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Erin Park Toyota

Mississauga, ON

4.7
1,099 Reviews

2411 Motorway Blvd

Mississauga, ON

L5L 3R2

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Showing 1,099 reviews

August 02, 2017

service was great i have first purchased a car at Toyota this year and i came in for a problem in the rust proofing. i was a bit confused to the problem but Uzma Baig More

by anila
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Uzma Baig
July 31, 2017

it was a great experience especially with the employee it was a great experience with the service employee Uzma. she was delightful,nice and was very straight forward and got the job done. she reviewed ove More

by anila
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Uzma Baig
July 29, 2017

Absolutely Excellent Service, Thank You! I deal with Steve Yoon for the recent purchase of my Corolla. He was knowledgeable, professional, responded promptly to my emails, but at no time did More

by My third Corolla
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Suleman Zaidi , Geoffrey Hills, Dane Jeong, Steve Yoon
July 25, 2017

Time consuming servicing process Regular oil change and coolant replacement took 2hrs and 40mints. Coming here with an appointment time of 9.45 and reported there at 9.40am. There was More

by John
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
John Kirkpatrick
Aug 10, 2017 -

Erin Park Toyota responded

Dear John, Thank you for your feedback regarding your last visit here at Erin Park Toyota. We strive to provide outstanding service on every visit and as you indicated we fell quite short of that goal on your last service. Your feedback allows us to review with our team where we have opportunities to improve and ensure your next visit is a more positive one as you have had in the past. I would like to apologize for not meeting promised times made to you, and our staffing should never be your concern. We made a commitment to you when you booked the appointment and I apologize for not meeting that pledge to you. You are also correct that after every service you should receive a survey to provide feedback. I do apologize that for some reason you didn’t receive this email and I will definitely look into why this did not happen after this particular visit. Sometimes these things do get stuck in email filters. Thank you again for taking the time to provide this feedback. We appreciate your loyalty and patronage here at Erin Park Toyota. I would love to have an opportunity to speak to you to further discuss your last experience. Please contact me at 905-828-7711 ext. 282 at your earliest convenience. Harry Tam Assistant Service Manager

July 22, 2017

leasing my car Provided me excellent quote regarding my car - staff is very helping, Suleman zaidi and Areeb worked to nick to provide me best rates for my lease, Lo More

by khizar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Suleman Zaidi , Areeb Azhar
July 19, 2017

Great experience dealing w. Areeb@Erin Mills Toyota I had a great experience dealing with Areeb Azhar at Erin Mills Toyota. Areeb was very knowledgeable and attentive and very helpful. He helped us sel More

by Akhan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Malik Usama, Areeb Azhar
July 17, 2017

Top marks Great service, the girls that greet you are always cheerful this is my third car from Erin park Toyota couldn't ask for a better sales person Larry Ku More

by Cool tool
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Kuka
July 13, 2017

Excellent consultant Areeb is really a fantastic guy and helped me a lot to have a proper decision while leasing a new vehicle. He is so patient and helpful. I recommend a More

by tdemerdash
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emily Lee, Areeb Azhar
July 12, 2017

Excellent experience with Larry Kuka My car has been serviced at Erin Park Toyata for years but this is the first time purchasing a car there. It was one of the very best purchasing exp More

by Freddy
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Larry Kuka, Emily Lee
July 06, 2017

Great Service Professional, friendly and knowledgeable staff. Found the car we wanted pretty fast. The team is clearly dedicated and committed to delivering great More

by Vlad & Elena
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
PJ Caletti, Geoffrey Hills, Dane Jeong, Steve Yoon
Jul 06, 2017 -

Erin Park Toyota responded

Hi Vlad & Elena, thank you for sharing this wonderful review! We are so happy you enjoyed working with the team and found everyone to be friendly and knowledgeable. We have commitment to provide outstanding service, so it means a lot to us that you left our dealership with a smile! We are always willing to do what ever it takes to go above and beyond expectations! Congrats on your new vehicle and hope to see you again soon!

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