Crosby Volkswagen

Excellent Overall, great experience! I purchased my first car from Crosby Volkswagen they made easy and would recommend for anyone looking for a new or used car Overall, great experience! I purchased my first car from Crosby Volkswagen they made easy and would recommend for anyone looking for a new or used car More

2015 golf highline I recently purchased a golf high line from the Crosby dealership with Chris. I drove an hour and half to go to this dealership. and would recommend an I recently purchased a golf high line from the Crosby dealership with Chris. I drove an hour and half to go to this dealership. and would recommend anyone looking for a VW to give them a visit. to sum up fast easy and very friendly. More

2015 Golf GTI purchase This was the first time I'd purchased from a dealer and must say the Jil made the experience both pleasurable and stress free. I never felt pressured, This was the first time I'd purchased from a dealer and must say the Jil made the experience both pleasurable and stress free. I never felt pressured, and and I felt like my needs and wants were actually being heard. Jil was kind, knowledgable, efficient, and was very prompt in responding to emails or returning my phone calls. I would fully recommend Crosby Volkswagen to anyone looking for a new VW. More

2016 GLI with Jarrett Neal Recently, I purchased a sleek new GLI from Jarrett and the rest of the team at Crosby Volkswagen. The process from start to finish was smooth and effo Recently, I purchased a sleek new GLI from Jarrett and the rest of the team at Crosby Volkswagen. The process from start to finish was smooth and effortless. Sometimes in the digital age the transition from online to in-person can be challenging but Jarrett was on pace every step of the way. From putting in the request for more information on the VW corporate site to an initial response from him was within hours. Coordinating my working hours with dealership hours wasn't an issue as most of our communication was done via email. Jarrett is knowledgable, professionally, and enthusiastic. I think in many ways he was more excited about the car than I was, of course until I saw the final product sitting in the delivery bay waiting to be driven onto the street. Without hesitation I would recommend Jarrett and Crosby VW to anybody searching for a VW or any car for that matter. There are already some colleagues looking to trade-in their 3 series and A4s for the new 2016 GLI. More

2016 Jetta Purchase Dealing with Jil was a pleasure. All questions, quotes and follow up were done with a warm professionalism. No pressure to look at other options or se Dealing with Jil was a pleasure. All questions, quotes and follow up were done with a warm professionalism. No pressure to look at other options or services only the information provided for one’s consideration. I would recommend Crosby’s to anyone looking to purchase a VW vehicle or service. More

2016 Jetta Purchase I recently purchased my first car (2016 Jetta) from Crosby Volkwagen with Jil. She provided me with all of the necessary information and quotes that I I recently purchased my first car (2016 Jetta) from Crosby Volkwagen with Jil. She provided me with all of the necessary information and quotes that I requested without hesitation, even after changing my mind several times. I was thoroughly impressed with her knowledge, kindness, and quick response time - and would gladly recommend her (and the Crosby dealership) to anyone I know looking to purchase a vehicle. More

2016 Golf R with Jil Vaivars We recently purchased our 2016 Golf R from Crosby Volkswagen with Jil. I have to say that we were very impressed with the level of service and feedbac We recently purchased our 2016 Golf R from Crosby Volkswagen with Jil. I have to say that we were very impressed with the level of service and feedback I received from Jil and the Crosby family. They were very professional and took the time to listen to my specific needs. The car is incredible and we love it everytime we go for a drive. We will always recommend Crosby Vw to all my family and friends. Thank you to the Crosby Team for your services. Jil keep up the great work! Cheers! More

Awesome experience I went to Crosby VW in Kitchener because I've heard nothing but good things from people I work with (including an owner of an R8!). Chris helped me ou I went to Crosby VW in Kitchener because I've heard nothing but good things from people I work with (including an owner of an R8!). Chris helped me out, he answered all my questions I had about the car. At the time I needed a car very fast for a new job I was starting the following week. The team did everything they could to help me out, and I love my new golf R! I've already started telling people what a good experience I've had…go see for yourself, and I can promise you won't be dissapointed. More

New 2016 Tiguan First new car in 30 years. Received GREAT customer service from Jarrett Neal in Sales and Christine Soeiro in Finance. They made purchasing a new c First new car in 30 years. Received GREAT customer service from Jarrett Neal in Sales and Christine Soeiro in Finance. They made purchasing a new car a great experience. Both were extremely helpful in answering all my questions. More

Chris Sousa was AMAZING! Purchased a 2016 Tiguan R-Line from Chris. He was fabulous to deal with. Listened carefully and with purpose. Was dead straightforward in terms of dis Purchased a 2016 Tiguan R-Line from Chris. He was fabulous to deal with. Listened carefully and with purpose. Was dead straightforward in terms of discussing the issues around our deal. Stayed focused on getting to YES in our negotiations. Was polite, professional and personable throughout. I highly recommend him and the dealership. More