicle - give these guys a call. Sincerly yours, Adam More
We had no idea that returning a message Jason had left us would change our lives last Saturday. His demeanour and professionalism were very welcoming, and after our experience with him, we feel like we're pa would change our lives last Saturday. His demeanour and professionalism were very welcoming, and after our experience with him, we feel like we're part of the Ford Family. Our fondest hope was to trade one car for something more reliable in the winter. Jason listened to both of us, there was no pressure, and we traded not one but both of our vehicles and drove away with vehicles that were above and beyond our expectations, and exactly where we wanted to be budget wise. I LOVE my Ford Escape! Thanks to Jason we will be lifelong clients of Freedom Ford. Thank you Jason! Christmas came early for us! More
I was looking to upgrade the family suv, and was interested in a used F150. Although i was sold on it after the initial test drive, reality set in and it did not fit my budget.James and I kept in co interested in a used F150. Although i was sold on it after the initial test drive, reality set in and it did not fit my budget.James and I kept in contact over the next few days, and he kept trying to turn this into a good thing. My wife called me at work a couple of days later, and told me she found a newer suv than ours and she liked it. I called James, and he had the car at my work place within a couple of hours. We went for a test drive and I liked the car. The next day we owned that car and were very pleased at how he handled this deal since day 1. Nice Job:) sincerly, HAPPY CAR OWNER More