Erin Park Toyota
Mississauga, ON
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Toyota backed by Mario's advise for 10 years and counting Once again read the odometer, the recommended mileage sticker for service and thought of scheduling car service, but this time I thought that I should Once again read the odometer, the recommended mileage sticker for service and thought of scheduling car service, but this time I thought that I should share my experience on this site........ After buying and getting serviced our Toyota at Erin Park for a short time we moved to Toronto but could not find a person on whose advise we could rely on. As a result we came back to Mario at Erin Park and have not looked back. It is a bit inconvenient to come to Mississauga all the way from Toronto and wait till the vehicle is ready (as their shuttle service is confined to Mississauga) but still worth Mario's advise, his practical suggestion and infectious smile. We have driven our Toyota more than 250000 in ten years, mostly in long trips, and continue to reliably enjoy, knowing that it is backed by Mario's authentic maintenance advise. More
I trust Ninad! I actually did do quite a bit of research before I approached Erin Mills Toyota. Ninad was the first person I met. Although I told him I was in no h I actually did do quite a bit of research before I approached Erin Mills Toyota. Ninad was the first person I met. Although I told him I was in no hurry he still took the time to explain and point out the features that I was looking for. I liked Ninad instantly and promised him that I would come back to him when I was ready to buy. I kept my word and was back within a month. I am very happy with the service I received from Ninad who made the whole experience that much better. A dealership is only as good as the front-line men and women who deal with the customers. Thanks Ninad! Because of you I will definitely be back (Lexus next time) and I will absolutely recommended you to my clients and co-workers. Anne-Marie More
First Toyota experience- extremely pleased with Ninad We recently leased our first Toyota vehicle. In the past we leased a vehicle with Volkswagen and were extremely unsatisfied by the customer service th We recently leased our first Toyota vehicle. In the past we leased a vehicle with Volkswagen and were extremely unsatisfied by the customer service that was provided, to the point we felt that we were cheated. A lot of promises were made and not kept by them. Therefore when we arrived at Toyota's dealership we were very skeptical - Ninad was our sales person and provided superb Customer Service and understood what we were looking for. He won our trust by answering all our questions in detail and addressed our concerns as well. We are really happy with our Toyota and the service provided by Ninad. He, truly, adds a lot of value to the Toyota team at Erin Park. There was an issue with the Business Manager, who promised us that he will provide us with a lot of different perks including platinum protection, rust protection, etc. but when we were about to pick up our car and looked over the paperwork, all the promises were not there. We were having flashbacks of the same VW experience, however Ninad provided us assurance and great customer care. . Ninad personally took the initiative to ensure that we get hassle free toyota service and also ensured that we can trust Toyota as a brand and Erin park as a trusted dealership who is involved in the overall customer experience and satisfaction. To be honest, we could have bought our car from another dealership or even a different brand if push comes to shove, but Ninads honesty and great customer service ensured that Erin Park Toyota was that trusted dealership that we can place our trust into and we look forward to the long lasting relationship with Erin Park Toyota. More
Happy with my Toyota Yaris! Just want to say thank you to Ninad for getting me set up with my car quickly as I needed it urgently. He was very knowledgeable and helpful in explai Just want to say thank you to Ninad for getting me set up with my car quickly as I needed it urgently. He was very knowledgeable and helpful in explaining everything about the car to me. I would definitely recommend him to friends or family. Thank you! More
Bought Toyota Rav4 2015 Thanks to Ninad for all the help he could do, to make my purchase process go smooth and happy. I am very happy with the deal I got and I did not have Thanks to Ninad for all the help he could do, to make my purchase process go smooth and happy. I am very happy with the deal I got and I did not have to look around for any better deal than this. More
Jagdeep Jando, Mississauga Since 2006, I have purchased two new vehicles through Larry Kuka, and I am thoroughly impressed with his level of professionalism. Larry’s product kno Since 2006, I have purchased two new vehicles through Larry Kuka, and I am thoroughly impressed with his level of professionalism. Larry’s product knowledge is absolutely impeccable, and he takes the time to work with you to ensure that you are truly delighted with your purchase. His friendly and relaxed demeanor, combined with a no pressure sales approach, makes the entire process from start to end feel completely seamless. Furthermore, when dealing with Larry you inherit a long standing relationship which goes above and beyond your initial purchase. He always diligently takes the time to follow up on any after purchase queries, and it is always a pleasure to speak with him during any service visits to the dealership. I am very pleased to endorse Larry Kuka as a top notch staff member at Erin Park Toyota. More
This dealer puts customers first There is nothing harder to win than my loyalty. Especially with car ownership I need to feel I can trust the people I go to for service and to know th There is nothing harder to win than my loyalty. Especially with car ownership I need to feel I can trust the people I go to for service and to know that I will be treated fairly. Erin Park has an excellent service department and a fine manager, Jerry Liu who really does try to look after his customers needs and recognizes their personal circumstances play an important part in their decision making. They have earned my loyalty. I believe they will do their best to keep it. More
My First Toyota Service Experience This was my first service with any Toyota dealership, not just Erin Park, and I have to say that I was very happy. I have had some not so good experi This was my first service with any Toyota dealership, not just Erin Park, and I have to say that I was very happy. I have had some not so good experiences at other dealerships and was expecting the same, but my experience at Erin Park working with not only Mario D'Sousa but also Desmond, who was the technician, was excellent. They listened to my problem with genuine concern and treated my issue in a very professional manner. I was very impressed with my overall experience. I look forward to dealing with Erin Park in the future. More
Excellent Customer Service Upon my arrival at the Service Center on Monday, October 27th for routine maintenance of my Toyota Camry, Mario D'Souza greeted me with a smile and wi Upon my arrival at the Service Center on Monday, October 27th for routine maintenance of my Toyota Camry, Mario D'Souza greeted me with a smile and wished me good morning. When the agreed job on my car was completed, Mario came with the invoice to the customer lounge where I was waiting and then walked me to the cashier's desk, where I paid my bill. I am very impressed with the continued personalized service provided to me by Mario. Indeed, Mario is a brand ambassador of Erin Park Toyota, who continually strives to improve the good image of Erin Park Toyota. Also, I have observed that Mario is always very courteous and professional in his dealings with other customers. More
Excellent customer service! When I take my RAV in to Erin Park Toyota, I know that Mario will make sure it gets the service it requires, and he makes me feel confident that I'm m When I take my RAV in to Erin Park Toyota, I know that Mario will make sure it gets the service it requires, and he makes me feel confident that I'm making the right decisions for my vehicle. He is very professional, courteous and knowledgeable. Thanks Mario! More