Erin Park Toyota

My new Corolla Hatchback Clear presentation of the car. Attentive to details. No pressure. Great service at pickup, everything as expected. David HE did a fab job - thank you Clear presentation of the car. Attentive to details. No pressure. Great service at pickup, everything as expected. David HE did a fab job - thank you David. More

Larry Purchased a 2018 RAV-4 from Larry. I called him up and gave his best price over the phone. I agreed and made the purchase the next day. He has excel Purchased a 2018 RAV-4 from Larry. I called him up and gave his best price over the phone. I agreed and made the purchase the next day. He has excellent customer service with no xx. The process was very simple.. Thanks for your help LARRY!!! More

Recommend? It depends. Service is great while the car is under warranty. After warranty, they become greedy and untrustworthy. They do not do services by the book. "The deal Service is great while the car is under warranty. After warranty, they become greedy and untrustworthy. They do not do services by the book. "The dealer knows better". Service charges are padded. Ordinary stuff like brake jobs are almost twice the price of independents. Sales was good 8 years ago. Recently they have hired multiple people who know nothing about the cars they sell, yet are free to offer unsolicited advice. There are no car people around. They can't say "I don't know, but I will find out and let you know. Misinformation abounds like "none of the cars have leather seats, they all have synthetic like the RAV4" etc Pity. More

excellent service David help me a lots. His service is excellent. I entered their dealership and just purchased my new vehicle. i am happy.with.this experience David help me a lots. His service is excellent. I entered their dealership and just purchased my new vehicle. i am happy.with.this experience More

I was promised free service for a year, but it was a lie. I bought a certified pre-owned Toyota at this location, the salesman threw in free service for a year. The first time I had the service, they charged I bought a certified pre-owned Toyota at this location, the salesman threw in free service for a year. The first time I had the service, they charged me nearly $300. They deny such a promise, then I wrote a poor review and the service rep called me back and apologize. Saying that the sale person Nick has left and she believes it was only for the basic oil change, so it does not include the more complicated services. So I went in another 6 months later. I was still charged $90 for the basic oil change. What's more was that I waited 4 hours for a mere oil change. Then without apologies. "Well, it's Friday." Then don't schedule so many customers if you can't handle the workload! The salesman also promised that they would change the wipers for me. I didn't mind paying for them, but he said it was alright. Turns out they didn't change it. A week after I bought the car, there was a storm. I couldn't see a xxxx thing with the old wipers. It was a safety issue. Of course, they didn't pay for the replacement. Despite being "Certified Pre-owned", there was a lot of issues I had to worry about. On top of all that, they got my name wrong. I told the sales and the reception at the time I signed the papers. They said, "It's alright. I'll make a note here and take care of it. But they didn't, and the documents just multiply from there. They are unwilling to correct them. I had to call every xxxx department that receives the wrong name to correct it. I also find it very annoying that they constantly get the manager to come to intimidate me, a petite woman. He would put up the chair and pump it up to the tallest position and talk down to me, pressure me to buy the extended warranty. It was dreadful. The manager did agree on the free one-year oil change service. I would advice getting it in writing if you are presented with a deal. More

Ranjiv Bharadwaj = Outstanding Service My wife and I recently purchased our second vehicle ( Highlander XLE) from Erin Park Toyota. Ranjiv made it a stress-free experience. He has this genu My wife and I recently purchased our second vehicle ( Highlander XLE) from Erin Park Toyota. Ranjiv made it a stress-free experience. He has this genuine approach, patience and addressing each of our questions - a rare commodity in today's world. Erin Park Toyota is lucky to have him and we are so glad he was there helping us in this journey. We would highly recommend Ranjiv!! Special thanks to Malik as well!! Viash & Nanda More

First time buying a Toyota Very helpful and informative - was able to buy my car with confidence. I was walked through the new features of the car and able to enjoy them immedi Very helpful and informative - was able to buy my car with confidence. I was walked through the new features of the car and able to enjoy them immediately. Definitely intend to buy my next car from Erin Park. More

Excellent Service I had a great experience leasing my vehicle with Larry. He provided exceptional customer service. I would recommend Larry for your future lease or pur I had a great experience leasing my vehicle with Larry. He provided exceptional customer service. I would recommend Larry for your future lease or purchase of a vehicle. More

Great! Amazing service! Anna as well as Emily have been very helpful and patient! They both were very careful, giving us all information we need to know, als Amazing service! Anna as well as Emily have been very helpful and patient! They both were very careful, giving us all information we need to know, also providing different options that suit our budget. More