Durham Kia

Excellent customer service yet again. From first contact, to being provided updates, to finishing the transaction. This team works great together and makes the customer feel like their satisfaction is most i to being provided updates, to finishing the transaction. This team works great together and makes the customer feel like their satisfaction is most important. More

Wait time was good.Looks clean and sanitized.Social distanced was good. Service guy was masked when he brought my car back. Lisa was very pleasant. distanced was good. Service guy was masked when he brought my car back. Lisa was very pleasant. More

great service Always had good service. Quick, efficient, friendly. Easy to get to. Recalls all went well, 3 recalls at no charge which is good. Thanks so much. Always had good service. Quick, efficient, friendly. Easy to get to. Recalls all went well, 3 recalls at no charge which is good. Thanks so much. More

Awesome Service I enjoy taking my vehicle to Kia to have it serviced. They have friendly and knowledgeable customer service. The mechanics thoroughly check my SUV and I enjoy taking my vehicle to Kia to have it serviced. They have friendly and knowledgeable customer service. The mechanics thoroughly check my SUV and alert me if there are any issues. I also like the fact that the waiting area has individual seats and still practice social distancing. More

Great Service Great service as usual even during this pandemic. Everyone is super friendly and they explain everything. And my car was taken in on time. I didn't Great service as usual even during this pandemic. Everyone is super friendly and they explain everything. And my car was taken in on time. I didn't have to wait long. More

friendly, efficient, not pushy My wife and i spent the day traveling looking for the perfect car for my wife. Durham Kia was our last stop. It should of been the first stop. We coul My wife and i spent the day traveling looking for the perfect car for my wife. Durham Kia was our last stop. It should of been the first stop. We could of saved some time. We found the perfect car and purchased a 2020 Sorento. The sales person Brad was outstanding and made an otherwise stressful process so simple and enjoyable. Thank you very much Brad. More

Glad Oswane is back With Kia. We always get the most incredible service with Oswane!!! Also great to see Kia putting measures in place for social distancing with COVID incredible service with Oswane!!! Also great to see Kia putting measures in place for social distancing with COVID More

Good experience ! Went to Durham Kia for the first time for an oil change and was greeted promptly and with respect. I recommend this dealership for any servicing need Went to Durham Kia for the first time for an oil change and was greeted promptly and with respect. I recommend this dealership for any servicing needs. From my observations, it is a busy sales dealership too and a thriving business - even in pandemic times - this speaks volumes as to how customers are treated. More

I am so happy to drive my first brand new car!!, thank you to Kia Durham for the great service provided. I would like to give a special thanks to Roman for his support and help on my car selection, his pr you to Kia Durham for the great service provided. I would like to give a special thanks to Roman for his support and help on my car selection, his professionalism, and dedication. 100% satisfied and recommend this service. More

Service and Tire Change Precautions were set in place for the Covid virus. Thank you. Service was quickly and efficiently done. We waited outside to stay away from others. A Precautions were set in place for the Covid virus. Thank you. Service was quickly and efficiently done. We waited outside to stay away from others. A gentleman from the dealership asked us if we'd like chairs brought out. So much appreciated .We declined, but it was so thoughtful. On returning the next day to get the tires torqued, again it was quickly done. All staff we came into contact with were very friendly. It is our first time dealing with the dealership and we are very happy not only with staff, but also our new leased KIA. Thank you again, Everyone stay safe. Sue Edler More