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Erin Park Toyota

Mississauga, ON

4.7
1,099 Reviews

2411 Motorway Blvd

Mississauga, ON

L5L 3R2

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Showing 1,099 reviews

October 14, 2020

This Service Center is great to deal with as I have been coming here for many years. During this time I have been dealing with Mario D'Souza who is very knowledgeable, professional and takes great care and More

by patpaul
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mario D'Souza
Oct 15, 2020 -

Erin Park Toyota responded

Hi Pat J., thank you for writing about your 5 star experience. We are grateful for your loyalty over the years. We will certainly share your kind words with Mario and our team. We look forward to your next visit.

October 13, 2020

Great Dealership with extremely good employees who look after their customer needs. Service technicians such as Mario D'Souza are priceless assets for the dealership. More

by JC Irani
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mario D'Souza
Oct 13, 2020 -

Erin Park Toyota responded

Hi JC Irani, thank you for your time in writing about your exceptional experience with our Erin Park team. We will certainly share this with everyone, especially Mario. We look forward to your next visit.

Oct 13, 2020 -

JC Irani responded

Thank you for all the good work and keeping all my 4 Toyota vehicles in excellent working condition on the road. I keep telling my friends that even if I come into a lot of money my car will always be a Toyota and my next one will be a Toyota RAV 4 EV whenever you guys come out with one. Want to start using those HOV lanes during peak rush hour traffic jams!

October 10, 2020

Mario is a very professional, friendly, prompt and very helpful service advisor for me. II have been dealing with Mario since I bought 4 different model of Toyota vehicles from Erin Park Toyota and my expe More

by stonart
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mario D'Souza
Oct 13, 2020 -

Erin Park Toyota responded

Hello stonart, thank you for acknowledging and writing about your 5 star experience with Mario. We're so glad he has helped in keeping you a loyal Toyota family. We will surely share this with him and the rest of our team. We look forward to your next visit.

October 09, 2020

It was great working with Larry!Larry was excellent to It was great working with Larry! Larry was excellent to deal with, very professional, friendly and helpful. He helped me choosing the perfect car wit More

by R.A
Recommend Dealer
Yes
Employees Worked With
Larry Kuka
Oct 13, 2020 -

Erin Park Toyota responded

Thank you R.A for taking the time in sharing your 5 star experience with Larry. We're so glad he was able to find your perfect car. Congratulations, and enjoy! We look forward to looking after your recommendations.

October 09, 2020

So, I am writing this cause I am frustrated by this dealership's policies. what we look for is after sales customer service and this dealership has just tested my patience to on last level. I had l More

by Max
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Emily Lee, Malik Usama
Nov 02, 2020 -

Erin Park Toyota responded

Hello Max, As per our conversation on Oct the 9th we discussed the importance of being able to verify all of our guests identities and assure a safe and efficient transaction. I understand you were able to complete the process very quickly and efficiently with our finance office the same day. Thank you for reaching out to us so we could clarify the policies in place. Regards, Areeb Azhar Sales Manager

Nov 02, 2020 -

Max responded

Lease transfer customers were your customers once. I guess dealership didnt taken lesson from this covid-19 situation, people dont like to go to any establishment without reason. Your account Department should have responded better. Plus should have better policies for lease transfer.

October 02, 2020

Larry did an awesome job as usual He always gets things Larry did an awesome job as usual He always gets things done professionally and accurately. Larry made us very loyal to Toyota. Thanks Larry for yo More

by Magdy Malek
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Kuka
Oct 13, 2020 -

Erin Park Toyota responded

Hi Magdy Malek, thank you so much for you great review of Larry, we'll be sure to share this with him and the rest of our team.

October 01, 2020

We go to Erin park Toyota as met Larry 15yrs ago with our first Toyota purchase of the sienna, we have had full confidence in Larry Kuka ever since More

by Lucyandsteve
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mario D'Souza, Larry Kuka
Oct 13, 2020 -

Erin Park Toyota responded

Thank you for taking the time in writing your 5 star experience with Erin Park Toyota's very own Larry Kuka. We hope to continue this rapport for another 15 plus years.

October 01, 2020

Had a fantastic experience buying my vehicle from Erin Park Toyota. I enjoyed working with Larry. It was a one-stop shop for all of my questions and made car buying a worry-free experience. More

by Sal
Recommend Dealer
Yes
Employees Worked With
Larry Kuka
Oct 13, 2020 -

Erin Park Toyota responded

Hi Sal, thank you for taking the time in writing your 5 star experience with Larry at Erin Park Toyota. Congratulations on your new vehicle, we look forward to your future visits.

October 01, 2020

Larry was very helpful, this is our second time buying from him, always quick to reply and got everything we needed done for us when we needed it. Thank you Larry! More

by Andrew_perklin
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Kuka
Oct 13, 2020 -

Erin Park Toyota responded

Thank you Andrew_perklin for taking the time in writing your 5 star experience at Erin Park Toyota. We're so glad Larry was able to provide you an exceptional service time and again. Congratulations on your new vehicle. We look forward to your next visit.

July 28, 2020

Incompetent management and service I had bought a car last week and when i received the car, we had to bring it back 2 days later as it already had issues with the radio, rodders, break More

by justreadthereview
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Karmen Lee, Chris Cai
Aug 07, 2020 -

Erin Park Toyota responded

Hello, Thank you for giving us another opportunity to speak to you and have your vehicle inspected. We strive to providing the highest level of customer service and safety has always been our number one priority. I trusted that all your concerns have been addressed. Please do not hesitate to contact us if you have any other questions. Sincerely, Harry Tam Service Manager

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