Downtown Chrysler Dodge Jeep RAM

Great Service Had a great buying experience purchasing a jeep from James Nickel; He took time and had patience explaining the in' and out's of the jeep as I have ne Had a great buying experience purchasing a jeep from James Nickel; He took time and had patience explaining the in' and out's of the jeep as I have never owned one before. He made my buying experience not only easy but enjoyable! Thanks James More

Quick and efficient service I wasn't looking for a new vehicle as I'd just bought a vehicle the year before. I was at the dealership to get my tires changed back after winter. Th I wasn't looking for a new vehicle as I'd just bought a vehicle the year before. I was at the dealership to get my tires changed back after winter. The salesperson was very pushy but unoffensive , at first I was a little overwhelmed as I felt it wasn't me who was making the decision to buy but the decision of the salesperson. I needed to go away and weigh the pros and cons . Once I made the decision, everything happened quickly and efficiently and I didn't really have anything to deal with, the dealership did the leg work. The financial manager Karla, was very understanding of my need to take time to make a decision and was a great help throughout the whole process. Any questions I had were answered in a manner that I chose to believe was honest and upfront. This is the second time I've bought a vehicle from this dealership and I would highly recommend them. I got a really poor trade in deal and wish I had sold it at another dealership who would have given my $4,000.00 more . I'm not sure who did the estimate on my (1 year old patriot) with just 8,000 Kms. but it was a really awful deal. Will definitely go elsewhere to sell this new Jeep , when trading it in, but will probably go back to this dealership to buy again. More

Great experience Recently bought a 2016 Jeep Wrangler. AJ was fantastic - upfront, knowledgeable, and fair! i did a lot of my own research before visiting the dealer Recently bought a 2016 Jeep Wrangler. AJ was fantastic - upfront, knowledgeable, and fair! i did a lot of my own research before visiting the dealership, and left feeling like I got a genuinely great deal! No sleazy sales tactics here, at least not with AJ! More

Very happy with my new car!!! I just bought my Jeep Compass 75th Anniversal Edition and I am very happy about it! AJ was great, helpful and he understood perfectly what I was look I just bought my Jeep Compass 75th Anniversal Edition and I am very happy about it! AJ was great, helpful and he understood perfectly what I was looking for. More

Friendly, helpful customer service James was helpful in quickly assessing our needs for a new van. We were able to very quickly make a decision and within 48 hours drive our new vehicl James was helpful in quickly assessing our needs for a new van. We were able to very quickly make a decision and within 48 hours drive our new vehicle off the lot. After sales follow up was good, I think James went above and beyond to make our experience a pleasant one. Thank you Eleonora and Mark More

Purchase of new Jeep made easy We recently purchase a new Jeep Renegade - this was our third purchase at this location and, as always, the service went above and beyond to meet our We recently purchase a new Jeep Renegade - this was our third purchase at this location and, as always, the service went above and beyond to meet our needs. Thank you to all who were involved. More

Great customer service My husband and I just purchased a Jeep from this dealership. We dealt with James and Michaela. Both of whom were very professional and able to answer My husband and I just purchased a Jeep from this dealership. We dealt with James and Michaela. Both of whom were very professional and able to answer all of our questions and concerns. We felt that nothing was pushed on us like at some of the other car dealerships we had gone to. We would definitely recommend having both of them help you if you are looking to buy a new vehicle in the future. More

Five Star Service from James We had a wonderful experience with James from the moment we stepped on the lot. He was very professional and because of his high level of knowledge, We had a wonderful experience with James from the moment we stepped on the lot. He was very professional and because of his high level of knowledge, was able to speak to the features of any vehicle on the lot. We didn't intend to go through with a lease that day, but we trusted that James had listened to our needs and was recommending the right vehicle for us. We struggled a bit with Management to finalize the deal, but throughout the process, James was professional and extremely helpful. He was there when we picked up the Grand Cherokee Limited edition and spent time with us to make sure everything went smoothly. We also had a great experience with the Business Manager, Michaela Kocluk. She, like James, really values customer service. More

two great car buying experiences I recently purchased a new Grand Cherokee Summit. This is my second purchase with Toronto Chrysler Dodge Jeep, the previous being a Grand Cherokee 201 I recently purchased a new Grand Cherokee Summit. This is my second purchase with Toronto Chrysler Dodge Jeep, the previous being a Grand Cherokee 2011 Overland Edition. On both occasions, over the 4 year period I dealt with A.J Jafari, and as with all my interactions with this dealership, I am always pleased with the level of professionalism and service. This team goes over and above to meet your requirements. On both my transaction I traded in a vehicle and on both occasions I was treated respectfully with regards to the trade in value and conditions, and I always felt the transaction was fair. I felt that A.J was actually working for me and helping me feel comfortable with the sales transaction. Buying an expensive car is not easy, and A.J works with you to explain all options and costing. As a little anecdote, on my recent purchase of the Summit, the transaction took place over 2 days, and there was a miscommunication about the final price and transaction details at the time of signing the papers. When I pointed this out they did not hesitate to acknowledge the error, but more importantly they honored the price they had committed to me a day earlier. This was not an insignificant amount and I was the beneficiary of their honesty and integrity. My experiences with this dealership are all positive and this sentiment also extends to the service department who are very professional and courteous. I have all my cars serviced at the dealer. I highly recommend this dealership and A.J Jafari !! Stephane More

Great service with Maegan! I was very pleased with the service i experienced with Maegan Kit. She was very helpful and friendly and I was impressed that she remembered my name w I was very pleased with the service i experienced with Maegan Kit. She was very helpful and friendly and I was impressed that she remembered my name when I walked in to the dealer a month after I bought my car. Thank you for all your help! More