Edmonton BMW

Excellent service department Lisa in the service department and Richard and Jerrald in Sales provided quick and efficient service and helped me with my transportation needs for t Lisa in the service department and Richard and Jerrald in Sales provided quick and efficient service and helped me with my transportation needs for the day. Superb. More

Superb buying experience when I purchased my X4 Purchasing a vehicle at Edmonton BMW was one of the best car buying experiences I had ever. Jerrald and the management team (Terry, Mike, Jan) provid Purchasing a vehicle at Edmonton BMW was one of the best car buying experiences I had ever. Jerrald and the management team (Terry, Mike, Jan) provided one of the best customer-sales interactions possible! Jerrald provided a great interface between me and the management team while offering all possible options/discounts as humanly possible. I got to test drive a few cars and the negotiations were concluded very cordially. Chad from delivery provided a wonderful hands on interactive session where he explained all the technical features of the car on delivery day. The X4 is a fantastic machine(see original photo I took after the sale below). Tin and Brianna provided a stress free financing/closing experience. The reason I like to include everyone's name here is because they were all part of the well oiled machine at this dealership and part of why I Will return here when I want to get into my next Beamer, I encourage you to keep up and improve upon your good work. Anyone reading this post may contact me if you are genuinely interested in getting an unbiased review of this dealership based on my personal experience over the last few years. More

Great people. Angelo the sales rep and sam the sales manager were very nice people to deal with. I bought an 2011 bmw m3 from them. Easy going and never pushed you Angelo the sales rep and sam the sales manager were very nice people to deal with. I bought an 2011 bmw m3 from them. Easy going and never pushed you to buy spmething you dont want. I would highly recommend these 2 guys to deal with if you wanna buy something here. You wont find better than them amywhere. More

Wonderful experience It was a great experience buying from BMW Edmonton..fantastic supporting staff. My salesperson Connor was very helpful and supportive in choosing the It was a great experience buying from BMW Edmonton..fantastic supporting staff. My salesperson Connor was very helpful and supportive in choosing the right option for us. Along with him,I can't skip to thank Terry, Chad & Brianna. More

Stay Away.....Horrible dealership They never stick to what they promise. its their business tactic. They would quote a price and give you huge discount to lure you into deal. In the en They never stick to what they promise. its their business tactic. They would quote a price and give you huge discount to lure you into deal. In the end they would say some reasons to increase the price and will not honor the price you signed. I had a terrible experience with them. Their Managers (Terry) do not behave professionally. I should have read all the reviews about them before I went to deal with them. They have wasted my time. They just Con you for the money. STAY AWAY FROM THIS DEALERSHIP. More

The Ultimate Customer Experience! Tyler, Richard, Terry, Tin, Briana and Chad! You all Rock! Thank you for treating us like friends and not just customers!! We have been searching for Tyler, Richard, Terry, Tin, Briana and Chad! You all Rock! Thank you for treating us like friends and not just customers!! We have been searching for vehicles for a year and have been through many dealerships with mostly mixed and tragic results...and that all stopped last Saturday when I came in to look at mini for Krysta. Tyler was immediately responsive and understood what we needed and not only did he get us into a new mini clubman, he got us into a new BMW as well! Stellar week we had visiting the dealership almost every day, everyone remembered our names and continued to ensure we were always being looked after. The piece de resistance though must go to Chad! His delivery experience on both cars put smiles on our faces that have yet to disappear. Truest form of understanding the customer experience! Edmonton BMW - we are customers for life! More

Excellent service My experience with Edmonton BMW was great. My salesperson Tirzah was extremely helpful and was able to find exactly what I was looking for. The financ My experience with Edmonton BMW was great. My salesperson Tirzah was extremely helpful and was able to find exactly what I was looking for. The finance department made the process of buying very easy. Delivery and follow up were excellent. No complaints, I would highly recommend this dealership! More

Disappointing services They send you an email to follow up after your services. If you reply with a complaint then you don't get a response back from them. They send you an email to follow up after your services. If you reply with a complaint then you don't get a response back from them. More

Full stars! This location has improved so much over the last few years. I used to have some issues a few years ago but I have been really really happy in the last This location has improved so much over the last few years. I used to have some issues a few years ago but I have been really really happy in the last year. All of the reception girls are so kind and friendly. Lisa always remembers my name and takes extra care to make sure I have everything I need. Selina always goes above her call of work to have a personal chat with me and make sure I am always updated about the status of my car in the service shop. The check in lady is always offering me coffee and pastries which is sweet of her but also hard to resist! If I don't request a loaner car, I actually don't mind as much because they have BMW shuttles now to drop you off which makes getting a ride from them feel like the luxury experience it should be. I give them full stars all around. More

Everything you would expect from a car salesman Backed out of a deal for a vehicle after the price was 'changed' a couple hours before the vehicle was supposed to be picked up. Stay away from this d Backed out of a deal for a vehicle after the price was 'changed' a couple hours before the vehicle was supposed to be picked up. Stay away from this dealership. More