Freedom Ford

Safety Recall Took a while for the parts to come in, and there were a few hiccups along the way as a couple of problems presented themselves, but through everything Took a while for the parts to come in, and there were a few hiccups along the way as a couple of problems presented themselves, but through everything service was friendly and accommodating. More

Excellent Relaruionship Skills I was impressed with the professional and relaxed approach that I experienced in my conversation with you Yuchen as I browsed the used truck vehicle I was impressed with the professional and relaxed approach that I experienced in my conversation with you Yuchen as I browsed the used truck vehicle inventory with him More

scheduled maintenance Upon arrival, they immediately got the car in and within 5-10 mn, I was on my way out on my business. They called once the work is complete after 1:50 Upon arrival, they immediately got the car in and within 5-10 mn, I was on my way out on my business. They called once the work is complete after 1:50 hour. More

Great Service! Couldn't be easier to bring your vehicle in for service here. Drive into their service bay, give them your keys and get a ride where ever you need to Couldn't be easier to bring your vehicle in for service here. Drive into their service bay, give them your keys and get a ride where ever you need to go! They are very detailed, they even replaced a license plate bulb I didnt even know was out. More

Oil change Great being able to get oil changes done on Saturdays !! Booking appointments are good for day & time that I can be in the City. Always friendly staff Great being able to get oil changes done on Saturdays !! Booking appointments are good for day & time that I can be in the City. Always friendly staff ! More

Excellent Mike Sirman was our salesman; he is excellent. Mike and dealership made me feel like 'family'. All questions about my new 2016 Edge were answered. The Mike Sirman was our salesman; he is excellent. Mike and dealership made me feel like 'family'. All questions about my new 2016 Edge were answered. The financing was quick and easy. Whole experience was not rushed and they didn't seem like all they wanted was my money. Mike has called a couple of times to ensure my new Edge is working great and that I still love it. Thanks for a great new car sale experience. More

i have always had great service here Darren Shilton was great and very knowledgeable..He goes above and beyond..I don't remember the lady who runs the quick lube service but she is great Darren Shilton was great and very knowledgeable..He goes above and beyond..I don't remember the lady who runs the quick lube service but she is great and very pleasant..The financing was made very easy.. More

Quick Lane Muilti-Point Inspection 99P New Before vehicle was serviced I asked for tire rotation apparently this was not done, because tread depth was not done properly. I did contact Ford Before vehicle was serviced I asked for tire rotation apparently this was not done, because tread depth was not done properly. I did contact Ford Service Rep Lisa Boersma , we discussed it and she said she would talk to serviceman. Otherwise than this problem ,I have been very happy with the service on my vehicle. More

Best costumer service ever!!! Every time I go to Freedom Ford I always deal with the same agent ( Roxanne Autor ), she always takes care of everything for me, from follow-ups to lo Every time I go to Freedom Ford I always deal with the same agent ( Roxanne Autor ), she always takes care of everything for me, from follow-ups to loaners to recalls. I'm very satisfied with her professionalism and knowledge> More

Check up & Maintenance Roxanne is an amazing advisor! She always makes me very happy! Roxanne is very knowledgable & has excellent customer service skills! I brought my Esca Roxanne is an amazing advisor! She always makes me very happy! Roxanne is very knowledgable & has excellent customer service skills! I brought my Escape in for scheduled maintenance & an overall check up on my engine before the mechanical coverage runs out. Roxanne & her team fixed two leaks & performed all of the appropriate scans. As always I am very very happy with the service I receive at Freedom Ford! I have been a happy loyal customer for 6 years & I will continue to deal with Freedom Ford because of great people like Roxanne! Lisa is always awesome too! Everyone is, I love freedom ford! :) More