Crowfoot Hyundai

Felt like a valued customer. We recently purchased a 2011 Venza from Crowfoot Hyundai. We initially selected the vehicle because of the excellent price, but we were pleasantly su We recently purchased a 2011 Venza from Crowfoot Hyundai. We initially selected the vehicle because of the excellent price, but we were pleasantly surprised by the excellent service we received. When we arrived, the Venza had been transferred to an auction lot. Nick, my salesman, had the vehicle driven back. While it was being driven back, We went on a few errands. Nick kept the keys, so we would have a chance to look at the vehicle, even though we had not put a deposit on it, and others were making enquirers about the vehicle. Upon our return, Nick showed us the vehicle and let us test drive it alone. We were not required to fill in any forms before taking the vehicle on the test drive. We were impressed that Nick had kept the keys till we finished my errands and then had trusted us to test drive the car with only a copy of my license We decided to purchase the vehicle. Ian, in finance, took care of that. It was a very low pressure process. Ian, the sales manager, showed us the price the dealership had paid for the vehicle and the cost of repairs. We agreed on the price then Ian suggested they detail the vehicle. We wanted to save the cost and asked to take it as is. Ian adjusted the price down, and had the detailing done at no cost to us. Finally, Mark took care of financing. He had lots of options and again there was no pressure. He also had good warranty choices that he offered with no pressure. We were paying cash, so we had to delay the purchase date till the funds were moved to our chequing account. We decided to pick the vehicle up on Thursday. The funds were transferred earlier, so on Tuesday we asked if we could pick it up on Wednesday. They made the last minute change for us, and the vehicle was detailed and ready on time. The detailing made the Venza look as good as the brand new Santa Fe beside it. This was definitely the best experience we have had purchasing either a new or used vehicle. The level of trust that they gave to us, made us feel like valued customers. We were in the right place at the right time to get a great price, but we're pretty sure we would get the same great service any time. More

Purchase two new 2016 Santa Fe XL Great experience!, My girlfriend and I just got two new vehicles and we are very happy. The customer service experience is excellent. We walked into t Great experience!, My girlfriend and I just got two new vehicles and we are very happy. The customer service experience is excellent. We walked into the dealership expecting to deal with a typical pushy sales person but we were wrong. Cory was very friendly with a good sense of humor, he was very knowledgeable and helpful answering all our questions. It was a pain-free purchase process. More

Professional, helpful and upfront with the deal! Ours was a complicated deal, trading down and trading in but in the end we were very happy. They took both our 2014 Santa Fe and our 2001 Pathfinder a Ours was a complicated deal, trading down and trading in but in the end we were very happy. They took both our 2014 Santa Fe and our 2001 Pathfinder and set my wife up in a brand new Tuscon. They also seem to value doing what it takes to retain customers from the North West! More

Excellent Very pleasant, very friendly, what ever questions we've asked they answered it promptly and with knowledge. Actually we came to just look around to s Very pleasant, very friendly, what ever questions we've asked they answered it promptly and with knowledge. Actually we came to just look around to see if we like some type of car, and we ended up buying one. Two thumbs up! More

Purchased New 2016 Tuscan It had been a while since purchasing my last vehicle and Cody Smith was wonderful to deal with. He helped me narrow down the features that were impor It had been a while since purchasing my last vehicle and Cody Smith was wonderful to deal with. He helped me narrow down the features that were important to me and was very patient in answering all of the questions I had (and I had a lot). Everyone one I came into contact with at the dealership was helpful and went beyond my expectations to help me out and make the process run extremely smooth. I would recommend dealing directly with the bank on financing if not going with a bank the dealership has a partnership with - would probably be able to negotiate a better interest rate. This is not a negative of the dealership, just a limitation in what they can offer from a few banks. Crowfoot Hyundai had been recommended to me by two different friends and I would not hesitate to (and have) recommended them to others. More

Overall Buying Experience We purchased our 2016 Santa Fe Sport from Crowfoot Hyundai back in February. I wanted to wait to write this review for complete follow through on the We purchased our 2016 Santa Fe Sport from Crowfoot Hyundai back in February. I wanted to wait to write this review for complete follow through on the sale, and I am happy I did. This is our second purchase from Crowfoot Hyundai after buying a 2013 Elantra. We swore after the first experience, followed by ridicules service prices ($500+ on our first service) that we would move everything over to Country Hills... When we received a call from Crowfoot to come in and take a look at the Santa Fe, which we were looking at, we gave them the benefit of the doubt. Our experience with Justin was great, our experience with Harrison was great, the vehicle is great and suits our family perfectly... But when pushed and inticed with the "referral" program, Glen fell short. If you refer a friend and they purchase a vehicle, you get "$100 Cheque". We thought our experience was so good that a friend bought a Santa Fe from them as well... Needless to say we have yet to see a cheque, and this is still followed by 4 or more phone calls directly to Glen himself... He told my husband and myself numerous times "the cheque was in the mail", still have yet to receive it (our friends purchased in March, it's not July), It isnt even about the money anymore, it's about the customer service. They are so easy to get a hold of when you haven't signed the papers yet, want to help you, thank you for coming in, offer to stay after hours, but as soon as you do sign, don't bother trying to actually get follow through. So alas, we are back to Countey Hills for all service and future vehicle purchasing (which we are in the market for another). More

HAPPY HAPPY HAPPY A GREAT experience overall! All of the staff were professional, helpful and very pleasant. They even fixed a minor cosmetic issue that I didn't expe A GREAT experience overall! All of the staff were professional, helpful and very pleasant. They even fixed a minor cosmetic issue that I didn't expect them to. Joseph Allen, Harrison Lam and Ian Tsui were a pleasure to deal with! I just picked up my "new" 2012 Santa Fe today and am very happy with the price we paid, the shape of the vehicle and the excellent service. I wouldn't hesitate to recommend this dealership or to return if I am in the market for another vehicle. More

Purchased Used 2015 Hyundai Accent My experience at Crowfoot Hyundai over all was pleasant and convenient. Marleau Dixon provided great customer service; she answered all of my question My experience at Crowfoot Hyundai over all was pleasant and convenient. Marleau Dixon provided great customer service; she answered all of my questions and made an effort to find answers when she was unsure. I felt the prices I was quoted for the vehicle were fair and competitive compared to other similar vehicles on the market, but was pleased when I was able to strike a lower deal with add-ons. Thank you Glenn Locke! Car detailing could have been more thorough, but over all I was very happy with my experience at Crowfoot Hyundai! More

Purchase of 2016 Hyundai Accent I recently made my purchase at Crowfoot Hyundai. Excellent customer service with Jordan. He is very knowledgeable, patient and really knew his stuf I recently made my purchase at Crowfoot Hyundai. Excellent customer service with Jordan. He is very knowledgeable, patient and really knew his stuff. Overall I had a positive and stress free experience in choosing the right vehicle for me. Thank you Jordan. More

Great personal service Marleau Dixon provided us with great service. She is an attentive listener, and my wife and I felt as if we mattered. The whole process went smoothl Marleau Dixon provided us with great service. She is an attentive listener, and my wife and I felt as if we mattered. The whole process went smoothly, mainly due to the attention we received from Marleau and her colleagues. I would highly recommend this dealer, having experienced dismal service other dealers in the city. Stephen Wright More