Erin Park Toyota

Great Service Thanks for continued great service, Mario ! We're a 'Toyota' family and will keep it that way for a long time. We know we're in good hands... Thanks for continued great service, Mario ! We're a 'Toyota' family and will keep it that way for a long time. We know we're in good hands... More

Best Toyota Dealership! My advisor, Larry Kuka was amazing! He listened to all my requirements and did everything he could to fulfill them. He is highly knowledgeable about t My advisor, Larry Kuka was amazing! He listened to all my requirements and did everything he could to fulfill them. He is highly knowledgeable about the current vehicles in the industry and provides accurate and honest comparisons. Larry did everything he could to ensure I was happy and comfortable with my new vehicle. Erin Park Toyota is an incredible dealership and I will definitely be servicing my vehicle there! More

Best service a customer can ask for I have always come to Toyota Erin Mills since I bought my first car in 2000. Mario is a great service advisor. He gives me detailed information abou I have always come to Toyota Erin Mills since I bought my first car in 2000. Mario is a great service advisor. He gives me detailed information about the required service for my cars. If the maintenance cost would be too much for me, he will advise for the service that will impact safety first & do the other maintenance at a later date. He is an asset to Toyota. It's a pleasure to have an honest, friendly & knowledgeable advisor for my cars. Thanks to Mario and the whole Toyota Erin Mills team. More

Helpful, Friendly, Fast and overall wonderful experience From the beginning of our meeting Fahmeed was fast in answering all my numerous questions, and he was knowledgeable in all aspects of my purchase, he From the beginning of our meeting Fahmeed was fast in answering all my numerous questions, and he was knowledgeable in all aspects of my purchase, he worked very hard to get me the best deal, and also worked with me via email when I was unable to make it in to the dealership. When I went to pick up my new vehicle he explained EVERYTHING to me, even things I would never have thought to ask. All the employees at erin park lexus were super friendly, I will be a returning customer for life. More

2 hour wait for a oil change & denial of accidental dama I had a couple of things I needed to have serviced when I went into Erin park Toyota today. 1, to have my oil changed and 2, to have a cover below my I had a couple of things I needed to have serviced when I went into Erin park Toyota today. 1, to have my oil changed and 2, to have a cover below my glove compartment fixed. Mind you, my car was bought and have always been serviced there. So, one day I noticed the cover below the glove compartment broken when i was tucking in some wires for the dash cam i recently bought. Its the cover where the air comes out from to heat up your feet. I figured maybe when I had my car serviced previously they must've accidently broke it cause that's not a spot anyone would touch besides the service side. I went in at 8:45am, was told by the service advisor, jey, that it'll take a little over an hour to have the service done cause I didn't make an appointment. I thought to myself 1 hour is OK, no point having shuttle service cause adding travel time it doesn't make sense. He also indicated that shuttle isn't immediately available. My car wasn't ready until 2 hours later! I sat in the waiting room for 2 hours as I saw people that came much later than me come in and leave. I went to see why its taking so long, and the advisor came back with a poor excuse saying there's a recall on the car! Shouldn't that been addressed before the service and not when the customer is pissed?! And when the service done, they didn't even fix the cover! They even blamed me for breaking it. What nerves! Never again. More

Great customer service Bought my first Toyota . I have dealt with a number of dealerships and this was by far the best experience. Nick gave me all the information I needed Bought my first Toyota . I have dealt with a number of dealerships and this was by far the best experience. Nick gave me all the information I needed with know lying to try to get a sale. It's a very professional friendly dealership. Thank you for making my purchase such a nice experience. I would definately recommend Nick Scott and the dealership. More

Always a pleasant experience Bill Leo is the most knowledgeable and pleasant manager I have ever dealt with. Toyota is very lucky to have him in their employ. His staff is of the Bill Leo is the most knowledgeable and pleasant manager I have ever dealt with. Toyota is very lucky to have him in their employ. His staff is of the same mentality, always pleasant and efficient. I've dealt with other dealers in the past and feel that they could all learn how a repair and maintenance service should be run.. Thank you Bill and staff. I appreciate it and I'm sure that others feel the same way that I do. More

Always the best Toyota service I can count on My advisor, Matei was very professional and always kept me up to date on any developments/advices regarding my car's maintenance service. Thank you ve My advisor, Matei was very professional and always kept me up to date on any developments/advices regarding my car's maintenance service. Thank you very much Matei, great service and also thanks to all the Toyota Service Team!! More

Courteous service Very courteous service by everyone. Employees handle the matters professionally. I like to interact especially through Mario. Good advisor. Very good Very courteous service by everyone. Employees handle the matters professionally. I like to interact especially through Mario. Good advisor. Very good shuttle service. Nice atmosphere. More

Professional. Mario always reviews with me items which need to be addressed when the car is in the shop for service. vehicle is ready on time. Mario always reviews with me items which need to be addressed when the car is in the shop for service. vehicle is ready on time. More