Erin Park Toyota

A very rewarding experience Thanks to AL Kendi, our sales representative, and his patience and understanding, Thanks also to Al, Dane and PJ Caletti, management, we had a test d Thanks to AL Kendi, our sales representative, and his patience and understanding, Thanks also to Al, Dane and PJ Caletti, management, we had a test drive and a detailed review of two cars; a 2018 Camry-Hybrid and a 2017 Lexus RX 350. We chose to negotiate on the latter. With the excellent assistance of Jin Yun(Chris) Cai, sales manager, and Al Kendi we were able to negotiate an agreement that was satisfactory to all of us. On short notice, Chris Cai was also able to secure us vehicle in the particular colour we wanted. ( Erin Park did not have a car of that colour in stock and we were under certain time constraints.) I very much appreciated the fact that after concluding our agreement, Stephan Stuart, contact manager, was able to obtain, ( at my belated request ), a particular brand of tires for the vehicle. And not to be forgotten, Man Shiu, the gentleman, who delivered the car to us and with much intelligence and stress relieving humour explained the finer points of its operation to us --- and for a senior that was much appreciated. It was an added benefit to be able to work with a sales representative who could operate equally between both the Toyota and the Lexus dealerships. More

5 stars seems too little Outstanding service and great knowledge of products sold. Would not hesitate to recommend them and will definitely return for future purchases. Caring Outstanding service and great knowledge of products sold. Would not hesitate to recommend them and will definitely return for future purchases. Caring and committed staff from the sales floor through to delivery. More

Friendly and Quick Sevice The help and guidance provided by the Erin Park Toyota location was more than expected. It really helped make this deal affordable and exciting. Duke The help and guidance provided by the Erin Park Toyota location was more than expected. It really helped make this deal affordable and exciting. Duke and Malik were excelled associates to work with! More

Almost Great effort by all the people involve in our negotiation. Basel and Malik were very helpful and tried to make a difficult negotiation happen. At the Great effort by all the people involve in our negotiation. Basel and Malik were very helpful and tried to make a difficult negotiation happen. At the end, it was not possible to close a deal, but I definitely experience excellent client service that surpassed my expectations. Cheers to all the team at Erin TOYOTA. More

Mario D'Souza fantastic person and very knowledgeable - My mother and I service our cars at Erin Park Toyota and we are extremely satisfied with Mr. Mario D'Souza. He has a fantastic personality, makes us My mother and I service our cars at Erin Park Toyota and we are extremely satisfied with Mr. Mario D'Souza. He has a fantastic personality, makes us feel very comfortable that we are doing the correct work on our car. He explains everything in detail and takes care of us when we come in until our car is ready. His customer service is so genuine and we have 100% confidence in what he tells us. Mario, Thank you for being you - we really appreciate this high level of customer service. Sincerely Georgette and Suzie Costigan More

New vehicle purchase The Sales Manager, Dane, Sales person Shad, and Finance Manager, Emily, were excellent in their attention to detail in all aspects of my purchase. The Sales Manager, Dane, Sales person Shad, and Finance Manager, Emily, were excellent in their attention to detail in all aspects of my purchase. Shad was exceptionally helpful at the time I took delivery of the vehicle. More

Always had a great experience with Duke, Geoffrey, Dane Always had a great experience with Duke, Geoffrey and Dane. They are super helpful and friendly. My family has been a Toyota family for over 10 years Always had a great experience with Duke, Geoffrey and Dane. They are super helpful and friendly. My family has been a Toyota family for over 10 years More

Leased a 2017 Highlander We entered toyota looking for a Highlander. Mick was the salesperson helping us out. His demeanour was naturally very friendly and did not feel rehear We entered toyota looking for a Highlander. Mick was the salesperson helping us out. His demeanour was naturally very friendly and did not feel rehearsed or pushy at all. He let us take our time and answered our questions. He explained the differences in the models and was very easy to understand through the whole process. The car was amazing, but the process was just as amazing! More