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Elite BMW

Ottawa, ON

4.5
170 Reviews

1040 Ogilvie Rd

Ottawa, ON

K1J 8G9

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170 Reviews of Elite BMW

April 20, 2022

Ease in booking an appointment for service and upon arrival rapidity in providing required information to a pleasant service agent More

by jpdesj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Two
Apr 21, 2022 -

Elite BMW responded

We're happy to hear that, thank you for coming in to see us and allowing our team to take care of you!

Apr 21, 2022 -

jpdesj responded

Excellent

April 13, 2022

Very efficient and organized. Work completed as requested and done in 2 hours. Very comfortable and clean environment. More

by Terry
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew
Apr 13, 2022 -

Elite BMW responded

That's great to hear, thank you so much for coming in to see us.

March 11, 2022

Excellent service, Moe Mansour, Hussien Hassan, and Monique Breton helped me to get my Bmw340i they are amazing, definitely best of the best and very professional. 100% satisfied and I thank them very More

by Yousef Nour
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moe Mansour, Hussien Hassan, Monique Breton
Apr 13, 2022 -

Elite BMW responded

Thank you for the kind word, we're glad to hear you had an excellent experience! We appreciate you coming in to see us and allowing our team to take care of you.

January 02, 2022

Awesome and excellent service. Cleaned my car and washed Awesome and excellent service. Cleaned my car and washed it as I brought in service More

by Ronnieskaff
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley
Jan 03, 2022 -

Elite BMW responded

Glad to hear you had an excellent experience! Thank you for coming in and letting us take care of you and your vehicle.

December 21, 2021

awesome dealer ship Massi is the best and would spend another $450,000 with him in one year happily. More

by michael
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
massi
Dec 24, 2021 -

Elite BMW responded

Thank you for coming in to see us, we are thrilled that you had an exceptional experience with our dedicated and knowledgeable team!

November 15, 2021

Bought a 4 year old X5. Car prep was great, and the dealer did all that was asked, including installing new tires when I noted one was new and the other three were >70% used up. I noticed they also we More

by novachris66
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John
Nov 17, 2021 -

Elite BMW responded

Thank you for taking the time to leave such a detailed review, we appreciate your feedback! We're glad to be able to provide you with excellent service, but it looks like we could have done a bit better for you. Regardless, we hope you are satisfied overall and hope to see you again in the future.

October 26, 2021

Purchase at Otto and prefer Elite so much more! Staff caring, competent, genuine and professional More

by Jobine1997
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad
Oct 28, 2021 -

Elite BMW responded

Thank you for the kind review! We are glad to hear you had a wonderful experience shopping with us.

September 22, 2021

Bought a 2015 X3d Sep3. Check engine light came on next day. told it needed $4500 to replace all injectors and wiring harness. from sales to service to their GM, complete lack of integrity and accountabili More

by SSR
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
N/a
Sep 23, 2021 -

Elite BMW responded

We apology that you were unhappy with our solution. Customer care is the most important aspect of our business. Elite BMW will always be happy to service your vehicle needs. Feel free to contact either our Service Manager Matthew Wood or General Manager Ian Su.

September 21, 2021

Fast service, quality work and excellent employees. I bought my car there in 2019 and have had nothing but the best service and respect as well as integrity from them. More

by kevgiroux
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Picard
Sep 23, 2021 -

Elite BMW responded

Thank you for trusting us to take care of you and your BMW! We're so happy to hear that you had a great experience with our dedicated team.

September 18, 2021

Efficient and courteous service. Work well done and on time. A pleasure to deal with Elite More

by Bernard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can’t remember
Sep 21, 2021 -

Elite BMW responded

The pleasure is ours. Thank you for coming in and letting us serve you!

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