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Erin Park Toyota

Mississauga, ON

4.7
1,099 Reviews

2411 Motorway Blvd

Mississauga, ON

L5L 3R2

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Showing 1,099 reviews

November 26, 2017

So delightful for quick response and kind offer I had an issue with Erin park Toyota about oil change experience, but the assistant manager learned what happen, make quick response and a kind offer More

by snake
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harry Tam
Nov 28, 2017 -

Erin Park Toyota responded

Dear snake, Thank you very much for your feedback. If you would be kind enough to please provide the best time, number, and method to contact you I would appreciate the opportunity to look into your concern. I do apologize for any confusion there may have been on our part, as it is our policy to always discuss what service or repairs are to be completed with our guest, quote the service on a repair order and verify this information. I am concerned and confused by your comments and would like the opportunity to help resolve this issue. Sincerely Harry Tam, Assistant Service Manger, htam@ep-lexustoyota.com, (905) 828-7711 x 282

Dec 06, 2017 -

snake responded

I only order the routine maintenance package. Somewhere else engine oil change is not included in this park age. So I already did engine oil change just week ago, the oil change label on the car window clearly marked the mileage of the next service, why the technician ignored this label, and made the clean oil change unnecessarily? If you wish, you can call me the next week anytime in the morning or give me email dasongxiao@yahoo.ca to give me explanation? Thank for quick response.

November 25, 2017

Great Customer service I didnt end up buying today but I will certainly come back for a purchase just because of the warm, friendly service that i recieved. More

by zenforth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Duke Lam
Nov 25, 2017 -

Erin Park Toyota responded

Zenforth, My name is Geoff Hills, the Sales Leader at Erin Park Toyota, I wanted to send a quick thank you along to you. Recently you visited our dealership and allowed Duke to review our product with you, we really appreciate you taking the time to provide such a wonderful review for him on dealerrater. We are a very progressive dealership which works extremely hard to always seek ways to put our guests, their experiences, and their smiles at the centre of everything we do, and it sounds like Duke was able to deliver on that promise. I am sorry to hear you were not able to complete a purchase decision today, we do understand acquiring a vehicle takes much consideration, if I can ever be of direct assistance please do not hesitate to reach out to me. If there is anything more we can do to assist you in joining our Erin Park Toyota family, we are committed to doing just that. Thank you again for taking the time to provide us your feedback. And again, you are extremely important to us, and I look forward to assisting in any way that I can to be of service to you. I shall await your further instruction, Geoff Hills Sales Leader Erin Park Toyota ghills@ep-lexustoyota.com

November 25, 2017

New vehicle purchase The Sales Manager, Dane, Sales person Shad, and Finance Manager, Emily, were excellent in their attention to detail in all aspects of my purchase. More

by Graced43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emily Lee, Dane Jeong, Shad Haider
November 24, 2017

Outstanding service!! Our salesperson Duke was extremely helpful and knowledgeable. I told him what I was looking for and he was able to pair me with the perfect vehicle fo More

by KSinger21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Duke Lam
November 24, 2017

Sales person and service dept were very soft spoken and poli I am very happy with the service done on my toyota avolan.Also the sales person Duke. Take care of me.thank you duke lam More

by Avolanguy125
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Duke Lam
November 24, 2017

Excellent customer service Duke was very friendly patience as i had lots of questions for him.He politely answered all my questions and gave the nest answers possible with my si More

by Satish023
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Suleman Zaidi , Duke Lam
November 24, 2017

Great Experience It was pleasure of mine working with Basal. He is very knowledgeable about toyota products. He explained me in detail about the product. Answered ever More

by zamsal2015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Geoffrey Hills, Emily Lee, Basel Al Otba
November 24, 2017

Always had a great experience with Duke, Geoffrey, Dane Always had a great experience with Duke, Geoffrey and Dane. They are super helpful and friendly. My family has been a Toyota family for over 10 years More

by Joeysgeary
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Geoffrey Hills, Dane Jeong, Duke Lam
November 24, 2017

Leased a 2017 Highlander We entered toyota looking for a Highlander. Mick was the salesperson helping us out. His demeanour was naturally very friendly and did not feel rehear More

by Maytham
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Malik Usama, Mick Boodram
November 23, 2017

Friendly, attentive service! Vehicle purchasing made easy ! Erin Park Toyota and their staff certainly make your car buying experience as pleasant as possible. Very efficient as w More

by Highlanderdriver
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Malik Usama, Shad Haider
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