Courtesy Ford Lincoln

Service with Integrity and Courtesy I have just purchased my second vehicle from Courtesy Ford and have been using the service department for five years. On all levels, I am very please I have just purchased my second vehicle from Courtesy Ford and have been using the service department for five years. On all levels, I am very pleased with the staff and the quality of my service. I feel that all those I have dealt with are honest, hard-working people who genuinely care about me as a customer. I am very pleased with my 2017 Ford Escape and feel that it is the perfect match for my lifestyle and budget. Kenny is a thoughtful and professional sales person and George went out of his way to make sure I understood all the financing details. Even the staff at Ford Motor Credit have been very kind in answering my questions and straightening out a slight glitch in the paperwork. The service staff are all kind, cheerful and professional, and I find service visits to be convenient and thorough. Special thanks to Kenny for his professional and courteous follow up with me. In all our communications I feel that I am heard and treated honestly, kindly and fairly. More

A welcoming experience Luis is a very critical part of the Courtesy Ford sales team. His commitment to a satisfied customer is very evident throughout the sales process. I f Luis is a very critical part of the Courtesy Ford sales team. His commitment to a satisfied customer is very evident throughout the sales process. I felt very comfortable in his office, where he took the time to look after my needs while working within a budget. I would highly recommend Luis Frada to any prospective buyers or individuals in the market for a new Ford. Not enough can be said about the team at Courtesy Ford Lincoln. George Anderson in Finance, gave me the options I needed within my price range, while Scott Lombardi in service provided the quality assurance needed before I drove my new vehicle off the lot. Complimentary food and drink were also provided throughout the week I purchased my vehicle, another bonus. I will definitely be buying my next vehicle from Courtesy Ford Lincoln. More

Great Service My experience was great from start to finish. The staff was friendly and Brandon was very informative and helpful. I would recommend Courtesy Ford to My experience was great from start to finish. The staff was friendly and Brandon was very informative and helpful. I would recommend Courtesy Ford to anyone who wants good service and quality vehicles. More

Amazing all around dealership Great service all around when purchasing my new Lincoln MKC. From sales to service a great all around experience. Brandon Flonders was my sales rep. V Great service all around when purchasing my new Lincoln MKC. From sales to service a great all around experience. Brandon Flonders was my sales rep. Very knowledgable and great at getting back to me and answering all my questions. 5/5 and would highly recommend giving him a call if you're in the market for a FORD or LINCOLN. More

Brief visit turned into great deal! In dealing with the Courtesy team, Brandon Flonders informed me he had a Lincoln MKC available. From there we took for a test, then ran some numbers In dealing with the Courtesy team, Brandon Flonders informed me he had a Lincoln MKC available. From there we took for a test, then ran some numbers - I had a trade in that he helped get top dollar for despite a couple dings! The rest is now just a smooth ride in my new Lincoln. Thanks Courtesy Team, and thanks Brandon. More

Great Customer Service I was super stressed about finding a new car. I didn't want to be pressured into anything and I'm happy to say I never once felt pressured by the deal I was super stressed about finding a new car. I didn't want to be pressured into anything and I'm happy to say I never once felt pressured by the dealership or Dan. Everyone involved in the process was fantastic. They answered all my questions and went above and beyond at making me feel comfortable. I am loving my new Ford Focus! One of the most amazing things I experienced was when Dan drove all the way across the city to my place of work to bring me windshield washer because they forgot to give it to me when I picked it up. If that isn't customer service I don't know what is! Matt was also great to work with. Together we worked to get my payment where I wanted it. He never pressured me to buy anything extra but also was very throughout about some extra 'benefits' I might want. I feel safe and secure knowing my money and my car is in good hands at Ford! More

Finally a salesman who was honest and helpful Came into Ford hesitant about buying a car and dealing with all the salesman trying to pressure you too buy a car. But Dylan Frada was able to help me Came into Ford hesitant about buying a car and dealing with all the salesman trying to pressure you too buy a car. But Dylan Frada was able to help me buying a car, making me feel the choice was mine and giving me lots of options on what car and a FAIR PRICE !!! ( Hard to believe) but I think if anyone wants a hassle free purchase with the stress gone Dylan is the go to guy, he was able to work around my budget and put me on a plan I wanted and still get the car that wasn't available at the time but he found me another one ! I can honestly say this was my best experience with a company and a great salesman ...Definitely Recommend going to see him at Ford More

Excellent Dylan was very knowledgable and helped me pick out a car that suited my needs! He made the experience of purchasing a vehicle incredibally easy! Dylan was very knowledgable and helped me pick out a car that suited my needs! He made the experience of purchasing a vehicle incredibally easy! More

First car As it was my first time purchasing a vehicle, I was a little unsure what i should have been asking. The whole experience was made very simple and comf As it was my first time purchasing a vehicle, I was a little unsure what i should have been asking. The whole experience was made very simple and comfortable for me. I would definitely recommend Zach for his skills and professionalality. More

Ford F150 Came into Courtesy looking for a new F150 if the price was right. They gave a good trade in value on my 2yr old truck and great year end incentives on Came into Courtesy looking for a new F150 if the price was right. They gave a good trade in value on my 2yr old truck and great year end incentives on a new 2016 Lariat. Zach worked very hard to secure the vehicle I wanted for a good price. There was some miscommunication between the original quote and billed price as the sales agent changed, however Zach went to great efforts to represent my best interests on my behalf to ensure things worked out. He also ensured the truck was prepared properly for timely delivery. Matt worked with me on the financing end of things and had some great advice as I went through the process. Matt took extra time to walk through all the programs and options available to me. Zach and Matt spend a lot of time working with me to make this sale right. Don't hesitate to contact Zach if you are in the market for a vehicle. Thank you for all your hard work Zach and Matt!! More