
Freedom Ford
Edmonton, AB
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1,853 Reviews of Freedom Ford
An overall great experience! I was nervous at first about buying and financing my first car at a dealership. Especially as a young female buyer you hear all of those stories where I was nervous at first about buying and financing my first car at a dealership. Especially as a young female buyer you hear all of those stories where salesmen wouldn't take you serious or talk down to you. This is not the case at Freedom Ford! I felt comfortable right from the start and felt like I was in good hands and treated very kindly. My appointment was supposed to be with James but at the time I arrived he was still busy with something else so Ron Koehler jumped in without making me wait even a minute. We took a 2013 Ford Focus SE for a test drive and I ended up buying the car the same day. Ron answered every single question I had about the car and also did it in a way I could understand all of it. He really took his time to make sure that I knew everything there was to know. I also asked Ron if there was anything we could possibly do about the price since I'm under 25 and my insurance payments are pretty high. He ended up knocking almost $300 off the price which helps me out a lot with future payments. When he took me to financing I got to deal with Anna who was just as helpful and patient with all of the things I wanted to know and explained every step we were going to do next. The only thing I got nervous about at first was that when I arrived to pick up my car a few days later it wasn't washed. The only reason for that was that there was a mix up in the days and Ron didn't know that I would be there on that day. When Ron found out that the car hasn't been washed yet he did it himself and even stood there and wiped it dry by himself. While he did that I met Wilf Gruenheidt who did my last paperwork while Ron was busy with my car. You probably won't ever meet another salesman who will just wash your car for you on his own and even wipe it dry and then another salesman just offering to do the paperwork so you don't have to sit there waiting. I'm really glad that I went to Freedom Ford and couldn't be happier with my purchase! More
Very good customer service Andre helped me a lot to purchase my Ford Focus. Thank you Andre for all support. Nice job keeping my daughters entertained with cartoons on tv while Andre helped me a lot to purchase my Ford Focus. Thank you Andre for all support. Nice job keeping my daughters entertained with cartoons on tv while we sign the papers. Again thank you . More
Our overall experience was very professional and friendly. Wilf was very helpful and pleasant. We would recommend friends to this dealership however be aware of trade-in values. friendly. Wilf was very helpful and pleasant. We would recommend friends to this dealership however be aware of trade-in values. More
Amazing Service Since we walked in Daryl's service was amazing and he as very informative about the SUV's they had in stock. Took a few Ford's for a spin, got the who Since we walked in Daryl's service was amazing and he as very informative about the SUV's they had in stock. Took a few Ford's for a spin, got the whole lowdown with out any pressure to buy and their price as quite amazing. After few days of review we ended up buying the Edge for a great price. Our family ended up buying a Escape few days later too. Amazing 'Edge' and Service. More
Andre Jespersen at Freedom Ford I have just purchased my second new vehicle from Andre. He is a fantastic salesman to work with. Both vehicles were factory ordered to fit my famili I have just purchased my second new vehicle from Andre. He is a fantastic salesman to work with. Both vehicles were factory ordered to fit my families needs. He was very helpful with choosing the options that would suit our needs best even if it was not the most pricy. He looked after getting aftermarket accessories done to the vehicles outside the dealership that I wanted (spray in bed liner, command start) with no hesitation or hassle. He was always very prompt to return calls and make sure everything was lined up and ready to go. I have referred 3 other people to him so far that have bought vehicles and are satisfied and will continue to do so. Overall I am very happy with the pricing and even more so with his professional level of service. More
Freedom Ford is a first class operation. I purchased a 2013 Ford Flex at a very fair price and with full confidence that it was the right choice for my needs. Roman Przbyla was my sales associate, he was 2013 Ford Flex at a very fair price and with full confidence that it was the right choice for my needs. Roman Przbyla was my sales associate, he was informative and presented product information clearly and respectfully. Lino Marrelli, sales manager, represents this dealership with class and integrity. John Melo in finance made the whole transaction a smooth process. I would highly recommend this dealership to folks looking for a fairly priced used vehicle. More
Do was recommended by Gord Monahan and was efficient and courteous. Hi quickly located the vehicle we were interested in and prepared it for test drive. Once our decision was made he ensured it was clean an courteous. Hi quickly located the vehicle we were interested in and prepared it for test drive. Once our decision was made he ensured it was clean and helped transfer for our trade-in to the new vehicle. More
I have been dealing with Clarence for several years now and his efforts have always been exemplary. There is a noticeable difference in service within his department when he is away and in my mind he makes and his efforts have always been exemplary. There is a noticeable difference in service within his department when he is away and in my mind he makes that department what it is. I do not believe this is specialized service for me only as I have seen him react in the same manner to all his customers. His department is efficient, accurate and very accommodating and I would highly recommend Clarence for his excellence in representing Freedom Ford. More
When I first arrived in Edmonton from the U.S. on job assignment I visited various dealers in Edmonton to make a decision on leasing vs purchasing a new car. One of my first visits was to Freedom Ford a assignment I visited various dealers in Edmonton to make a decision on leasing vs purchasing a new car. One of my first visits was to Freedom Ford and I met Don Ross. He was very friendly and took time to discuss the various models and lease versus purchase options available to me. He listened carefully and explained the things in Canada that are different that in the U.S., such as the imperial gallon vs. the U.S. gallon. He showed me various pricing options assuming different features for two models I was considering at the time. I then visited several other dealerships to compare with what Don had shown me at Freedom Ford. In the end I returned to Freedom Ford as I felt the most comfortable with Don and Ford cars and decided to lease from Freedom Ford. Even after the transaction I have gone back to Don with questions about different things and he has made time for me and been very helpful. He helped arrange for my tire change from summer to winter tires, and personally drove my car back to my office when the work was complete. For these and other reasons, I highly recommend Don Ross and Freedom Ford to anyone. More
Always greeted in a friendly manner. Treated like my business matters. They know I have limited time and put the deal together in a timely manner and try to fulfill my wishes! business matters. They know I have limited time and put the deal together in a timely manner and try to fulfill my wishes! More