
Eagle Ridge Chevrolet Buick GMC
Coquitlam, BC
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424 Reviews of Eagle Ridge Chevrolet Buick GMC
My car was in for regular service, including tire rotation. I waited an average amount of time for the work to be completed and took the car directly home. On arrival, the car was smoking from under rotation. I waited an average amount of time for the work to be completed and took the car directly home. On arrival, the car was smoking from under the hood and on opening the hood, the smoke billowed out. I called the service advisor and my calls went to voice mail and i left messages for him to call me back, after telling him what was happening. To date, one week later, I have heard nothing from him. A kind neighbour looked at the vehicle, and saw that a significant amount of oil had been spilt inside on the motor compartment. He checked the fluid levels which were fine, and did some cleaning around the motor compartment. The fact that the mess had been made during a routine visit and wasn't cleaned up or mentioned was bad enough, but no return calls from the service advisor?? NOT GOOD!!! I am a senior, and have always had my vehicles serviced through a dealership. I will be taking my business elsewhere from now on. More
they were able to find parts to fix my 20 year old safari van by taking parts from a truck , great job my AC works again the hoses had dried up with age. van by taking parts from a truck , great job my AC works again the hoses had dried up with age. More
Got a car from here about 2. 5 months ago after a few weeks of driving the vehicle my front tire almost came off right after I picked my child up from school. I got home checked t 5 months ago after a few weeks of driving the vehicle my front tire almost came off right after I picked my child up from school. I got home checked the tire and the bolts were so loose I could spin them with my hand. I just took my car into the dealership in Chilliwack after I apparently have a really good warranty and was told the work that had to be done was due to regular maintenance of the car... I have gotten all oil changes and fixed any lights have come on prior to this. I told this to the manager of the dealership and basically told me they wouldn't help me because I didn't bring it into them first and that it was from me driving the vehicle for 2.5 months... I live in Chilliwack... Why would I drive all the way to Maple ridge with misfiring cylinders... Thanks Maple ridge GM... Not! More
Didn’t finish my truck’s repair in the allotted time and didn’t give me a ride anywhere. I had to push them to finish the work on my truck not a good experience at all. didn’t give me a ride anywhere. I had to push them to finish the work on my truck not a good experience at all. More
This review is to appreciate Ehsan, Kathy, and Danielle from Eagle Ridge Chevrolet who were very knowledgeable about the vehicles, financing system and insurance. They were so kind and knew just what we wa from Eagle Ridge Chevrolet who were very knowledgeable about the vehicles, financing system and insurance. They were so kind and knew just what we wanted based on our interests. Smooth transaction and very helpful staff made our first car buying experience easy and amazing. They have given us their full attention to all our car needs. We walked out happily and appreciate the great customer service. Thanks again for providing 5 star service at every step! Neda and Amir More
Brandon Steffens and Adam Todd and their teams were great! They helped us find two, used cars that would suit us and our finances. The paperwork was done quickly and efficiently by Brittany Ford, and N great! They helped us find two, used cars that would suit us and our finances. The paperwork was done quickly and efficiently by Brittany Ford, and Nikki Salahub (Rand & Fowler Insurance) processed our insurance so we were ready to go. Brandon and Adam made sure that both cars were verified safe, and that everything was ready for us. We appreciate that they kept us informed of what was being done, why, and when. They made a dreaded process fun. Thank you! More
Great staff who are always willing to answer any and all questions. A huge THANK YOU to Shawn and Kathy for making my buying experience so easy questions. A huge THANK YOU to Shawn and Kathy for making my buying experience so easy More