Davis GMC Buick

Ok Sales/Crappy Service! The finance dept wasted my time. I had access to a line of credit, but they told me I might be able to get a better rate through them. The better ra The finance dept wasted my time. I had access to a line of credit, but they told me I might be able to get a better rate through them. The better rate was way higher and I was forced to wait another day and drive an extra two hours the next day because my line of credit bank was closed. Spencer was a good salesman. He did a video tour of the suv for me, answered all my questions. I was concerned about the warranty, since it was a used vehicle. He assured me on the phone that: "as long as you aren't putting 10,000 kms on it every month, we will take care of any problems for the first three months. Contact me directly if you have any problems." About a month after the purchase, I noticed the external temperature gauge would stick when the suv was washed. I emailed Spencer, his answer was: "Yes that is a very common issue. I wouldn't worry too much about it". A short Internet search told me two things, that it was common, and the sensor needed to be replaced! A few days later, I noticed four or five of the plastic snap in screw fasteners for the front engine cover were missing. It looked like some work had been done on it and they lost the fasteners. I emailed Spencer, to ask if any work had been done on the suv, his answer was: "I don't believe so. Unfortunately they are just snap in and another common thing to fall out. Just happens over time! I wouldn't worry about it too much." I removed one of the remaining fasteners a a test. It was extremely hard to get off. They didn't just"fall out"! Yet a few days later, about five weeks after my purchase, I noticed one of the chrome running boards was loose. It looked like it was rusted underneath around the bolt. I emailed Spencer, to ask when I should bring it in for repair which I assumed would be covered by them. His answer was: "I don't mind taking a look at it for you, but if it is only slightly loose I wouldn't be too worried about it.". He informed me that my contract only guaranteed, "...things like power train, air conditioning, things that are mechanical within the vehicle. It does not cover wearable items like windshield, tires, brake pads, running boards, floor mats, etc etc."  I emailed him back to remind him of his verbal promise to me over the phone, and pointed out that every part of a vehicle is "wearable". He ignored what I said and repeated his offer "to take a look at it". Not, however, under warranty! Three problems with the vehicle within five weeks of purchasing it. The answer for all three was: "I wouldn't worry about it"!!! Davis GMC Buick is a high volume dealer with crumby to non-existent after service. Spenser's first email to me after the sale had my name wrong! If you buy from them, pray that you don't need any work done under their so called warranty! More

Very good buying experience! The staff was great to deal with! I would highly recommend buying from Davis. Dave and Rick were great to deal with. They are both very knowledgeable The staff was great to deal with! I would highly recommend buying from Davis. Dave and Rick were great to deal with. They are both very knowledgeable and easy to talk to! More

helpfull I found Steve Burt helpful, and answered my questions and helped me in getting my transfer sticker back to BC, thank you all it good I found Steve Burt helpful, and answered my questions and helped me in getting my transfer sticker back to BC, thank you all it good More

Excellent Was extremely happy with the purchase of my husbands truck! Bryce even took me to AMA to get the registration and license! Explained everything very w Was extremely happy with the purchase of my husbands truck! Bryce even took me to AMA to get the registration and license! Explained everything very well and was on the road in no time at all! Very nice dealership! Everyone was very friendly and helpful! And appreciated that everything was so clean! More

Great experience We finally purchased a new truck. These guys were extremely helpful in helping make it happen. Would recommend and continue to deal with Davis GM in We finally purchased a new truck. These guys were extremely helpful in helping make it happen. Would recommend and continue to deal with Davis GM in Lethbridge More

Great service , quality and speedy. Enjoyed he's knowledge and helpful service. Would definitely recommend spencer to friends and family. The Camaro runs great and , quality and speedy. Enjoyed he's knowledge and helpful service. Would definitely recommend spencer to friends and family. The Camaro runs great and was happy that spencer help me finalize my decision to purchase this particular vehicle. Awesome job spencer. More