Crowfoot Dodge Chrysler Inc.

If I could give this dealership zero stars I would. I was sold a defective vehicle that I purchased brand new for my family. The entertainment system has never worked and I have brought it in multipl I was sold a defective vehicle that I purchased brand new for my family. The entertainment system has never worked and I have brought it in multiple times for service to fix the many, many issues. None of those have resulted in a solution which is communicated to management and yet nobody at this dealership, specifically sales manager Aldo and service manager Chris, follow up with next steps. I am constantly leaving voicemails and emails and told someone will look into it and give me a call in a few days and it never happens; or nobody is ever in the office or around their phones. If I'm told a manager will be present at my appointment to ensure the issue is handled properly, day of, that manager is nowhere to be found. If I'm told to book an appointment with someone to try to fix the issues, that person isn't there when I arrive for the appointment. If I'm told a diagnostic of my vehicle was sent to Chrysler and management and someone will be in touch with me to review it, nobody contacts me. This dealership has the worst customer service of any dealership I have ever dealt with, Chrysler or otherwise and it's become quite clear they hope I just give up trying to hold them accountable for selling me a lemon of a $70,000 vehicle. They know it's an issue but leave it to me to take time away from my family to chase down anyone who is willing to take my concern seriously. Perhaps poor public reviews will get them to care a little more and step up to the plate? More

I recently purchased a used vehicle & couldn't be happier with the way I was treated by Raj. Amazing assistance & the service I received was outstanding. I have nothing but good things to say about Raj & hig with the way I was treated by Raj. Amazing assistance & the service I received was outstanding. I have nothing but good things to say about Raj & highly recommend him whether purchasing new or used. Thankyou Raj for making my purchase stress free. More

This dealership especially Angelo went out of their way for us this afternoon and given us excellent service. After an upsetting start we have done a complete 180 on the service we got in the end. I would for us this afternoon and given us excellent service. After an upsetting start we have done a complete 180 on the service we got in the end. I would commend Angelo for a job well done and we look forward to many more dealings with him in the future as we are loyal and happy Dodge owners. Never had a bad dodge product ever More

Raj NV is a man with a great personality and knowledge base of all the vehicles at Crowfoot Dodge. He will do what it takes to satisfy your requests at a very competitive price. He was wonderful to in base of all the vehicles at Crowfoot Dodge. He will do what it takes to satisfy your requests at a very competitive price. He was wonderful to include negotiating requests. I highly recommend him. He has many awards and deserves them. Thanks Raj! I will recommend you for sure. Robin William Handyman More

I had my car checked which i bought here because something was rattling. after 2 days i got my car back. they did not know what it was, they referred me to another garage. and gave a bill of $500 something was rattling. after 2 days i got my car back. they did not know what it was, they referred me to another garage. and gave a bill of $500 (so my car is still rattling and I'm lost $500) I do not recommend this garage for a car repair More

It was an awesome experience and the whole team was incredible. Raj was the best. incredible. Raj was the best. More

This dealership is definitely not the car dealership you wanted to go in. I can’t believe the terrible customer service they have provided & the lies they all plays it with customer’s . Our experience with wanted to go in. I can’t believe the terrible customer service they have provided & the lies they all plays it with customer’s . Our experience with them were terrible, GM Aldo Halladay & Sales person Patrick Zheng WANG have promised to give my friend additional service but none of it was done properly. So after the incident I went up to google and wrote a review against the crowfoot dodge dealership, then the manager of crowfoot dodge have asked Sales person Patrick Zheng Wang to message me and ask me what I want in return and so I can delete my previous review on google. Obviously my review was my truth and honest words, so of course I wouldn’t do anything to go against my consciousness with them trying to bribe me. In conclusion I just wanted “EVERYONE” in the market to be aware of this unacceptable dealership. There are plenty of other dealership to go to, so please just be cautious for all the scammers out there, especially Crowfoot dodge. Do not go there if you don’t have to, you will sure be disappointed and be super angry at the end of the service or transaction. Believe me, don’t say I didn’t warn you. More

This is the best dealership I’ve used in 25 years of buying new vehicles. Scott Love has sold me my last 6 vehicles and I wouldn’t go to any else. He would answer any question I had at anytime of the da buying new vehicles. Scott Love has sold me my last 6 vehicles and I wouldn’t go to any else. He would answer any question I had at anytime of the day. The finance team is amazing as well. 10 out of 10 for crowfoot dodge! More

Recently bought Jeep Grand Cherokee from them. Finest customer service with best deals in city. Raj NV was my agent. Helped me out and convinced me to buy upper variant. Really happy to buy from t Finest customer service with best deals in city. Raj NV was my agent. Helped me out and convinced me to buy upper variant. Really happy to buy from them. More

Great customer service, Very helpful and professional about the car performance and features. I would refer them to my friends. By Jason about the car performance and features. I would refer them to my friends. By Jason More