Erin Park Toyota

Fantastic service I have been going to Mario D'Souza for the past year. Mario is very professional and customer service detail oriented. Customer # 91915. Jairo I have been going to Mario D'Souza for the past year. Mario is very professional and customer service detail oriented. Customer # 91915. Jairo Caicedo Ph.647 996 3687 More

Outstanding customer service My husband and I recently leased a car at Toyota with Nikhil's help. He was very knowledgeable, friendly and patient even when we were very indecisive My husband and I recently leased a car at Toyota with Nikhil's help. He was very knowledgeable, friendly and patient even when we were very indecisive. He was never pushy and never rushed us to make any decisions. Even after I signed all the agreements and it was a done deal, he still took the time to show me every single function in my new car! It felt like I was leasing a car through a friend rather than a salesperson! Thank you Nikhil for making this experience easy and enjoyable for us! More

Exceptional service I have been going to Mario D'Souza for the past 25years. Mario D'Souza is very knowledgeable, professional, trust-worthy and detail oriented. He expla I have been going to Mario D'Souza for the past 25years. Mario D'Souza is very knowledgeable, professional, trust-worthy and detail oriented. He explains thoroughly what type of service needs to be carried out and helps me in making pertinent decisions in maintaining my car safely. It is very comforting to know that you can trust the quality of service that his department offers. I have always had a good experience and have recommended him to my friends and family. Thanks Mario for providing exceptional service to your clients! Dionne Noel Oakville More

The Only Place We Trust! Our entire family has been using Erin Park Toyota for almost 20 years, which is a real testament to the quality, care and attention that this dealersh Our entire family has been using Erin Park Toyota for almost 20 years, which is a real testament to the quality, care and attention that this dealership provides - both in terms of helping to buy the right car, but more importantly in servicing and maintaining our Toyota cars over the years. We have always come to Mario D'Souza (car service), who is a particularly wonderful staff member. He's always been kind, friendly and patient in answering all of our questions (which we have many!). He's also very thorough in explaining what servicing needs to be done and helping us to make sure that our car lasts a long time. I (as well as the rest of my family) have total confidence in Mario and it's so nice to go to a dealership where you can trust the quality of the service and know that you're not getting charged extra for unnecessary work. I've been to other dealerships in the past, and have had some horrible experiences where I've been overcharged or told that I need more done than I really do. I have never felt that way with Mario and because of that, will never go anywhere else! More

Always a rewarding experience Since moving to Mississauga I have purchased all my cars and have had them serviced at Erin Park. Larry Kuka is a class act. First, and foremost, he i Since moving to Mississauga I have purchased all my cars and have had them serviced at Erin Park. Larry Kuka is a class act. First, and foremost, he is extremely competent. Secondly, there is never any pressure to buy a vehicle. He spends the amount of time necessary to clearly explain all options, and is more than happy to take you for a test drive. I have recommended Larry to many of my friends, who have gone on to purchase vehicles from him. Both he, and my service advisor Mario D'Souza, make coming to Erin Park a positive experience. More

Customer Service at it's best. I was amazed by the level of comfort and knowledge provided to me by Mr. Nick Scott (Sales Person) in buying my first car Toyota RAV4 (2014). He g I was amazed by the level of comfort and knowledge provided to me by Mr. Nick Scott (Sales Person) in buying my first car Toyota RAV4 (2014). He guided me in every way he could and ensured that I made the right decision. He even responded to me on his day off and ensured my paperwork was completed on time. It was one of the best experiences of my life and I'll surely recommend him to my friends and family. I want to say Thank You to Nick and to Erin Park Toyota for hiring knowledgeable people like Nick, who care about their customers. More

Best Car Sales Rep Ever! Bought 2014RAV4 from Mr. Wai Lau. I am extremely impressed with the Wai’s passion for excellent customer service. Mr. Lau took time to understand my n Bought 2014RAV4 from Mr. Wai Lau. I am extremely impressed with the Wai’s passion for excellent customer service. Mr. Lau took time to understand my needs and clearly explained different options in package and payment. He gave adequate time to allow me consider and was quick in responding my calls. I didn’t feel pressured at all throughout the process. Mr. Lau’s sincerity gave me good confidence that I am going to receive great customer service at Erin Park Toyota. I had the best test drive experience with Mr. Lau. He took time to explain new features of the car, and provide adequate opportunities for us to try different setting. His paper work is concise and professional. I really appreciate him keeping on trying to get the color we wanted even on his day off. On the delivery day, he took time to go through all dashboard features and made sure that we are comfortable with the new vehicle. I really felt that he put his customer first and taken good care of them. I would definitely recommend him to all my friends. More

Amazing experience and very professional service! I was extremely impressed by the level of professionalism and customer service I received from my sales person, Nick Scott. He spent a great deal of t I was extremely impressed by the level of professionalism and customer service I received from my sales person, Nick Scott. He spent a great deal of time with me on both of my visits prior to me making a decision to purchase my 2014 Toyota Highlander. He was very considerate of my needs and concerns and worked very hard to ensure that I was feeling extremely satisfied with my decision. He also made my kids feel very comfortable while we waited. He was very patient and made my experience a very positive one! Thanks very much Nick! Toyota/Scion is lucky to have you as their face to the public!!! You've made a difference to my family! More

Great service! My Prius still pulled after an alignment, and when I brought it back the reaction was immediate--when can we get your car back in to redo this work? S My Prius still pulled after an alignment, and when I brought it back the reaction was immediate--when can we get your car back in to redo this work? So today, after the second alignment, Mario explained to me just what they did to get my car straight. He showed me the alignment report and said that it still pulled after the report was zero, so they rotated the tires and when that was not the answer, they put the tires in a different pattern and sure enough, it doesn't pull. Mario took the time to explain about the tire wear, the "memory" of the tires and how they need to be kept in this pattern next spring when they are put back on after my snows are removed. I mention Bill here too because he recognizes me and helps me too. Also I really appreciate the shuttle service, they have two vans and it's hugely helpful. The guys who greet and prep the cars too are always friendly and helpful, as are the gals at the service desk. It's a system, and it works. Oh, did I mention that there was no extra charge for all that fussing with the tires? That rocks. More

Excellent Customer Experience! We recently bought a 2014 Toyota Camry XLE from the Erin Park Toyota Dealership and Wai Lau was our Product Advisor. Our interaction started with my e We recently bought a 2014 Toyota Camry XLE from the Erin Park Toyota Dealership and Wai Lau was our Product Advisor. Our interaction started with my email asking for a quote and we were really impressed with the way Wai Lau conducted himself. He first tried to understand what we were looking for and gave us options with pros and cons to help us decide. He was very courteous, gentle and very attentive to understand our needs and gave us options with pros and cons to help us decide. He made himself available on his off-day and stayed back till late in the evening, even after the business hours to work on the price and gave us all the information we need. He even gave us a ride home. We just made couple of visits to this dealership to confirm the purchase. During the purchase, he gave us very honest opinion on the additional items (ex: Rust paint etc) and gave suggestions on what we should opt for. During the delivery as well, he showed no rush in going through the details of the car and helped us go through all the features of the car. Wai, We would like to ‘Thank you’ for the way you treated us and as you said before we left – ‘Our relationship has just started’, we are expecting the same level of commitment and service for all our future needs. Thank you, once again. Regards, V Subramaniyan More