Crowfoot Hyundai

Excellent Great customer service experience. The service was very friendly. We were explained all features and details about the car. All paperwork was arranged Great customer service experience. The service was very friendly. We were explained all features and details about the car. All paperwork was arranged very promptly. More

Service (tires and oil change) on Taurus SHO I brought my Taurus SHO in for winter tires and oil change on two separate occasions. In both cases, my vehicles was worked on right away while I wai I brought my Taurus SHO in for winter tires and oil change on two separate occasions. In both cases, my vehicles was worked on right away while I waited and was ready before I had expected. Chris Torok was tremendous to deal with, as well as the entire staff. My car was done and I was on my way with the work being done perfectly in no time. More

Excellent service in vehicle repair Crowfoot Hyundai had provided timely repair to my mother's Hyundai Santa Fe after an accident ( finished in less than a week ). Further more, Custome Crowfoot Hyundai had provided timely repair to my mother's Hyundai Santa Fe after an accident ( finished in less than a week ). Further more, Customer Service Specialist Natasha Barker provided her with utmost courtesy and emotional support during such a stressful episode. More

Amazing dealer and superb sales person James Anglin was our sales person and he did an incredible job of showing us both options we were looking at. We did not feel pressure to buy but whe James Anglin was our sales person and he did an incredible job of showing us both options we were looking at. We did not feel pressure to buy but when we made the decision he still kept the same informative, professional attitude he had been showing earlier. Being treated equally before, during and after the sales process is the true test of a sales person. I would recommend James to anyone buying a new or new to you vehicle. More

I follow the best When Rick Fields recently moved from another Hyundai dealership to take on the GM role at Crowfoot Hyundai I felt I owed him a call. Our family had bo When Rick Fields recently moved from another Hyundai dealership to take on the GM role at Crowfoot Hyundai I felt I owed him a call. Our family had bought several Hyundais with Ricks involvement previously and I always felt I had been treated fairly. I of course gave the historical dealership first chance to retain my business but it didn't feel the same. Some things didn't make sense to me in my quote or trade in value being offered. Without sharing any details, except for the car I was interested in, Rick provided me with a very competitive price quote, and explained it all so it made sense. He even took the time to personally take me on a test drive of the vehicle as it hadn't been offered at the previous dealership - probably because it was in the showroom. So we did the deal. On the day of delivery, the delivery was handed over to a sales rep that I was introduced to. Details of the vehicle, and all accessories were carefully explained. The personal service was exceptional, as I would only expect when Rick is involved. To be clear, I will continue to go to my previous dealer for servicing as the service manager has always provided exceptional service. He has earned, and therefore deserves, our loyalty. Although I am confident under Ricks leadership I would have no concerns having my vehicle serviced at Crowfoot. Well done to all that I had the pleasure, yes I said "pleasure", of dealing with. Kevin James More

Friendly Finacial Service After finding a car I wanted from this dealership, the finance department was so very helpful and friendly in settling the details of a purchase. After finding a car I wanted from this dealership, the finance department was so very helpful and friendly in settling the details of a purchase. More

Incredible Service - Omar Tabasum My wife and I were in the market for a second SUV to accommodate the upcoming addition to our family. We went to the Calgary car show and looked at a My wife and I were in the market for a second SUV to accommodate the upcoming addition to our family. We went to the Calgary car show and looked at all of the SUVs on display. The Hyundai Santa Fe was tops in features, styling and value. To see if the vehicle handled as well as it looked we made an appointment with Sale Advisor Omar Tabasum at Crowfoot Hyundai. Omar made it his mission to find us the right vehicle for our growing family and explain all of the vehicle's features to us. Omar also accommodated our schedule fitting us in on a busy Saturday as my wife and I work during the week. The sales process was quick, smooth, and painless. We purchased our new Hyundai Santa Fe 2.0T Limited on Saturday and Omar made arrangements for us to pick up the vehicle the following Wednesday evening. As luck would have it, my wife went into labour on Wednesday morning and we weren't able to pick up our vehicle for another week. Omar again accommodated our changing schedule and met us last evening at the dealership to pick up the vehicle. When completing the inspection of the vehicle my wife opened the trunk to find a wrapped gift from Omar. My wife and I were blown away that a sales advisor would go above and beyond like that and take time out of their busy day to pick something up and wrap it for our newest family member. Needless to say, a very classy touch which has cemented my new relationship with this dealership. Because of the service that Omar provided during the sales process, I can say that we will certainly return to Crowfoot Hyundai for future business and will recommend both the dealership and Omar to all of our friends and family. Thank you for making this a rewarding purchase. More

New Vehicle Purchase We purchased a new Santa Fe Sport at Crowfoot Hyundai and were extremely satisfied with the service and pricing we received. Both the manager (Rick Fi We purchased a new Santa Fe Sport at Crowfoot Hyundai and were extremely satisfied with the service and pricing we received. Both the manager (Rick Field) and sales rep. (Justin Walter) were very helpful and patient. We never felt pressured or rushed into signing any contract nor did we feel obligated to buy. They were very honest, respectful and thorough in explaining all scenarios. We are seniors and this is the first time we've ever bought a vehicle in such a stress free manner. We did a lot of homework on this vehicle including pricing and walked away after the purchase feeling satisfied we actually got the best deal in the city. In our life time we have purchased numerous vehicles and at our age how nice to have experienced such a positive service/business environment with respect shown to the buyer. Thanks Justin for making this a pleasant experience with no pressure put upon us. We definitely would seek you out again for our next purchase. A very satisfied customer. More

I had a positive experience buying the car used. Sales guy was great. However, I noticed a few months after I bought the car that the paint was all knocked off the rocker panels (the panels under the fron guy was great. However, I noticed a few months after I bought the car that the paint was all knocked off the rocker panels (the panels under the front doors) and the bottom corners of the front quarter-panel. For a car with 40,000KM it seems a little early for a total of 4 body panels to have metal exposed and rust starting to form. I called the dealer and they had me take it in to take pictures to send for review by Hyundai Canada, and they said they would call me. After what felt like a long time, I called them. They let me know I had been declined because it was out of warranty. I asked if it was normal for cars with 40,000km to have the paint come off. They said call Hyundai Canada. I called them and after lots of circles they let me know I could have the adjustor reassess once he came back from vacation and they would call me back. I called again after a while, since I did not receive a call, and they let me know that I was declined again. They let me know that the last thing I could do was have the district manager inspect it. I called the dealer again to book a time with the district manager. The service manager was honest with me and said it wasn't worth my time, he never sees these get approved. I appreciated that. I let him know i was disappointed that I was sold a car with a serious issue. He advised me to talk with the sales manager, Paul. I left a message with the sales manager. I'm still waiting for a call. I like the car, but because I have never been called back, I am forced to give a 1/5 for customer service. The lack of concern for me in a situation where Crowfoot Hyundai and Hyundai Canada are not going to make money proves to me that I am not a valuable repeat customer. More

I have had nothing but a fantastic customer experience from the moment I walked into the dealership. Dan was super helpful in getting me great deal and Lana and Mark were quick in getting me financing. I from the moment I walked into the dealership. Dan was super helpful in getting me great deal and Lana and Mark were quick in getting me financing. I pick up my car tomorrow morning and I cannot say how pleased I am to have dealt with this location. I looked for a car for nearly a year at several dealerships in the city but when I walked into this one, I knew the level of customer service was way above that of the competition. Thanks everyone at Crowfoot! More