Downtown Chrysler Dodge Jeep RAM

Exceeded my expectations I recently leased a 2016 Jeep Wrangler Sahara from Lois Mackay and Toronto Chrysler. My experience exceeded my expectations in terms of follow up, fri I recently leased a 2016 Jeep Wrangler Sahara from Lois Mackay and Toronto Chrysler. My experience exceeded my expectations in terms of follow up, friendly service, communication and most importantly, delivering on what was promised. Because I was selling my old car to the dealer and leasing a new one -which had to be factory ordered, I was certain something would fall between the cracks. Quite the opposite. In fact, my car came in 5 days earlier than originally projected and was ready to be put on the road sooner than I thought. My delivery appointment was smooth as Mitch in finance walked me thought the paperwork and accurately answered every question that I had and Rob, the dealer's general manager was on hand to walk me though a few features as well. All in all a very positive experience. Thank you. More

Quite satisfied James was most cooperative & friendly. We wanted to finish up and be out of there before traffic got heavy and he made sure it happened. James was most cooperative & friendly. We wanted to finish up and be out of there before traffic got heavy and he made sure it happened. More

Friendly and helpful all the time The particular vehicle I have purchased required a great deal of waiting time which gave my ample opportunity to communicate with the dealership. Thro The particular vehicle I have purchased required a great deal of waiting time which gave my ample opportunity to communicate with the dealership. Throughout the wait the people have been friendly and helpful every time an inquiry call is made. Same goes for personal visits. As such one can say this dealership is very proficient at what it's doing. More

Lois is the best! We shopped around and most sales people didn't listen to our needs and ignored our budget. We became very frustrated but then we met Lois! We first We shopped around and most sales people didn't listen to our needs and ignored our budget. We became very frustrated but then we met Lois! We first contacted Toronto Chrysler via email and Lois responded quickly and paid close attention to what we were looking for and our budget. In less than 24 hours, we signed a deal with Lois for 2 cars! It was very refreshing to work with Lois because she doesn't play games and listens to your needs. We highly recommend Lois - she is prompt, efficient, and ready to help you find the right car that is within your budget. Most of all, she is honest! She will tell you if what you want isn't in your budget but she also offers an alternative. Lois is the BEST salesperson we've ever dealt with when buying a car. More

Client focused experience. In the days of the intelligent buyer, meaning we are well researched before we begin a conversation, you certainly do not want to have your time waste In the days of the intelligent buyer, meaning we are well researched before we begin a conversation, you certainly do not want to have your time wasted. My experience went from noticing a vehicle on the front lot to having an agreement in principle within 30mins. Then the typical insurance, and other things came into play that stretched it a few days but I always felt that the Jeep team was working for me and not against me. They listened to my needs and provided solutions. I work downtown but do not live there, they even went out of there way to courier same day some paperwork so as to not inconvenient me. Coincidentally I have purchased a 2nd vehicle at the exact time from what others would call a 'higher end' manufacturer, and I have only received 1 call from them compared to the 4 from this dealership just to see how things were going. More