Freedom Ford

Visited freedom ford on a recommendation from my uncle, and after seeing the new escape. Customer service was top notch as every question I had was answered quickly. James was knowledgable about the car an and after seeing the new escape. Customer service was top notch as every question I had was answered quickly. James was knowledgable about the car and all it's features, which was a relief after a couple disappointing test drives at gm, Toyota and Lexus . I was amazed at how a few minutes of Internet research had me correcting and pointing out features, specs and configurations to the "professional" trying to sell me a $35000 car !?!? Not the case with James or Gord. They have their ducks in a row and every single aspect of the sale went smooth and correct, the first time . There was absolutely no pressure, and everyone at freedom ford have been exceptionally courteous to date. As I stated I did a lot of research beforehand and the price I got was great along with the advise for setting up financing. James answers emails, calls very quickly and get answers just as fast. I will not hesitate to knock on their door next time I'm in the market for a vehicle. More

Our Experience with Jason Spithakis was very pleasant. He did not waste our time and our transaction proceeded without incident. He was fair and honest with us and proceeded to answer all of our questions. did not waste our time and our transaction proceeded without incident. He was fair and honest with us and proceeded to answer all of our questions. As far as I was concerned, everything was handled with confidence. I would not hesitate to recommend Jason to anyone looking for a used or new vehicle. More

We bought a 2009 Ford Escape Hybrid from Andre. We live in BC, and he did all of the negotiations, non pressure, over the phone. He worked really hard to get us a price we were really happy with, and even in BC, and he did all of the negotiations, non pressure, over the phone. He worked really hard to get us a price we were really happy with, and even got us some extras like factory floor mats etc. He also arranged the shipping company to ship the car from Alberta to BC at a very low cost. It arrived exactly as expected, clean, and we walked away happy! Best dealership we have ever dealt with... and you cannot compare Andre's service to any other salesman. Truly amazing! More

I purchased my vehicle in December of 2011 - Andre went above and beyond to assist me with my purchase - the best customer service experience I've had! I love my car :) above and beyond to assist me with my purchase - the best customer service experience I've had! I love my car :) More

I found Freedom Ford while looking online for a used Escape. I thought their pricing was very competitive and they also had the colour I was looking for. After arriving I was quickly greeted by my sales Escape. I thought their pricing was very competitive and they also had the colour I was looking for. After arriving I was quickly greeted by my salesman Jason. Jason was very knowledgeable of the product - he knows his stuff. I didn't experience the high pressure that i've had at other dealerships, and felt that I was really being taken care of. Kyle (the sales manager) was also very friendly and helpful and I appreciated the time he took with me. I got a great deal on a great vehicle and wouldn't hesitate to recommend this dealership to my friends and family. In fact, I've already let my sister know about Freedom Ford, as she was looking to buy a new Explorer. I almost forgot. Big thanks to Tim for arranging the financing. I'm very happy with my interest rate, and the time you took to talk to me about everything. If you're looking for a new or used vehicle - give these guys a call. Sincerly yours, Adam More

We had no idea that returning a message Jason had left us would change our lives last Saturday. His demeanour and professionalism were very welcoming, and after our experience with him, we feel like we're pa would change our lives last Saturday. His demeanour and professionalism were very welcoming, and after our experience with him, we feel like we're part of the Ford Family. Our fondest hope was to trade one car for something more reliable in the winter. Jason listened to both of us, there was no pressure, and we traded not one but both of our vehicles and drove away with vehicles that were above and beyond our expectations, and exactly where we wanted to be budget wise. I LOVE my Ford Escape! Thanks to Jason we will be lifelong clients of Freedom Ford. Thank you Jason! Christmas came early for us! More

I was looking to upgrade the family suv, and was interested in a used F150. Although i was sold on it after the initial test drive, reality set in and it did not fit my budget.James and I kept in co interested in a used F150. Although i was sold on it after the initial test drive, reality set in and it did not fit my budget.James and I kept in contact over the next few days, and he kept trying to turn this into a good thing. My wife called me at work a couple of days later, and told me she found a newer suv than ours and she liked it. I called James, and he had the car at my work place within a couple of hours. We went for a test drive and I liked the car. The next day we owned that car and were very pleased at how he handled this deal since day 1. Nice Job:) sincerly, HAPPY CAR OWNER More

I spotted an F150 a couple months ago while checking on the arrival of a fleet unit that was being delivered to Freedom Ford for the company I work with. Ron Koehler was walking the lot and asked me if he the arrival of a fleet unit that was being delivered to Freedom Ford for the company I work with. Ron Koehler was walking the lot and asked me if he could be of assistance. I explained I was looking at used units but was toying with the idea of purchasing the company truck I was driving (if the price was right). After questioning Ron about the F150, he told me the unit was being used by one of the new car manager's and wasn't available at that time. When I received news that the company truck I was driving was a little higher than I wanted to pay, I started looking at used vehicles again. After visiting several dealer's I checked with Ron to see if the F150 I was previously looking at was still kicking around at Freedom Ford. It turned out it was and after negotiating a price with him and Lino, I made a deposit on the unit. The dealership completed a 56 point inspection on the truck, cleaned it up and had it ready to go for me in a couple days. Ron and the entire team at Freedom Ford done an exceptional job getting the truck ready for me and making my wife and I feel at home. They were knowlegeable but not pushy, treated us honestly and followed through on all promises. We'll definitely be checking with them on any future vehicle requirements. More

I was looking for a Flex and couldn't find one in my northern city, so my son found what I was looking for online. I was apprehensive at first, but I phoned and talked to Ron and told him my first crit northern city, so my son found what I was looking for online. I was apprehensive at first, but I phoned and talked to Ron and told him my first criteria was that the peddles moved forward because I was only 5' tall. He called me back a few minutes later with a YES and then we started talking. I was able to see pictures of the car from all angles on their site. The best part was that they would drive the car the 4.5 hours to drop it off for me. The driver spent a lot of time showing me all of the features of the car and then we took it for a test drive. I just spent yesterday driving around in it and I am extremely happy with my purchase and the service I received from Ron and the two gentlemen that delivered the Flex. Thanks More

I purchased a used 06' Escape in the fall of 2006. At that time there was not a vehicle I was interested in. Working with Lino and explaining what I was looking for, he was able to bring in the perfect v that time there was not a vehicle I was interested in. Working with Lino and explaining what I was looking for, he was able to bring in the perfect vehicle for me. There were other Ford dealers that I went to that promised the same thing; sadly I was never contacted by any of them. In short, Lino was my guy! Six years later, thus 2012, I went back to see Lino and explained my query once again. He put me in touch with sales rep Ron Koehler, who got me into a 2012 Escape, with very low mileage and all the options that I was looking for. I am grateful to the folks at Freedom Ford for all their work in making this vehicle purchase a smooth transaction, and will not hesitate to use their services again in the aquisition of another. More