Erin Park Toyota

Great new car experience!! “Big thanks to Geoff and Mike for helping me get settled in my new Corolla … They did a lot of extra work which I felt was going above and beyond. A+ “Big thanks to Geoff and Mike for helping me get settled in my new Corolla … They did a lot of extra work which I felt was going above and beyond. A+ service, and I’d recommend Erin Park to anyone. Thanks again!!” More

Great customer service Steve was very helpful and knowledgeable as he addressed the many questions I had in leasing my first SUV. He offered great customer service throughou Steve was very helpful and knowledgeable as he addressed the many questions I had in leasing my first SUV. He offered great customer service throughout the purchasing decision. Overall a great customer experience! More

5 stars for Maria Sabido for being very helpful when we traded in our Corolla and purchased a new RAV 4. She walked us through the entire process and gave us a very good dea for being very helpful when we traded in our Corolla and purchased a new RAV 4. She walked us through the entire process and gave us a very good deal. More

So hel Steve made my first car purchase the smoothest ever, that by the end of the day I had 100% confidence and zero regrets about my choice. I knew which c Steve made my first car purchase the smoothest ever, that by the end of the day I had 100% confidence and zero regrets about my choice. I knew which car I wanted, and when I met with Steve he was very facilitative about it. He was very helpful, and what I really appreciated was that he understood this was a big decision for me, so when I was getting stressed he knew how to step back and give me time to think it through. Steve is very charming and comes off like a genuine friend, so I would recommend him to anyone I know looking to get a Toyota. More

It was very helpful Just recently purchased a Sienna from this dealership. Steve had great knowledge about the car. Really appreciated the time he took to show me the var Just recently purchased a Sienna from this dealership. Steve had great knowledge about the car. Really appreciated the time he took to show me the various components of the car. More

Excellent Service , Geoffrey Hills patiently listened to me. When he recognized my concerns, he connected me to Shamir Patel (parts service). Shamir Patel provid , Geoffrey Hills patiently listened to me. When he recognized my concerns, he connected me to Shamir Patel (parts service). Shamir Patel provided a good advise in very friendly manner. It was very useful. He helped me select a proper winter tires and rims. All parts were good quality and reasonable price. Thank you, Shamirand and Geoffrey. Volodymyr Yarusevych P.Eng., Ph.D., More

Excellent Advisor! Adeel fully deserves a 5 star rating. The car buying process, which can be a very stressful experience, was very smooth from the beginning to end. Fir Adeel fully deserves a 5 star rating. The car buying process, which can be a very stressful experience, was very smooth from the beginning to end. First of all, his personality exuded confidence and trust. He came across a very genuine and honest individual which was assuring and comforting. Car salespeople generally have a negative stigma attached to them. So dealing with someone who came across caring and understanding eliminated the negative notions about the salespeople. Secondly, his knowledge about the cars was exemplary. He is a young lad but sounded like an individual who has been doing this job for 25 years. He had the answers to all the questions that we asked and, more importantly, his demeanor was utterly professional and relaxed while he answered my questions. I am not a car expert so I sometimes feel embarrassed asking questions that may come across stupid. All I can say that I left the dealership with my dignity in tact and a brand new RAV4. Finally, this would not have been possible without the help of the management team at Erin Toyota. Thank you all for your first class service. More

Excellent Customer Service I liked his enthusiasm and effort to keep customer happy and satisfied. In today's world not only good product features are required but the most impo I liked his enthusiasm and effort to keep customer happy and satisfied. In today's world not only good product features are required but the most important factor is the customer experience. This dealer has done good job in that area. And I must say Adeel did excellent job by keeping my experience while shopping, enjoyable. He answered my query in perfect manner and never lost his calm. Good job and best of luck for his future with Toyota More

Poor Customer Service I saw a used car on their website I wanted to purchase, so I called to make sure it was available and it was accident free (found out later from a man I saw a used car on their website I wanted to purchase, so I called to make sure it was available and it was accident free (found out later from a manager there it actually wasn't accident free despite being assured it was).  I had to arrange for a baby-sitter and get a ride out there, because I don't live in Mississauga.  I called again right before we left to make sure the car was there, and let the sales person, Jim, know what time I would arrive.  Once we finally made it through traffic (over an hour commute, but we got there when we said we would) another sales person sold the car.  What a waste of time! I spoke to a manager the following day, and he said the car wasn't actually sold, but since we didn't get to see it they would arrange for someone to drive the car to Toronto for me to take a look at.  I thought that was a great way to make up for what happened. The day they were supposed to drive the car to Toronto, "someone called in sick, so they'd have to reschedule."   When I didn't hear from them in 2 days I called to find out when they were going to come, and they decided they weren't going to be able to bring it anymore.  Way to renege on your own solution. More

Great Service! Nitin did a great job in helping us out. He was never pushy and always seemed to offer good straight forward thoughts, advice and feedback. Apprec Nitin did a great job in helping us out. He was never pushy and always seemed to offer good straight forward thoughts, advice and feedback. Appreciate his work ethic and will be continuing with Erin Park Toyota for the future. The dealership was good in all aspects of the buy, finance & delivery. I found it a bit slow at times, but overall a good experience. More