Freedom Ford

Quick and Painless!! We purchased a used vehicle from Ron Koehler from Freedom Ford and it was actually a great experience. We told him what we wanted and how much we want We purchased a used vehicle from Ron Koehler from Freedom Ford and it was actually a great experience. We told him what we wanted and how much we wanted to pay and he made it happen. We hate sitting around so he made it all happen so quick from the payment to the pick up of our new truck. We really felt he went out of his way to make sure we were happy......and we are. Thanks Ron!!!! More

Topnotch I'm a bit upset that I bought my Truck at another dealership, these guys(and gals) deserve it all. After years of receiving less than stellar service I'm a bit upset that I bought my Truck at another dealership, these guys(and gals) deserve it all. After years of receiving less than stellar service at another Ford dealership in both sales and service, the service department at Freedom Ford set everything right (and far beyond). What a business model: Care about your customer so they keep coming back. Everything happened quickly and efficiently, I had my repaired Truck back in short order, even after the diagnosis revealed deeper problems. I really wish I'd have known about these folks sooner, 5 star service. More

Ford F150 Fly In A very positive experience overall with both Mike Sirman and Anna Marrazzo and I would recommend it to anyone in the market for a new or used vehicle A very positive experience overall with both Mike Sirman and Anna Marrazzo and I would recommend it to anyone in the market for a new or used vehicle to check here first! Mike provided me with all the details in regards to the truck and in a matter of days I flew in, got picked up by Mike and we went to the dealership where after a test drive I was sold and finalized everything before bringing it home. It was one of the best experiences I've had at a dealership, very friendly atmosphere! More

Easiest purchase ever I was pleasantly surprised by the friendly, no pressure approach of my salesman. He gave me all of the info I requested in a timely manner and made th I was pleasantly surprised by the friendly, no pressure approach of my salesman. He gave me all of the info I requested in a timely manner and made the entire process very quick and painless. A lot of our communication happened over text message which was very convenient. More

Ford Flex Positive experience for sure. No pressure. We stopped by their lot three times before making decision to buy. Price was best in the city. We were rese Positive experience for sure. No pressure. We stopped by their lot three times before making decision to buy. Price was best in the city. We were researching Ford Flex's for a while and when this one came up we decided to pay them a visit. As mentioned we stop by three times and every time they were respectful and willing to work with us. Best of all there was no "I know everything" attitude. Good service over all. More

Ford Fusion Customer Service was excellent. Mike told me all I needed to know without me needing to ask many questions. Ann-Mary was also very helpful in meeting Customer Service was excellent. Mike told me all I needed to know without me needing to ask many questions. Ann-Mary was also very helpful in meeting our finance requirements. It made us feel like a valued customer without being pressured for a sale. On picking up the car Mike added the plate and helped move our belongings. The car was also spotless. More

bought a truck and couldn't be happier service was top notch. everybody was very clear and informative. jason spithakis was also very charismatic. i couldn't be happier with my service.than service was top notch. everybody was very clear and informative. jason spithakis was also very charismatic. i couldn't be happier with my service.thank you More

Review on the cleanliness of my vehicle I was overall happy with the service and being treated respectfully. I was extremely disappointed with the cleanliness of the inside of the vehicle. I I was overall happy with the service and being treated respectfully. I was extremely disappointed with the cleanliness of the inside of the vehicle. I was told it was being cleaned but once i picked it up and more thoroughly looked through it at home was very unimpressed. The previous owner obviously had an animal in the vehicle . There was animal hair not cleaned out of the vehicle as well as more than that, the manual must have been used as a chew toy. It is stained with hod knows what , chewed up and the bag is covered inside and out in animal hair. That is really not acceptable ,also a couple spill marks that im sure is from some type of food on the upholstery . It very surely should have been cleaned off. I have had to enquire about a detail clean . As for a new manual. I really am germaphobic about using this one so i will have to try to get a new one. The salesman was perfectly polite and accommodating and i appreciated that part of the dealership. More

Buying an Explorer over the internet We wanted to shop for a vehicle hassle free, in our price range with the options we wanted so we started looking over the internet from the comfort of We wanted to shop for a vehicle hassle free, in our price range with the options we wanted so we started looking over the internet from the comfort of home. We started with a build a ford package, which showed us matches in Edmonton. The one that matched the closest was at Freedom, I asked for a price quote over the internet at 5:50 Friday night and got an email from Darren on Saturday. After a few email I made them an offer subject to a test drive and they excepted. We went to the dealership and Darren showed us the SUV before handing us off to Jason who made closing the deal very pleasurable. The whole team was great to work with. More

Great experience, Great service I dealt with Mike Sirman in purchasing a used Truck. He was helpful and professional from shaking his hand until driving off the lot. Couldn't have as I dealt with Mike Sirman in purchasing a used Truck. He was helpful and professional from shaking his hand until driving off the lot. Couldn't have asked for more. More