Freedom Ford
Edmonton, AB
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1,850 Reviews of Freedom Ford
We did not look forward to this experience. If I could have done everything through the Internet I would have. But purchasing this 2013 Escape SEL has completely restored my faith in a car dealership. The have done everything through the Internet I would have. But purchasing this 2013 Escape SEL has completely restored my faith in a car dealership. The difference? The people. From when we walked in, we were treated with the utmost of respect. The staff were very professional, they knew their jobs. It is rare to find this type of team anywhere these days. But this Ford dealership is a gem in Edmonton. My first contact with them was 4 years ago, my Ford Ranger needed some body work, from that experience, I said I would give them a spin on the next vehicle. I would highly recommend this dealership. More
It was my first experience at leasing a new truck and the only downside I can think about is the complexity of the process. I'm maybe just to busy and leasing a truck is kind of time consuming but other tha only downside I can think about is the complexity of the process. I'm maybe just to busy and leasing a truck is kind of time consuming but other than that, I'm a really satisfied client. The people at Freedom Ford are fantastic and super friendly. You can feel the good vibe just walking in and looking at the team. Everybody seems happy to work and to take care of you. They got the perfect truck for me and in a short delay since my work truck broke down and I needed a new one asap. I'm really happy with the service I got and especially with my truck, I just love it! Thanks Don, Tim and Ken!! Francois from Elite Windows and Doors inc. More
Paul was absolutely wonderful. He put me at ease, was very knowledgable, was not high pressure and truly a joy to work with on my car purchase. I didn't know what I wanted and he helped me narrow it down very knowledgable, was not high pressure and truly a joy to work with on my car purchase. I didn't know what I wanted and he helped me narrow it down. I know without a doubt that I will recommend him to my friends. This is my first Ford purchase, as I have been buying GM since 1970, and I can assure you he is the reason I switched. I sure hope your car is as good as your salesman. Thank you so much Paul for making this purchase experience a good one. More
From the beginning from the end of my buying experience with Andre and the team at Freedom I felt as though I was treated like a person and not a number. No prices changed and there were no surprises befor with Andre and the team at Freedom I felt as though I was treated like a person and not a number. No prices changed and there were no surprises before, during or after I purchased my new F150. No pressure and nothing but a straight forward approach was conveyed the whole time. I have since sent co workers and friends to Andre for their buying needs and they have experienced the same treatment. I intend to visit Amdre again in the fall to shop for a new car for the wife. THANKS freedom!!! A Dawson More
Andre Jespersen helped us find exactly what we needed. He went above and beyond trying to find us the right vehicle at the right price. He is very knowledgeable and extremely helpful. Thanks Andre!! He went above and beyond trying to find us the right vehicle at the right price. He is very knowledgeable and extremely helpful. Thanks Andre!! More
Brought a F150. from Andre found to be a very knowable salesman and very friendly thought all aspects of the sale . Wold use him again on my next new truck buy.also would regiment to my friend salesman and very friendly thought all aspects of the sale . Wold use him again on my next new truck buy.also would regiment to my friend More
I initially located the vehicle I was interested in, i.e. a 1999 Ford Ranger, through an on-line search.I was looking for a reliable small truck for local multi- purpose hauling and had a price range in mind a 1999 Ford Ranger, through an on-line search.I was looking for a reliable small truck for local multi- purpose hauling and had a price range in mind.I called the dealership direct and was quickly put in contact with Jason. Upon outlining what I was looking for, Jason stated that he had the "perfect" vehicle in stock.It was the same vehicle that I had located during my own on-line search. We made arrangements to meet later that same evening.Jason made it very clear that he was very flexible in terms of his availability and simply asked me to call ahead thereby providing him sufficient time to warm the vehicle. As arranged I arrived at the dealership to find the vehicle running and Jason waiting in the pre- owned office area. From the outset I found Jason to be friendly, engaging and knowledgeable who appeared genuinely interested in getting me into the vehicle I wanted and not one HE may have wanted me to buy. The test drive and inspection process was handled very well.Jason was very open in terms of explaining the vehicle specifics and providing me with all of the relevant documentation including the mechanical inspection report,Car Proof Report and the summary of recent dealer repairs.His level of knowledge relative to this specific vehicle was amazing.At the conclusion of the process I was very comfortable that this vehicle, notwithstanding the vintage, was extremely clean.Jason himself contributed significantly to this confidence level as he presented himself in a professional manner and established trust very early in the process. Upon tabling an offer, Jason worked hard at securing a fair deal for all parties.The deal was completed within a two hour time frame. As icing on the cake Jason agreed to personally deliver the vehicle to my home the next day.The vehicle was delivered as promised and precisely on time!He had even arranged for his wife and young child to meet him at my residence and provide him with a ride back to the dealership. Amazing! All efforts on my part to drive him back to the dealership failed as he stated he had already made the arrangements. Overall I cannot overstate the level of professionalism that Jason displayed during the entire process.He truly made buying an older vintage, pre-owned vehicle a comfortable experience! I would not hesitate in referring friends and family to Jason and Freedom Ford. Thank you. More
Great overall experience shopping at Freedom ford last October. James Shaul, the sales associate, was very professional, caring, and supportive. Not only did he get me a Ford escape within a couple days, October. James Shaul, the sales associate, was very professional, caring, and supportive. Not only did he get me a Ford escape within a couple days, he stayed late waiting for my registration. I would recommend this sales associate and dealership. More
I bought an ecoboost F150 from Andre, awesome truck and awesome service. Andre was very knowledgable,friendly and laid back. As long as Andre is in the business, my family won't be dealing with anyone els awesome service. Andre was very knowledgable,friendly and laid back. As long as Andre is in the business, my family won't be dealing with anyone else. More
My salesman was awesome and down to earth he didn't blow smoke in my view of what I wanted instead he went the extra mile to get me the truck u wanted I was treated like a person and not just another sale u smoke in my view of what I wanted instead he went the extra mile to get me the truck u wanted I was treated like a person and not just another sale under his belt also very understanding of my schedule so he would take his own personal Time to help me get all my stuff down. Overall I will not ever deal anywhere else or with anyone else. More