Freedom Ford

Slow after sale service and answers So after several weeks of looking at the Ford F150 and Ram 1500, we decided on the F150 eco-boost and found the truck we wanted at Freedom Ford. The So after several weeks of looking at the Ford F150 and Ram 1500, we decided on the F150 eco-boost and found the truck we wanted at Freedom Ford. The big decision was figuring out which truck would give us the best fuel economy (V6 Eco-Boost or V8 Hemi) and finally decided to take a chance on the Eco. Obviously the wrong decision b/c we purchased a 2014 F150 FX4 4x4 S/C with 14,200km and on the way home from Edmonton to North Battleford averaged 15.9L/100KM or 17.8MPG doing 112 KM/H. So, after yet some more research, we found that there are MANY unhappy Eco owners who are also getting crappy mileage BUT there were a couple of things that various ingenius owners had found to help the issue. I e-mailed my salesman to let him know my concerns and ask if he knew if any of these "fixes" indeed did help the fuel economy - and have rec'd no response after 3 days. I also spoke to my father who just drove his 2014 Ram 1500 Hemi 4x4 CrewCab back from Palm Springs, through the mountains at 75MPH and got an avg 11.2 L/100KM!!! 11.2 with a V8 Hemi for God's sake. If FORD is touting these trucks as having the "best in class gas fuel economy on the market" like their ads say - they are lying. My truck's window sticker shows an EPA rating of 30MPG HWY and 20MPG CITY, I understand completely that those are not reasonable numbers, and that the tires on this truck are one size larger (not huge mudders) but neither is getting 1/2 of those numbers. If this indeed is the average that customers can expect then FORD has some serious work to do and should be sued just like Hyundai was this Spring for misleading MPG estimates. We as customers work extremely hard for our dollars and expect that if we spend $40,000 or $60,000 on these trucks that they do what they promise. All I want is a good truck that doesn't break the bank to drive and I was willing to pay for it. Beyond that, if there is something that would help, I expect my salesman to make those inquiries and get back to me within a reasonable time-frame. Thanks. More

Always Great Service I have always dealt with Freedom Ford for servicing our two vehicles. We have never had any problems and the staff is always great to deal with. I have always dealt with Freedom Ford for servicing our two vehicles. We have never had any problems and the staff is always great to deal with. More

Great for our fleet service The staff at Freedom always makes time to get our fleet of vehicles in for repairs and get them back on the road as soon as possible. They are friendl The staff at Freedom always makes time to get our fleet of vehicles in for repairs and get them back on the road as soon as possible. They are friendly and pleasant to deal with. The porter service is also a huge benefit they provide. More

Oil change Lisa was great to work with. They got my oil change done very quickly (which was great because I had my 3 month old baby with me). Even when I was wai Lisa was great to work with. They got my oil change done very quickly (which was great because I had my 3 month old baby with me). Even when I was waiting, the salesperson who had sold me my car, Darryl Barrington, was there and very helpful and friendly! More

Mr Plywood. Forman My favorite part about my service visits is they dont take a long time .I don't think that is all that easy but I feel good about my time spent at For My favorite part about my service visits is they dont take a long time .I don't think that is all that easy but I feel good about my time spent at Ford. More

Excellent Service! Thank you for making the purchase of my new vehicle seamless. Everyone was so courteous and helpful. I didn't have a lot of time to purchase my new ve Thank you for making the purchase of my new vehicle seamless. Everyone was so courteous and helpful. I didn't have a lot of time to purchase my new vehicle and you made it happen quickly. More

Awesome! will always recommend This is my 4th vehicle I have bought at this dealership. I am very impressed with them. They give you space to think about things and dont just sell a This is my 4th vehicle I have bought at this dealership. I am very impressed with them. They give you space to think about things and dont just sell any vehicle to you, for the sake of a sale. They try to match the vehicle to the person. More

more questions than answers My experience with this dealer has been satisfactory thus far, a few minor issues which they promptly made right,which I appreciate This week I had My experience with this dealer has been satisfactory thus far, a few minor issues which they promptly made right,which I appreciate This week I had my 2012 Edge serviced as usual, couple of points were brought up on the inspection, Power steering hose leaking and as well the vehicle requires a transmission flush. I appreciate having the inspection and any problems noted, yes the power steering hose has sweated a bit and probably should be replaced," thank you" BUT in reading my owners manual I see the auto transmission change interval is 240.000KM and this vehicle has less than 80.000KM . Based on my experience with "GO-Auto" i am asking myself --- Does this vehicle need a transmission flush for $330.00 or are we following the "GO AUTO' service model. The $330.00 question --- I find myself perplexed...... More

Excellent as usual. CAN ALWAYS BE RELIED UPON TO EXTREMELY ECELLENT WORK. Have owned Fords since 1971 -Freedom in that time has proven to be the best dealership to date. CAN ALWAYS BE RELIED UPON TO EXTREMELY ECELLENT WORK. Have owned Fords since 1971 -Freedom in that time has proven to be the best dealership to date. More