Crosby Volkswagen
Kitchener, ON
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501 Reviews of Crosby Volkswagen
Great Service! After having trouble locating a different make of car with two other dealerships in town with no luck with ended up at Crosby VW looking at the Jetta. After having trouble locating a different make of car with two other dealerships in town with no luck with ended up at Crosby VW looking at the Jetta. We had the good fortune to have Andrew as a sales person. He was friendly and helpful and made the process seem painful. He went out of his way to make us happy. It was a great experience. More
Great sales team. I am very happy with the service I received from Andrew, from whom I bought a Jetta a few days ago. Friendly and thoughtful, even when I had trouble w I am very happy with the service I received from Andrew, from whom I bought a Jetta a few days ago. Friendly and thoughtful, even when I had trouble with the iPod connectivity feature (which shouldn't have been complicated in the first place, but their proprietary outlet defies the good sense of a simple USB input, thereby making this an exception to Volkswagen's overwhelming practicality and user-friendliness), he was very patient. I also appreciated the relaxed atmosphere at the dealership. More
Very happy with overall experience at Crosby Volkswagen. Andrew Somerton was attentive and very helpful through the entire process. Enjoyable and smooth experience from start to finish at Crosby Volkswagen. Andrew Somerton was attentive and very helpful through the entire process. Enjoyable and smooth experience from start to finish! More
Very Good Experience I had a great experience purchasing a new car, and trading in my old car with Andrew Somerton. He was very helpful in helping me find exactly what I w I had a great experience purchasing a new car, and trading in my old car with Andrew Somerton. He was very helpful in helping me find exactly what I was looking for, and was focused on helping the customer vs looking for a sale. Will be back at Crosby for any vehicles I will purchase in the future! More
Extremely Impressed I purchased a new Jetta from Andrew less than a month ago, and I could not be happier with the vehicle as well as the customer service I received from I purchased a new Jetta from Andrew less than a month ago, and I could not be happier with the vehicle as well as the customer service I received from Crosby VW, and specifically Andrew Somerton. Andrew always made me feel like I was a priority, ensured I was being given all the facts and was very professional throughout the dealings. There were issues getting the right vehicle initially, but Andrew bent over backwards and made sure I got what I was looking for. I would highly recommend a prospective VW buyer to visit Andrew Somerton at Crosby Volkswagen. More
Great Experience We were really pleased with the atmosphere and people at Crosby. Andrew Somerton was excellent to work with when we purchased our car. Would recommen We were really pleased with the atmosphere and people at Crosby. Andrew Somerton was excellent to work with when we purchased our car. Would recommend you ask for Andrew and visit Crosby. More
Completely satisfied. Eric was very friendly and knowledgeable. He was not pushy. He made every effort to try provide the best deal possible for the Tiguan. I am enjoying i Eric was very friendly and knowledgeable. He was not pushy. He made every effort to try provide the best deal possible for the Tiguan. I am enjoying it very much.Thanks Eric. More
Great service Andrew Somerton was friendly, knowledgeable, and explained all aspects of the paper work and car details. He was consistently beyond our expectations Andrew Somerton was friendly, knowledgeable, and explained all aspects of the paper work and car details. He was consistently beyond our expectations of service and treatment. I highly recommend him and Volkswagen in general. Our referred friends share the same opinion. More
Excellent service I went into Crosby looking to buy a new car. Andrew made the process effortless. He took care of all the small details and made sure I has my car as q I went into Crosby looking to buy a new car. Andrew made the process effortless. He took care of all the small details and made sure I has my car as quick as possible! I will definitely be a repeat customer! More
Above expectations We had leased a Jetta (slow) and driven it for about 18 Months. After injuring my back slightly a while ago I found it difficult to enter and exit thi We had leased a Jetta (slow) and driven it for about 18 Months. After injuring my back slightly a while ago I found it difficult to enter and exit this vehicle. So I went to Crosbys' and met Andrew, told him of my situation and within days he had me in a much more suitable vehicle, the TIGUAN without any penalties. I have had this CUV now for just over two weeks and could not be more comfortable and happy. I would recommend Andrew and the staff at Crosbys' anytime to anyone. I had also previously excellent experiences at the Crosby service department. They have a very helpful and knowing team there. Sincerely... Michael and Tatiana Dinkelacker More