Erin Park Toyota

Amazing experience! I was looking to purchase my first vehicle. Steve was very helpful and patient. He outlined everything very clearly. I love my new Toyota Corolla and I was looking to purchase my first vehicle. Steve was very helpful and patient. He outlined everything very clearly. I love my new Toyota Corolla and would recommend him to anyone. I had a fantastic experience! More

Annual Maintenance/Repairs Service Needs Improvement I brought my car in for annual maintenance. Service is slow, I had to wait for many hours----same for previous times. Last time I had to wait for I brought my car in for annual maintenance. Service is slow, I had to wait for many hours----same for previous times. Last time I had to wait for shuttle service for over an hour to get picked up. After I got my car back, my car was worse than before, so I cannot say that my car was looked at properly. More

Excellent price! Geoff was very helpful with my inquiries on the protection package even though I did not buy a vehicle from him. He was able to help me out with the p Geoff was very helpful with my inquiries on the protection package even though I did not buy a vehicle from him. He was able to help me out with the pricing when he saw my post on a forum. Thanks again! More

Excellent Service with Dane Jeong and Ryan Yang!!!!! Excellent experience buying a new car from the start comparatively to at least 6 other Toyota dealerships across the GTA. A repeat customer after purc Excellent experience buying a new car from the start comparatively to at least 6 other Toyota dealerships across the GTA. A repeat customer after purchasing a 2004 Corolla S, Dane and Ryan built a trustworthy relationship with no-nonsense attitude while making the whole purchase process very enjoyable. Ryan Yang was knowledgeable and went above and beyond to find found out about the towing capacity for the 2017 RAV4 SE trim. He never once pressured us in making any decisions and very proactive in finding the best fit solution for our specific need. Dane Jeong was very helpful, enthusiastic, friendly, and professional in helping us acquire our new RAV4. Very positive experience and would highly recommend working with Dane Jeong and Ryan Yang. Thanks guys JD More

2017 Rav4 purchase with Adeel Came into the dealership on a late notice, but Adeel have made himself available. Was very courteous and very knowledgeable about new 2017 Rav4. All t Came into the dealership on a late notice, but Adeel have made himself available. Was very courteous and very knowledgeable about new 2017 Rav4. All the features and perks were nicely explained in detail and he showed lots of patients in the negotiating process. Car was ready on time to be picked up before Christmas as a present and the overall experience was very smooth. He is very pleasant to deal with and makes long term customers. Thanks Adeel and for sure we will be back one day. Jan More

Very good experience It wasn't my first visit to Erin Park Toyota. As usual very friendly and nice people.The process was fast and everything went as expected. Thank you It wasn't my first visit to Erin Park Toyota. As usual very friendly and nice people.The process was fast and everything went as expected. Thank you team. More

The Best Very smooth process, served at a fast pace & convenient matter. Benefited since Dane was fluent in both English & Korean. Not pressured, understanding Very smooth process, served at a fast pace & convenient matter. Benefited since Dane was fluent in both English & Korean. Not pressured, understanding and very helpful. More

Fantastic Experience from First-Time Buyer I was looking to purchase my first car and wanted to test drive a Corolla. Steve Yoon was extremely helpful and patient, accompanying me on my test dr I was looking to purchase my first car and wanted to test drive a Corolla. Steve Yoon was extremely helpful and patient, accompanying me on my test drive and explaining all of the car's features to me carefully. His friendliness, expertise and down-to-earth manner made my first car purchase a smooth and hassle-free one. He was NOT pushy and listened carefully to my needs, which made me feel comfortable enough to make the purchase. Steve has made a loyal customer out of a new buyer, because I will be back in the future! More

Worst Experience Ever Such a disappointment with the Parts & Service Department at Erin Park Toyota. Not only did I waste 2 trips to the dealership, but I still did not rec Such a disappointment with the Parts & Service Department at Erin Park Toyota. Not only did I waste 2 trips to the dealership, but I still did not receive the part that was supposedly ordered nor the service requested. Upon setting up an initial appointment over the phone, I was assured that by the time my appointment came up, the staff would have the part available to install on my vehicle. When I had arrived for my first appointment , I was told that the part had not been ordered. Then I was told by that they will re-order the part and it will definitely be in the following week. When I arrived to the service area again the following week, the staff seemed confused and initially could not find my appointment nor the ordered part. After looking into the matter further, I was told my appointment had been switched to another day and they did not have my part in. Turns out no one had called to inform me that my appointment was rescheduled. This shows a complete lack of respect for their valued customers and their time. When people schedule service appointments, 95% of the time they are re-arranging their day to make it work. I did this twice. It cost me more in my time and travel to just get there, then the actual cost of the service. As a long time customer of Toyota, this was a terrible customer service experience. I will never use Erin Park Toyota again. More

Terrible experience at Erin park Toyota - I've been a loyal customer of Erin park Toyota since 2008, done all my car services through this dealership, bought different packages, new tires, r - I've been a loyal customer of Erin park Toyota since 2008, done all my car services through this dealership, bought different packages, new tires, rims, lifetime rust proof...etc basically everything they have suggested to me. - my Siena broke down last week, so I had it towed to Erin park dealership. After looking at it they mentioned it will cost around $1150 plus tax to fix the radiator plus another $550 plus tax for new brakes as suggested from last visit. Basically the total is over $2000. - I had a family trip scheduled for Christmas gathering and knowing that I don't have much of a choice I told them to go ahead with the repair if it will be done in a day or two. But they mentioned they have to order the parts in and it will take a week to finish the car. - at that point I asked if it's possible to give me a courtesy car but the smasher was a straight "NO" which was quiet surprising since I was willing to pay close to $2000 in repairs! - I was very upset that I decided to tow my car to a different mechanic. So Erin Park a Toyota decided to add insult to my injury by charging me $66 for their 2 minutes diagnostic. - I'm glad I didn't make a deal with the sales guy for a new car through this dealership and I would never service may cars their again ... and that's if I ever decide to buy a Toyota again because apparently regardless of the car being serviced at the dealership and the fact that it is Japanese it is still not as reliable as it appears to be! But of course have the folks at Erin park Toyota made it an easier experience for me, maybe I would have still had trusted this brand, now I'm looking somewhere else for a new car. More