Erin Park Toyota

Sales Manager cares about his customers We dealt with Dane and Ryan in the lease of my daughters new Corolla SE. Ryan lets the vehicle sell itself, so there was none of that car salesman 'pr We dealt with Dane and Ryan in the lease of my daughters new Corolla SE. Ryan lets the vehicle sell itself, so there was none of that car salesman 'pressure', so prevalent in the industry. Dane cared enough to get us the very best pricing available without giving the car away for free. More

Best purchase experience Very easy and smooth purchase experience, no pressure no headaches. Have been to few other dealership but always get the "pushy" tactics. But not in E Very easy and smooth purchase experience, no pressure no headaches. Have been to few other dealership but always get the "pushy" tactics. But not in Erin Park. Will definitely come back and recommand another who are looking for Toyota to this dealership. More

Amazing Service!!! Erin Park Customer Service is amazing.....dealt with ,Shamir Patel, Joselyn Umana, Arron Cooper and Kevin Silveira. Bought winter tires and rims, ha Erin Park Customer Service is amazing.....dealt with ,Shamir Patel, Joselyn Umana, Arron Cooper and Kevin Silveira. Bought winter tires and rims, had my oil changed and brake serviced.....Came out not rich, but extremely happy with the services provided. Thank you everyone for their help with a smile. Expertise with professional knowledge and not very pushy with the service I needed and required. More

Highlander Purchase- Adeel Saquib We purchased a new Highlander in late November after initially viewing one several months before. From the first to the last Adeel set an impeccable s We purchased a new Highlander in late November after initially viewing one several months before. From the first to the last Adeel set an impeccable standard. Always patient and charming, Adeel has great product knowledge, is a terrifically good listener and exudes calm and confidence without ever being pushy or pressuring. He's so far removed from the all too frequent archetypal salesman and restored my faith in the idea of a very genuine and honest salesperson. If Erin Park management has any brains they will quickly promote this young man; he has product knowledge and interpersonal skills of an unusually high order. It was definitely a pleasure doing business with him! More

Best Dealership I have ever dealt with! My sister and I both bought a Toyota Corolla Sport Edition, we are so happy with the cars. The staff at Toyota Erin Park were so friendly, helpful, kn My sister and I both bought a Toyota Corolla Sport Edition, we are so happy with the cars. The staff at Toyota Erin Park were so friendly, helpful, knowledgeable and we really appreciated how they went above and beyond to make sure we were happy. The service in the showroom was amazing, we had been to many other dealerships and had not great experiences (Hyundai, Honda, ect). We found that the staff helped to make our final decision to buy a Toyota. Special thanks to Dane, Duke, Geoffrey, Terrance, Suleman for all their efforts to make our purchase happen. We are so happy with our cars, no complaints! More

Three Trips to get something fixed Nov. 21st regular servicing revealed broken pipe. Part needed to be ordered; guaranteed delivery Nov.23rd; Appointment made for Nov. 24th at 9:30; lef Nov. 21st regular servicing revealed broken pipe. Part needed to be ordered; guaranteed delivery Nov.23rd; Appointment made for Nov. 24th at 9:30; left car for repair; received call at 10:20 to say part wasn't in after all. Rescheduled appointment for Dec.9th. When I arrived it took 30 minutes just to check me in. Received call from Helena at 1:35 - car was ready for pick-up. Arrived at 2:15 to be told very curtly by Helena to go sit in the waiting room - car wasn't ready. Finally at 3 p.m. told I could get my car. Because of all this, I asked if there would be a reduction on the invoice and was told "yes, $10". I bought the car here; have done all my servicing here for the last 9 years. Was happy until this last servicing event of Nov./Dec. Very disappointed; not sure I wish to return either for servicing or for future purchase. More

Great experience Harry was great, approachable, and very knowledgeable about a minuscule issue I had. It was nonsensical and I didn't realize until after. I just wante Harry was great, approachable, and very knowledgeable about a minuscule issue I had. It was nonsensical and I didn't realize until after. I just wanted to say you're great and one of the best representatives of the Erin Park Toyota service team. It was a pretty rough busy morning, but you identified the issue right away, assured me, and educated me about what's causing the issue. Thank you for your service Harry! More

Exemplary experience We visited the dealership on one weekend and Adeel followed up with me couple of days later. The service we received was great and we are extremely We visited the dealership on one weekend and Adeel followed up with me couple of days later. The service we received was great and we are extremely satisfied from the day we walked in to the store. He is knowledgeable and patient. was able to understand our needs and guide us towards the right purchase. And we are happy with the purchase we made. Thank you Adeel for the excellent service received. More

Always had a great experience at Erin Park Toyota As soon as you enter the service center you're greeted and you can see that everyone is friendly. Totally customer oriented establishment. I've been g As soon as you enter the service center you're greeted and you can see that everyone is friendly. Totally customer oriented establishment. I've been going there for the past 3 years and every one I meet is friendly and ready to help. There are obviously some oddballs here and there, every company is prone to some negativity, but I would certainly say that overall this Erin Park has been a great experience every single time. I wouldn't take my Toyota anywhere else, especially Oakville Toyota (avoid it like the plague!) More

Service The service center itself offers only mediocre service and attempts to up sell maintenance packages that are primarily "checking" your vehicle rather The service center itself offers only mediocre service and attempts to up sell maintenance packages that are primarily "checking" your vehicle rather than actual performing service. I have had several issues with the service management as issues were discovered under warranty and they were reluctant to address until Toyota Canada was contacted. Even then the issue was resolved but only temporarily repaired until warranty expired. The only bright side is that a new service rep, Uzma Baig, actually cares about the customers and goes above and beyond to try to address and resolve issues. More